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2019-10-23 Finance Committee Agenda Packet - Open SessionCity of Saint John Finance Committee - Open Session AGENDA Wednesday, October 23, 2019 5:15 pm 8th Floor Common Council Chamber (Ludlow Room), City Hall Pages 1. Call to Order 1.1 Approval of Minutes 1.1.1 Minutes of July 18, 2019 1 -3 1.1.2 Minutes of September 18, 2019 4 - 5 1.2 Police Commission Resolution 6 - 8 1.3 Universal Metering Analysis 9-98 1.4 New Solid Waste Model Business Case 99-103 1.5 Community Awareness Emergency Response (CAER) Initiative 104-128 1.6 Industrial Hygiene - Firefighter Training Centre Initiative 129-152 rIN. m MINUTES — OPEN SESSION FINANCE COMMITTEE MEETING JULY 18, 2019 AT 5:15 PM Stn FLOOR COMMON COUNCIL CHAMBER (LUDLOW ROOM), CITY HALL Present: Mayor D. Darling Councillor D. Merrithew Councillor G. Sullivan Councillor G. Norton Absent: Councillor S. Casey Councillor D. Reardon Also Present: City Manager J. Collin Deputy City Manager N. Jacobsen Commissioner of Finance and Treasurer K. Fudge Commissioner Growth & Community Development J. Hamilton Comptroller Finance C. Graham City Solicitor J. Nugent Director Corporate Performance S. Rackley -Roach Assistant Comptroller Finance and Administrative Services C. Lavigne Deputy Commissioner Administrative Services I. Fogan Senior Financial Analyst J. Forgie Administrative Fire Officer J. Hennessy Administrative Assistant K. Tibbits 1. Meeting Called To Order Councillor Merrithew called the Finance Committee open session meeting to order. 1.1 Approval of Minutes — May 29, 2019 Moved by Mayor Darling, seconded by Councillor Norton: RESOLVED that the minutes of May 29, 2019 be approved. MOTION CARRIED. 1.2 Public Consultation Budget Simulator Results Ms. Forgie reviewed the results from the public consultation budget simulator exercise, noting that participation from the public was very good with equal participation across all wards. Results were validated and a number of themes identified. These themes will be used in the creation of the long-term financial plan. Key themes included: from 1.5% to 19% depending on the service. Highest reductions were in economic development, transit services, recreation programming, sports facilities, One -Stop Shop Development/property compliance programs. Lowest reductions were in road maintenance, snow control and sidewalks. • Revenue Generation — common themes included non-resident user fees and taxes, tolls on City roads, charges to neighbouring communities for services and taxation of heavy industry. • Community Facilities results — common themes included alternative funding models, closure of facilities, higher contributions from users outside the City • Comments on bringing awareness to the City's positive attributes Moved by Mayor Darling, seconded by Councillor Sullivan: RESOLVED that the Public Consultation Budget Simulator Results be received for information. 1.3 Proposed Phase 1— Municipal Tax Reform Mr. Jacobsen noted that the proposal on Municipal Tax Reform was one of many sustainability themes discussed within the mandate of the Government of New Brunswick / City of Saint John Municipal Sustainability Working Group. The province derives significant revenue annually from heavy industry located in the Saint John area through various taxes. The proposed municipal heavy industrial property tax reform recommends that 100% of the property tax collected from large industry in Saint John stays within the City of Saint John. This would be an interim step in the much broader review of property taxation issues committed to by the province in the recently released "Sustaining Saint John Three -Part Plan." Mr. Jacobsen and Mr. Fudge reviewed the submitted report. Key highlights of Phase 1 — Municipal Tax Reform include: • alleviates the province from making any future special funding requirements with respect to the $10.4M in 2020; • provides an immediate sustainability solution as the City implements a series of sustainability action items; • redistributes $9M in property tax revenue which is supported by the fair taxation report experts and would be transformational for the City, representing almost 6% of the budget versus 1 tenth of a percent for the province of NB; • can be positioned as an important first step in municipal tax reform and a comprehensive review of municipal tax system by the province of NB; • does not require new tax assessment capabilities or resources from the province. Moved by Mayor Darling, seconded by Councillor Sullivan: RESOLVED that the submitted presentation entitled Proposed Phase 1 — Municipal Tax Reform be forwarded to the Southern Regional Caucus and the Premier's Office. Moved by Mayor Darling, seconded by Councillor Sullivan: RESOLVED that the submitted presentation entitled Proposed Phase 1 — Municipal Tax Reform be received for information. MOTION CARRIED. Mr. Fudge stated that the proposed capital budget represents over $50M in investment over the next two years. It leverages funding from other levels of government as much as possible. Of the $50M two year capital budget, $29M is proposed to come from the other levels of government for programs that are aligned with the City's strategic investment priorities. Mr. Lavigne reviewed the 2020 and 2021 proposed Draft General Fund Capital Budget and the proposed Draft Utility Fund Capital Budget. Moved by Councillor Sullivan, seconded by Mayor Darling: RESOLVED that the Finance Committee recommend that the 2020 and 2021 Proposed Draft Utility Fund Capital Budget be presented to Common Council with a recommendation to receive and file; and that the Finance Committee recommend that the 2020 and 2021 Proposed Draft General Fund Capital Budget be presented to Common Council with a recommendation to receive and file. MOTION CARRIED. 1.5 Bi -Lateral Funding Application Mr. Lavigne explained that in 2017 the Government of Canada announced a $33B ten year funding agreement with the provinces/territories under four different funding streams, including public transit, green infrastructure, community cultural and recreation infrastructure and infrastructure needs for rural and northern communities. Projects will be cost shared between the federal (40%), provincial (33%) and municipal (27%) levels of government. The City of Saint John submitted Expression of Interests for the following projects: • Fundy Quay project, total value $38M • Green Infrastructure, total value $40M Mr. Fudge noted that there is no commitment by the City to proceed. This is only an application phase. The application was highly concentrated on projects that the City will have to do regardless with respect to the capital investment plan. Mr. Collin noted that there were constraints and strict guidelines within the various funding envelopes. Moved by Councillor Norton, seconded by Mayor Darling: RESOLVED that the submitted presentation on the Bi -Lateral Funding Application be received for information. MOTION CARRIED. Adjournment Moved by Councillor Sullivan, seconded by Mayor Darling: RESOLVED that the open session meeting of the Finance Committee be adjourned. MOTION CARRIED. The Finance Committee open session meeting held on July 18, 2019 was adjourned at 6:40 p.m. rIN. m MINUTES — OPEN SESSION FINANCE COMMITTEE MEETING SEPTEMBER 18, 2019 AT 5:30 PM Stn FLOOR COMMON COUNCIL CHAMBER (LUDLOW ROOM), CITY HALL Present: Mayor D. Darling Councillor D. Merrithew Councillor S. Casey Councillor D. Reardon Absent: Councillor G. Norton Councillor G. Sullivan Also Present: City Manager J. Collin Commissioner of Finance and Treasurer K. Fudge Comptroller Finance C. Graham City Solicitor J. Nugent Commissioner Saint John Water B. McGovern Commissioner Transportation & Environment Services M. Hugenholtz Deputy Commissioner Building & Inspection Services A. Poffenroth Director Corporate Performance S. Rackley -Roach Assistant Comptroller Finance and Administrative Services C. Lavigne Deputy Commissioner Administrative Services I. Fogan Senior Financial Manager J. Forgie Senior Financial Manager C. Lavigne Senior Financial Manager D. Arbour Fire Chief K. Clifford Administrative Assistant K. Tibbits 1. Meeting Called To Order Councillor Merrithew called the Finance Committee open session meeting to order. 1.1 Approval of Minutes—July 18, 2019 Moved by Mayor Darling, seconded by Councillor Reardon: RESOLVED that the minutes of July 18, 2019 be deferred to the next meeting. MOTION CARRIED. 1.2 2019-2023 Gas Tax Fund Capital Investment Plan Mr. Fudge stated that this five year agreement includes approximately $29M of capital investment. There are provisions in the agreement that allow the City to update or modify the capital investment plan subject to approval by the province. Gas Tax Fund Administrative Agreement and submit to Common Council for approval; and further that the report be received for information. MOTION CARRIED. 1.3 Year -End Forecast Mr. Fudge noted that year-end results should be interpreted cautiously, adding that the assumption used is that forecasted results will trend in the same direction and are based on the best available information to date. Ms. Forgie reviewed the year to date forecast for the General Operating Fund. A $2.3M surplus is being projected at year-end which means that the City will require less financial assistance from the province. Mr. Lavigne reviewed the Saint John Water year-end forecast. Overall, a net year-end surplus of approximately $168K is being projected. Moved by Councillor Reardon, seconded by Councillor Casey: RESOLVED that the Year -End Forecast as at July 2019, be received for information. LTA [0000114L1ilk]ilk] Iif91 1.4 2020 General Operating Budget Mr. Fudge stated that the 2020 General Operating Budget is a status quo budget and will be amended accordingly as the City continues its deliberations with respect to restructuring and sustainability initiatives. The budget incorporates Sustaining Saint John Three -Part Plan initiatives that the City feels are achievable. Mr. Lavigne reviewed the first draft of the 2020 General Fund Operating Budget. The budget includes several assumptions, including: • Assumes 1.5% tax base growth; • Assumes the unconditional grant remains the same; • Based on the above assumptions, the budget assumes that 20% less in provincial funding will be required than what is prescribed in the Funding Agreement. The budget assumes $8M in provincial funding, down from a $10.4M funding commitment. Moved by Mayor Darling, seconded by Councillor Reardon: RESOLVED that the draft 2020 General Operating Budget, be received for information. MOTION CARRIED. Adjournment Moved by Councillor Reardon, seconded by Mayor Darling: RESOLVED that the open session meeting of the Finance Committee be adjourned. LTA [0000114L1:k]k]11191 Saint John Police Force 2020 Budget Submission to Finance Committee October 23, 2019 'RESOLVED, that the Saint John Board of Police Commissioners request that the Finance Committee for the City of Saint John approve the purchase of four (4) marked 2020 Ford Explorer Police Interceptors in the amount of $297,339 out of the 2019 Saint John Police Force budget and that this amount be put in a reserve account for the purchase of the vehicles which will take place in 2020." (SC1910-03) 'RESOLVED, that the Saint John Board of Police Commissioners request that the Finance Committee for the City of Saint John pre -approve $371,675 from the 2020 Saint John Police Force budget for the purchase of five (5) marked 2020 Ford Explorer Police Interceptors." (SC1910-04) Rationale and Justification for Purchase of Nine (9) Ford Explorer Pursuit Vehicles The useful life of the current fleet of Dodge Chargers and Ford Interceptors Sedans averages about 3 years and maintenance costs are exceeding the purchase price of the units within same time frame which is not sustainable when trying to maintain cost control. Police Vehicle Fleet Optimization Strategy - Future state - requirement for less marked units in the fleet - More diverse vehicles to better meet the many needs of a 24/7 police environment based on Saint John roads and climate; - Lower total operating costs (fuel, maintenance and repairs) for life of vehicle; - Higher degree of reliability with less downtime; and - Larger marked units (SUVs) for Patrol Services, allowing for more space, functionality, and comfort. C.1 RESOLUTIONS SAINT JOHN BOARD OF POLICE COMMISSIONERS SPECIAL MEETING — October 15, 2019 Re: Saint John Police Force "SJPF" 2020 Operating Budget On motion of Secretary Jones Seconded by Secretary Costello "RESOLVED, that the Saint John Board of Police Commissioners approve the 2020 preliminary Operating Budget for the Saint John Police Force in the amount of $26,058,700 and request feedback from the Finance Committee for the City of Saint John within two (2) weeks in order for the Saint John Board of Police Commissioners and the Saint John Police Force to finalize the 2020 budget." (SC 1910-01) Question being taken, the motion was carried. Re: Public Safety Communications Centre "PSCC" 2020 Operating Budget On motion of Secretary Jones Seconded by Secretary Costello "RESOLVED, that the Saint John Board of Police Commissioners approve the 2020 preliminary Operating Budget for the Public Safety Communications Centre (PSCC) in the amount of $2,579,791and request feedback from the Finance Committee for the City of Saint John within two (2) weeks in order for the Saint John Board of Police Commissioners and the Saint John Police Force to finalize the 2020 budget." (SC1910- 02) Question being taken, the motion was carried N Re: 2019 / 2020 Vehicle Purchase On motion of Secretary Jones Seconded by Vice -Chair McAloon "RESOLVED, that the Saint John Board of Police Commissioners request that the Finance Committee for the City of Saint John approve the purchase of four (4) marked 2020 Ford Explorer Police Interceptors in the amount of $297,339 out of the 2019 Saint John Police Force budget and that this amount be put in a reserve account for the purchase of the vehicles which will take place in 2020." (SC1910-03) Question being taken, the motion was carried. On motion of Secretary Jones Seconded by Vice -Chair McAloon "RESOLVED, that the Saint John Board of Police Commissioners request that the Finance Committee for the City of Saint John pre -approve $371,675 from the 2020 Saint John Police Force budget for the purchase of five (5) marked 2020 Ford Explorer Police Interceptors. " (SC 1910-04) Question being taken, the motion was carried E:3 FINANCE COMMITTEE REPORT Report Date October 18, 2019 Meeting Date October 23, 2019 Chairman Councillor Merrithew and Members of Finance Committee SUBJECT: Universal Metering Analysis OPEN OR CLOSED SESSION This matter is to be discussed in open session of Finance Committee. AUTHORIZATION Primary Author Commissioner/Dept. Head City Manager Brent McGovern Brent McGovern John Collin RECOMMENDATION It is recommended that: 1. The Finance Committee review and consider the Universal Metering Analysis completed by Hemson Consulting Ltd. and ask all questions. Finance Committee recommend to Council at its next meeting that: 1. The City of Saint John revisit the concept of Universal Metering in approximately 5 years once more investment has been made into addressing the Utility assets in the extreme risk asset category and 2. Council receive and file the Universal Metering Analysis. EXECUTIVE SUMMARY N/A PREVIOUS RESOLUTION N/A STRATEGIC ALIGNMENT The Universal Metering Analysis aligns with Council's priority of fiscal responsibility where it specifically states "Investigate options to allocate water costs among ratepayers". -2 - REPORT Current State The City of Saint John has a unique customer base. It provides potable water to approximately 14,000 residential accounts and 3,100 industrial commercial and institutional (ICI) accounts. The ICI customers consist of several very large industrial operations and small commercial businesses. Currently, residential customers with fewer than 3 dwelling units in Saint John are charged for water and sewer services on a flat rate basis. Under this rate structure, the total bill remains constant regardless of the amount of water consumed in each unit. Non-residential and multi -unit residential customers (greater than three units) are metered and water is charged on a per cubic meter basis. In addition to the consumption rate a fixed charge relative to the size of meter is also levied. The City currently employs a three tier declining block structure for water services — under this structure the unit price of water decreases relative to use. For all (residential and non-residential) customers sewerage services are levied on a surcharge basis, equal to 122% of the water bill. In Eastern Canada there are seven municipalities with a population greater than 40,000 people and all municipalities are fully metered with the exception of Saint John. Looking more broadly across Canada, for municipalities the size of Saint John approximately 84% have residential metering. What is Universal Metering A universal metering program would apply to all residential uses including those with fewer than 3 dwelling units. The installation of a water meter would only measure water flow and would not measure wastewater generation. Common practice amongst municipalities across the country is to bill sewer use on the basis of water consumption as is currently done for Saint John's ICI customers. In addition to metering consumption, the common practice by municipalities is to combine a fixed rate structure with a volumetric component to provide a level of revenue security while also allowing for the benefits of the end user having control over their utility bill with consumption based charges. The fixed component is charged independently of water use, it is designed to recover costs that do not vary with use to provide stable revenue. The volumetric component is based on the amount of water used by each customer. Having this component ensures an equitable allocation of costs since the bill is tied to the consumption. The volumetric component is intended to strongly encourage water conservation. Advantages of Universal Metering ito] -3 - The current flat rate water pricing structure for residential units in Saint John is inherently inequitable, where all users pay the same amount regardless of their water usage patterns. Universal metering on the other hand is fair and equitable; the payment structure is common amongst other utilities (electricity and gas) where a portion of the bill is consumption based. There are also environmental benefits that come with water conservation practices which also can yield economic benefits to the public utility. A universally metered system strongly encourages water conservation practices as there is a direct correlation between consumption and charges. Lower water consumption reduces the amount of drinking water that has to be treated and the amount of sewage that is generated and thus treated reducing operational costs. It also brings the ability to reduce capital costs over the long-term as the City delayed expanding facilities due to system -wide conservation. Hemson Consulting Ltd. (Hemson) reports that "Experiences from other jurisdictions indicates that there is a strong link between declining consumption patterns of households with residential water meters with a corresponding rate structure, to those users without a water meter. Household consumption patterns can decline anywhere from 10% to 30% with the introduction of water meters..."' The assumption used by Hemson Saint John is that there will be a 15% decrease from figures derived from a pilot project, which is reflective of typical household patterns of other jurisdictions. Disadvantages of Universal Metering Very significant upfront capital investments of approximately $8.15 million are needed to implement a universal metering program. Furthermore, in addition to the capital cost, approximately $414,000 per year would need to be allocated to reserves in order to have sufficient funds available to replace the assets at the end of their 20 -year useful life. Additional administration staff would be required in order to increase the level of service and provide more frequent billings (bi-monthly) as opposed to the current 6 -month billing. Also, staff would need to closely monitor consumption and revenue to ensure sufficient funds are generated to fund the expenses. The underlying assumption of metering is that those who consume more water will generally pay more relative to use. It is important to note that moving to universal metering may shift a greater portion of cost recovery to those families with several people living in a household as they require a greater amount of water than a single occupant for example. Therefore there may be a feeling by some customers that they are being penalized with water meters. Fixed Charge 11 -4 - Experience has shown that the introduction of residential water meters and a rate structure with a variable consumption component results in a decline in overall residential water demand. Therefore, to account for the anticipated water conservation consumption response, Hemson recommends the City should continue to impose a fixed charge levied independently of water use to provide the City with stable revenue for cash flow. The City's current fixed charge is differentiated by the size of the water meter and generally follows municipal best practices and the ratios established by the American and Canadian Water Works Associations (AWWA and CWWA). The fixed charge is greater for those customers with a larger meter size to reflect either the flow arising from the size of the meter or the investment required to install the larger meter. For Saint John Hemson is recommending the fixed charge be set between 50% to 60% which would place it at the upper end of comparing jurisdictions similar to Fredericton at 55% and Charlottetown at 64%. This relationship will ensure fiscal stability for the City while still providing financial incentives to conserve water. Consider the Introduction of a "Lifeline" Consumption Tier In addition to the fixed charge, the City employs a three tier declining block rate structure — under this structure the unit price of water decreases relative to use. The existing consumption based rate structure outlined in Table 1 below (Table 8 from the Hemson report) was initially designed to meet the needs of its ICI and multi -residential user base as all residential customers are currently charged a flat fixed rate. However, with the introduction of residential water meters, Hemson in their report is recommending "the City should update the existing model to align with municipal best practices and ensure the structure is tailored specific to Saint John and its customer base." It is also important to note that, no water consumption has been billed to Tier 3 as shown in Table 1 below since 2008. Therefore it is recommended that the third tier be removed. Table 1. 2019 Saint John Monthly Consumption Charges Consumption Blocks (in m3) Water Consumption Charge ($/m3) Tier 1: For the First 50 $1.6123 Tier 2: For the Next 124,950 $1.0267 Tier 3: Remaining Consumption $0.3623 Hemson advises that "With a significant industrial base and several large volume water users, it would be important for the City to maintain attractiveness to industries which rely heavily on water and or sewer services to conduct business. To continue to be competitive from an economic development perspective, the existing declining block structure should be maintained with some modifications." 12 -5 - The existing block structure is designed so that only those high volume users benefit from a declining rate and any residential consumption would still fall into the higher priced water tier to continue to encourage conservation efforts. However, in order to address users on fixed incomes, it is recommended the City could consider introducing a new lower volume Tier 1, which can also be referred to as a "lifeline rate". See below in Table 2 the new lifeline rate which is defined as Tier 1. Hemson advises "The lifeline tier would be set equal to the amount a typical family requires to meet basic needs, which according to the World Health Organization, is estimated at 6 cubic meters per month for a four person family. This rate is intended to be discounted from the unit rate in the next tier."Table 2 (Table 9 from the Hemson report) below provides a summary of the new rate structure. Table 2. Potential New Rate Structure Consumption Blocks (per month) Description Tier 1: 0-6 m3 Water for basic needs (New Lifeline Rate) Tier 2: For the Next 44 m3 Unit price of water would increase from Tier 1 Tier 3: Remaining Consumption Unit price of water would decrease from Tier 2 Hemson reports "The potential new rate structure would essentially follow a "humpback rate structure" in which the unit price of water increases relative to use to a determined rate before retreating back to a lower charge. This rate structure would be consistent with those levied in other municipalities across the country while specifically tailored to meet the needs of Saint John." Fee Structure for Sewer Services The sanitary sewer service in the City would continue to be levied on a surcharge methodology for all metered accounts that have sewer services. While most of the water service customers in the City receive sewer services not all do. Using this approach, the exact amount of how much residents and businesses pay for sewers is based on the amount billed for water usage. Required Revenue and Sensitivity Analyses Under a universal metering scenario the amount that must be funded through utility rates by City of Saint John potable customers only (excluding east and west industrial customers) based on the 2019 budget would be approximately $22.5 million. The required sewerage user rate revenue would be approximately $16.2 million. These are the amounts of revenue which must be collected through the sale of potable water to fully recover the operating, capital, rehabilitation and replacement costs of the systems. The basis for the sewer rate is calculated as a surcharge on the water bill — that will be needed to cover the costs of operating and maintaining the sewer infrastructure. The calculated 13 -6 - sewer surcharge rate based on the 2019 budget would be 80% of the water bill (which compares to the current 122%). To test the impact of the new rate structure on City residents and businesses, a sensitivity analysis was undertaken to quantify the range of rate impacts to both the residential and non-residential properties. Table 3 below (Table 15 from the Hemson Report) illustrates the impact of the calculated water and sewer rates on a range of residential users while Table 4 (Table 16 from the Hemson Report) illustrates the results for a sample of non-residential users. No. Sensitivity Test Consumption (m3) ComparisonTable 3. vs. Calculated (Per Annum) Universal Metering Rate Change (2019) Household Consumption 2019 2019 Change ($ and 2 Existing Structure Metered Rates %) 1. Low User: Annual Consumption 1,570 5/8" ($541) or of 72m3 (all water in Tier 1) $1,428 $887 -38% 2. Low -Med User: Annual Consumption of 120m3 $1,428 $1,080 ($342) or 6 790 3/4" -24% 3. Typical User(1): Annual 240 5/8" ($11) or Consumption of 200m3 $1,428 $1,417 -1.0% 4. Medium -High User: Annual 1,690 11/2" $288 or Consumption of 272m3 $1,428 $1,716 20/ 5. High User: Annual Consumption of 350m3 $1,428 $2,039 $610 or 12 800 2" 43% No. Sensitivity Test Consumption (m3) Table - Sample of • Meter Size (Inches) Universal Metering Rate Change (2019) 1 3,440 5/8" 16.1 2 1,970 5/8" 16.3 3 1,570 5/8" 16.4 4 297,000 8" 16.6% 5 2,030 3/4" 16.9% 6 790 3/4" 18.0% 7 240 5/8" 18.2% 8 870 ill 20.1% 9 1,690 11/2" 20.1 10 66,600 10" and over 20.6% 11 4,435 3"25.6% 12 800 2" 29.5% 13 6,860 8" 34.7% 14 1,840 4" 37.5 15 420,000 6" (Water Only) 43.5% 14 As reported by Hemson "For residential properties, the rate changes vary depending on the type of user. Generally, as a result of the introduction of universal metering, high volume users will see a significant increase in their bill". "Overall, low volume water users will see significant annual savings while typical users consuming 200m3 will see little change in the total bill. Importantly, with universal metering, high volume water users will have the opportunity to change their consumption patterns in an effort to reduce their bill — this would not be possible under the current flat rate structure." As reported by Hemson "For non-residential properties, a sample of fifteen different properties, serviced by both water and sewer, with different usage patterns were chosen at random looking solely at varying usage patterns. Overall, the quantum of the rate change will be dependent on the specific property and tied directly to the amount of water consumed. Generally, all commercial customers, under the sample, will see an increase on their total bill." Metering Approaches There are different approaches to implementing a metering program with potential benefits and drawbacks. Hemson advises on two possible next steps: 1. Universal Metering—The mandatory installation of water meters on all properties throughout the City. This would be the most equitable format and would yield the best results. Having all customers on the system would make it easier for the City to forecast water consumption patterns, set utility rates, plan for infrastructure upgrades and repairs, monitor non -revenue water and perform detailed financial analyses of the water system. 2. Voluntary Metering - this can be an alternative option by having users switch from a flat rate billing model to a consumption based charge. However some drawbacks with this approach are: • Often times those volunteering for the service would typically be low-volume water customers; • High volume water user would be less likely to volunteer given they would be most financially affected by therefore this would make for a longer implementation period; and • Having low volume users as a group would make it more difficult to: assess the metering program, project revenues and promote conservation. A voluntary approach would increase costs as the time frame to implement and have additional staff on hand for the implementation would be greatly extended; it also has the ability to reduce revenues due to what would be expected to be a quick uptake from the low volume water users. However under a voluntary 15 approach as the uptake of meters from low volume users moderates over time, the City could increase flat rate fees to a greater degree than metered rates in order to expedite remaining flat users to join the metered system. This would involve significant ongoing communication and close management. Cost of Universal Metering Capital Cost As part of this analysis, Hemson undertook a review of the cost of proceeding with universal metering. A high-level overview of the costs has identified an estimate of $485 per household. This includes meter cost, installation by a licenced plumber and the Radio Frequency readers. Therefore; capital costs to install approximately 14,000 water meters is estimated at $6.8 million plus a 20% contingency of $1.4 million, bringing the total to $8.15 million. Existing radio towers currently used for ICI meters serve the needs of the new meters so there is no additional radio capital costs required. Operating Cost Considerations 1. With a useful life of 20 years, the City would need to allocate $414,000 per year from the operating budget to reserves to ensure that sufficient funds are available when these assets reach the end of their useful life. 2. The City currently bills semi-annually for flat rate residential customers and bi-monthly for non-residential customers. To be consistent with municipal best practices for a metered billing system, the City would need to begin to mail out water bills bi-monthly. It is estimated two additional staff members would be required for the initial implementation period while one employee would remain over the long-term. Also, additional mailing costs would be incurred to facilitate bi-monthly billing for residential customers. The analysis assumes $202,000 in additional expenses — 2 new staff members, at $142,000, and $60,000 in extra mailing expenses. However, with the implementation of a new ERP system, e -billing will be a priority and therefore there should be a reduction of mailing expenses. 3. New additional operating costs would include additional annual software costs to add the new 14,000 accounts to the metering system — this cost is estimated at $25,000 annually. However there are operational costs savings can also be realized as a result of the water conservation that would be expected from implementation of universal metering. If implemented today, cost savings are estimated at $175,000 which represents a 15% decrease in 2019 potable water expenditures, the savings being equivalent to the anticipated change in typical household consumption patterns. -9- 4. Additional operational cost savings can also be realized on the wastewater operations to account for a decline in wastewater flow. These savings are modest and if implemented today, cost savings are estimated at $38,000. 5. Borrowing the capital cost of universal metering over 20 years would result in an additional average cost of $558,000 per year to rate payers. Overall Operating Cost Summary The City would incur a capital cost in the order of $8,148,000. The City of Saint John would be responsible to fund the upfront capital costs and there are no reserves available to help offset the initial capital cost. The implementation of universal metering on the operating budget would result in cost increases of between $570,000 - $641,000 annually (depending upon if 1 or 2 additional staff are needed over the long term) and cost decreases of approximately $213,000 when considering the water and wastewater savings. An overall net increase in operating cost of between $357,000 — $427,000 per year plus the initial capital cost if borrowed for over 20 years equates to an additional $558,000 annually. Total additional new annual cost to ratepayers is in the order of $915,000 — 985,000. As noted in the Hemson report, the universal water metering program will likely need to be phased -in with installation occurring over a three to five year period once the City makes the decision to proceed with universal metering. Financial Options Since 2017 Council has taken the approach that the Utility is no longer borrowing to fund capital, instead capital is funded from operating (pay as you go). If Council chose to fund the universal metering program the City could decide to borrow the money and finance it over a period of 20 years however this would place additional upward pressure on water and sewer rates to fund this debenture and the associated new additional operating costs. The annual cost of borrowing would equate to an estimated additional $20.00 per year on the annual flat rate bill. Alternatively the City could build sufficient reserves over time for the capital investment through contributions made from operating. Once the City has sufficient reserves and funding support from other levels of government the City could then proceed with the implementation of the universal metering program however as identified as part of the Asset Management work and as presented as part of the State of the Infrastructure report, Saint John Water has an infrastructure deficit of $313.6 million and sustainable annual funding presently of approximately $5 million (Utility share) while leveraging an additional $2.5 million of funding annually from others. Of the infrastructure deficit a large portion — approximately $70 million is in the extreme risk asset category. 17 -10 - Moving forward with universal metering at this time would either cause the Utility to once again begin borrowing funds - adding to the debt load or alternatively using the capital program to fund universal metering instead of the renewal of infrastructure in the extreme risk category. No funding or slowing the funding of the renewal of assets would have consequences on our ability to provide reliable service and meet regulatory requirements. While being mindful of the benefits universal metering brings and while at the same time balancing the infrastructure renewal needs of the community so as to continue delivering reliable service to all customers, it is recommended that the City of Saint John revisit the concept of universal metering in approximately 5 years once more investment has been made into addressing the assets in the extreme risk category. Long-term Rate Outlook Within the Universal Metering Analysis Hemson reports "It is projected that rate increases of about 2.5% each year will be required to support the system. The overall rate impact, per year, is anticipated to be lower than the annual rate adjustments employed in recent years. The Figure below indicates the projected cumulative rate increase for customers receiving both water and sewerage services is expected to be around 2.5% per annum, which is less than half of the average annual rate increases experienced over the last 10 years which were ultimately driven by the harbour clean-up and the Safe, Clean Drinking Water Project." Figure 1 that follows provides a visual of the typical metered household rate projection. $2,000 $1.,.sao $1.,600 $1.,400 $1.,2.00 $1.,000 $80 0 $00 0 $40 Figure 1: Typical Metered Household Rate Projection (200m3 /year) 2.5% 6% Average annual annual I lb y 7 5, 0, Note: Red Bars relate to historical period and purple bars relate to forecast. Note: Total Household charge for users receiving both water and sewerage services SERVICE AND FINANCIAL OUTCOMES n/a iF:3 -11 - INPUT FROM OTHER SERVICE AREAS AND STAKEHOLDERS The analysis for the cost of Universal Meter Program has been reviewed by staff at Saint John Water and the Finance team. ATTACHMENTS Universal Metering Analyses Report Universal Metering PowerPoint Presentation UNIVERSAL METERING ANALYSIS 491 HEMSON consulting Ltd. October 2019 TABLE OF CONTENTS INTRODUCTION...............................................................................................1 II EVALUATION OF UNIVERSAL METERING........................................................3 A. EXISTING BILLING STRUCTURE................................................................3 B. WHAT IS UNIVERSAL METERING.............................................................4 C. COST OF UNIVERSAL METERING.............................................................5 D. TIMING AND FUNDING OPTIONS..........................................................7 E. BENEFITS OF UNIVERSAL METERING.......................................................8 F. SHORT -FALLS OF UNIVERSAL METERING.............................................10 G. SUMMARY OF COST AND EFFICIENCIES ASSSOCIATED WITH METERING...............................................................................................11 III BENCHMARKING ANALYSIS...........................................................................14 A. EASTERN CANADA.................................................................................14 B. CANADA -WIDE COMPARISON..............................................................15 IV RATE STURCTURE ANALYSIS...........................................................................18 A. ISSUES TO CONSIDER.............................................................................19 B. CONSIDERATIONS MOVING FORWARD..............................................20 V DEMAND ANALYSIS........................................................................................25 A. GROWTH FORECAST..............................................................................25 B. METERED CONNECTIONS......................................................................25 C. WATER CONSUMPTION FORECASTS....................................................27 D. WATER CONSUMPTION ADJUSTMENTS...............................................29 VI RATE CALCULATION AND SENSITIVITY ANALYSES.......................................30 A. LONG-TERM RATE OUTLOOK...............................................................34 VII METERING APPROACHES AND IMPLEMENTATION OPTIONS .........................37 VIII RECOMMENDATIONS AND FINDINGS..........................................................39 Appendix A Rate Structure Survey of Canadian Municipalities HEMSON I INTRODUCTION The City of Saint John provides quality drinking water from the South Bay Wellfield and Loch Lomond/Latimer Lakes. The water is then distributed through approximately 500 kilometers of distribution and transmission water pipes. The City has recently embarked upon the construction of a 75 million litre per day water treatment plant, the renewal and installation of 26 kilometres of water transmission/distribution mains, the renewal of 3 dams and the development of the new South Bay Wellfield at a cost upwards of $200 million to bring safe, clean drinking water to the citizens of Saint John. The Loch Lomond Water Treatment Facility went into operation on August 30 2018 and it will reduce the occurrence of boil water orders and service interruptions. The City of Saint John has regularly updated their water and sewerage rates to ensure the fees adequately support service delivery and the funding requirements to undertake necessary capital works. However, the City has not reviewed its rate structure for some time. The City of Saint John has an approximate customer base of 17,000 accounts, of which, over 80% of these users are charged on a fixed fee basis without consideration for the amount of water consumed. The balance of the users are metered and are generally linked to ICI ( industrial, commercial and institutional) uses or multi - residential properties throughout the City. Many municipalities have moved to a metered based rate structure in an effort to provide a more transparent and equitable rate system while attempting to decrease water demand as customers pay for the water used. Hemson was retained by the City of Saint John to undertake a comprehensive Water and Sewer Rate Study with a view of calculating utility rates under the City's existing rate structure and to examine the costs and benefits of universal metering in the City while evaluating the user rate implications under this scenario. The purpose of this research report is to provide the City with information necessary to inform future decisions on the costs and benefits of metering all properties in the City. An independent report identifying the utility rates required to sustain operations under the status quo rate structure are identified under separate cover. It should be noted, the utility rate analysis and long-term projection of rates under the metered rate structure scenario is provided for information purposes to illustrate the impacts to individual users if the City were to transition to a metered rate structure in 2019. Understandably, the implementation of water meters across the City is likely an HEMSON I initiative that will take several years, however to illustrate the net rate effect, a one- year transition is assumed. Furthermore, all figures presented are for illustrative purposes and would be subject to additional review and consideration if the City proceeds with universal metering. This research report focuses on a few common themes and will: • Quantify the costs for metering all residential properties; • Discuss the advantages and disadvantages of universal metering; • Compare the City's existing rate structure with those employed in other municipalities across the country; • Review potential metered rate structures and options; and • Sensitivity analyses for residential and non-residential customers. HEMSON 3 II EVALUATION OF UNIVERSAL. METERING This section of the report will evaluate the cost of universal metering and assess the advantages and disadvantages of moving towards this system. A. EXISTING BILLING STRUCTURE The City of Saint John provides potable water to about 14,000 residential accounts and about 3,100 ICI accounts though a distribution system of over 500 kilometres of linear water piping. Currently, residential customers with fewer than 3 dwelling units in Saint John are charged for water and sewer services on a flat rate basis. Under this rate structure, the total bill remains constant regardless of the amount of water consumed in each unit. Non-residential and multi -unit residential customers (greater than three units) are metered and water is charged on a per cubic meter basis. A fixed charge relative to the size of water meter is also levied in addition to the consumption based charge. The City currently employs a three tier declining block structure for water services — under this structure the unit price of water decreases relative to use. Sewerage services is levied on a surcharge basis, equal to 122% of the water bill. Flat rate water bills are sent on a semi-annual basis while non-residential customers have the water meters read every two months with subsequent bills issued accordingly. Tables 1 and 2 below provide a summary of the existing 2019 water rates in Saint John for customers who are charged on a flat rate basis (Table 1) and those metered customers who are charged both a fixed and consumption based fee (Table 2). HEMSON IB Existing Rates for Meter Size Table 2A Metered Users in Saint John — Water Monthly Fees Sewer (122%0 of water) 5/8" $18.03 $22.00 3/4" $22.07 $26.93 1 " $30.14 $36.77 1 '/z" $39.63 $48.35 2" $79.06 $96.45 3" $164.29 $200.43 4" $285.71 $348.57 6" $449.02 $ 547.80 8" $645.20 $787.14 10" and Over $873.83 $1,066.07 *Sewer consumption charge based on metered water use. Rate also represents 122% of the water charge. B. WHAT IS UNIVERSAL METERING Universal metering measures water consumption on the volume of water consumed for every household in the specified area through the installation of water meters that use a meter -based billing practice. Generally, a "user pay approach" translates into higher levels of water conservation resulting in lower water usage. In order to achieve this equitable billing structure, the City would be required to install a water meter on the water supply pipe where it enters the building to every residential property. Water meters are precision devices capable of detecting minute flows of water and come in a variety of shapes, sizes and designs, but for typical residential applications, a 5/8" meter will meet the needs of most households. The universal metering program would apply to all residential uses including those with fewer than 3 dwelling units or properties with a home office. Importantly, the installation of a water meter would only measure water flow and would not measure wastewater generation. Common practice amongst municipalities across the county is to bill sewer use on the basis of water consumption. The installation of individual sewer HEMSON meters per household is a costly exercise and an area not likely to be examined under the scope of a universal water meter program nor is it a standard industry approach. C. COST OF UNIVERSAL METERING As part of this analysis, Hemson has undertaken a review of the cost associated with metering the City's residential properties. A high-level overview of the costs associated with installing universal meters is estimated at about $485 per household (Table 3). This figure includes the hard costs of the meter themselves, installation costs by a licenced plumber and the Radio Frequency readers. Using the parameters identified, the initial capital costs to install approximately 14,000 water meters across the city is estimated at $6.8 million. In addition, a contingency of about $1.4 million has been allocated to the project, bringing the total closer to $8.2 million (plus HST). It is important to note that the cost estimate was prepared for the purposes of this study and the total cost is subject to change over time relative to the cost of materials and providing the service at the time of contract. Table 3 Residential Metering Cost Estimate (1) Item Description Component Costs Solid State No Moving Part 5/8" Water Meter $190 AMI Radio $175 Installation of 5/8" meter and radio by $120 contractor (including grounding cables) Estimated Cost per Meter $485 Total Number of Water Meters 14,000 Sub -total Capital Cost $6,790,000 Plus: Project Contingency (20%) $1,358,500 Total Capital Cost (net of HST) $8,148,000 Source: Cost estimates based on estimates provided by KTI Limited (Sensus Canada). The installation costs identified represent a weighted average cost per install assuming that not all residential water meter installations are equal and some will require additional time and resources to complete. Therefore, the following considerations were accounted for: HEMSON Con • 60% of installations are classed as "routine" at a cost of $100/meter; • 25% of installations are classed as "intermediate" at a cost of $140/meter; • 10% of installations are classed as "complex" at a cost of $180/meter; and • 5% of installations would be retuned to utility/homeowner for remediation. For the purposes of this analysis, it is assumed that after remediation, these installs would then be classified as either "routine" or "intermediate". For the cost analysis, the higher intermediate install cost of $140 per meter is used. It is important to note that there are different options available to the City in terms of the type and quality of the water meter to be purchased. The solid state no moving part water meter included in the cost analysis (Table 3) is of a preferred standard as these meters are more accurate than traditional moving part meters or composite residential meters. However, these alternative water meters are less costly than the no moving part meters and the cost differences are summarized below: • A traditional residential brass moving parts meter is approximately $115/meter. Assuming all other costs identified in Table 3 remain constant, the total capital cost, with contingency, is estimated at $6.9 million. • A composite residential with moving parts meter is the least costly alternative at $80/meter. Assuming all other costs identified in Table 3 remain constant, the total capital cost, with contingency, is estimated at $6.3 million. In addition to the initial capital outlay to acquire and install water meters across the city, some further considerations should be addressed: 1. The City would be responsible for the eventual repair and replacement of this infrastructure. With a useful life of 20 years, the City should be allocating approximately $414,000 per year to reserves to ensure that sufficient funds are available when these assets reach the end of their useful life. The annual contribution would be in addition to the City's regular asset management requirements and should be funded annually through the utility rates. 2. As the City currently bills non-residential customers on a metered system, the radio transmitting towers and software are already in place. The existing radio towers would be able to transmit and read the meters, therefore no significant additional capital costs above the identified $8.2 million would be required to operationalize the metering program. That said, the City would incur some additional annual software costs (AMI) to add the new 14,000 accounts to the metering system — this cost is estimated at $25,000 per annum. HEMSON 7 3. The City currently bills semi-annually for residential customers and bi-monthly for non-residential customers. Consistent with municipal best practices for a metered billing system, the City would likely begin to mail out water bills on a bi-monthly basis so customers are better informed. As a result, additional resources will be required to accommodate the increased level of service. For the purposes of this analysis, it is estimated that the City would require two additional staff members for the initial implementation period of the water meters while one employee would remain over the long-term. Furthermore, additional postage and mailing costs would be incurred to facilitate bi-monthly billing for residential customers. For 2019, the analysis assumes $202,000 in additional expenses — the 2 new staff members required for a three-year time -frame, at $142,000, in addition to $60,000 in extra postage and mailing expenses. 4. Despite some of the additional costs incurred, operational cost savings can be realized as electricity, chemical and chlorine costs are likely to be reduced as a result of decreased system -wide water production. If implemented today, these savings are estimated at $175,000 and represent a 15% decrease in 2019 potable water expenditures for various budget items which would could fluctuate relative to consumption. The 15% operational savings is set to equal the anticipated change in typical household consumption patterns, as a result of universal metering (see Section V for further details). • Some additional savings could also be realized on wastewater operations to account for a decline in consumption. These savings are more modest than water and estimated at about $38,000 in 2019. D. TIMING AND FUNDING OPTIONS Capital expenditures to carry out the universal metering program are not growth - related, and therefore ineligible to receive funding through lot levy revenues or other developer contributions. However, newly constructed units or rebuilds, would typically be required to emplace meters. In addition, when the assets require rehabilitation or are due for replacement, the source of funds are essentially limited to reserves or contributions from operating. Therefore, the City of Saint John would be responsible to fund the upfront capital costs as well as future asset repair and replacement requirements associated with installing water meters on all residential properties. A few important funding consideration: • In maintaining a user -pay approach, the cost of the water meter installation program should be incorporated into the user rates and funded by those benefiting from the service. HEMSON Hel Existing rate reserve funds are limited and therefore the City would not be able to draw upon reserves to help offset the initial capital cost. It is likely that the capital costs would be debenture financed over the period of the assets life. Assuming a 20 -year debenture, the average annual payments are estimated at approximately $558,000 (using a 3.5% interest rate). Over the long-term, it is important for the City to build sufficient reserves for the scheduled replacement of infrastructure through contributions from operating. The universal water meter program will likely need to be phased -in with installation occurring over a three to five year period. Additionally, from a long- term asset repair and replacement perspective, water meter replacement requirements will also then be distributed over several years as not all meters will need to be replaced simultaneously if the installation is phased. The City can look to exercise any existing grants programs to help offset the cost of the universal metering program. For example, the Green Municipal Fund would be a viable source for funding. In order to be eligible, the project must demonstrate the potential to reduce potable water use by residents of a neighbourhood or community by at least 20 per cent and the current volume of water delivered per capita. If successful, funding is provided for up to 80 per cent of eligible project costs to a loan maximum of $5 million with the grant amount equal to 15% of the loan. BENEFITS OF UNIVERSAL METERING Universal water metering programs offer a number of benefits to a community. The arguments for using universal metering are that it provides economic benefit to the City, improves fairness and equity, enhanced utility information management and it encourages sustainable water conservation practices. Economic Benefits Universal water metering accompanied by an appropriate rate structure, effectively reduces water demand. The reduction of peak and overall water use can help extend the useful life of existing treatment infrastructure and delay potential future expansion needs. Lower consumption of water also translates to reduced strain on the sewage treatment system thus extending its life and delaying any expansion requirements to service new development. Capital cost savings are thus realized throughout the City's budget, however it would be difficult to quantify the savings at this time as any cost savings would be realized over the long-term. Operational cost savings can be realized as electricity, chemical and chlorine costs are expected to be reduced as a result of the universal metering program. It is estimated HEMSON N that the City could see in -year conservative savings of approximately $212,900 if implemented today. 2. Improved Fairness and Equity When a flat fixed rate structure is applied in a community, users that use less water subsidize the consumption patterns of those using a greater amount. The current flat rate water pricing structure employed for residential units in Saint John is inherently inequitable, where all users pay the same amount regardless of their water usage patterns. Universal metering is a possible solution to directly measure and charge the amount of water consumed to a specific household. This type of structure is common amongst other utilities, such as electricity and gas, where a portion of the bill relates to the resources consumed. When a direct correlation between the consumption of water and the total charge paid exists, the end user is likely to see this metering program as an incentive to conserve water and participate in retrofitting plumbing fixtures (or appliances) within households. In an effort to create a balanced rate structure and to not over burden those high volume residential water users, it is recommended that a fixed charge also be implemented alongside the consumption based charges. The fixed component is levied independently of water use and is designed to recover costs that do not vary with use. This component is intended to provide the City with stable revenue for cash flow. 3. Enhanced Utility Information Management Currently in Saint John, water utility operates under a number of engineering assumptions due to a lack of specific consumption related information on certain geographic areas and properties. Installing residential meters would allow for greater detail and information on a number of issues: • Meter readings from individual residences could provide data on peak hourly and daily demands, average daily demands and other selected parameters. • Cumulative water meter records could be compared with water supply records to determine whether all water supplied is reaching the customers or if a portion is being lost in the system through leakage. • Consumption data is useful for developing fair, equitable and highly defensible cost recovery mechanisms such as development cost charges for future infrastructure upgrades that will be required as a result of new development. 4. Environmental Benefits A user pay system strongly encourages water conservation practices as it is tied to the benefit received by the user. Water is a limited resource and the use of consumption HEMSON 10 based pricing typically results in conservation efforts by users to reduce costs. Lower water consumption will also reduce the amount of sewage generated and the volume required to be treated. Water meters will allow individual households to detect any significant leaks within their households by realizing the total volumes consumed thus improving the efficiency of the overall water distribution system. F. SHORT -FALLS OF UNIVERSAL METERING Although the benefits of universal metering are well documented, there are some short -falls and disadvantages which should be considered. Upfront Capital Costs and Ongoing Maintenance Needs In addition to the City's regular capital projects required to maintain the system, approximately $8.2 million in upfront capital cost is needed to implement the metering program. The cost would need to be funded through the City's utility rates over the program period. For comparison purposes, the upfront capital cost is about $3.4 million more (or 73% higher) than the City's total 2019 water and sewer capital budget. Furthermore, in addition to the City's regular asset management requirements, approximately $414,000 per year should be allocated to reserves in order to have sufficient funds on hand to replace the assets at the end of its 20 -year useful life. 2. Additional Resources and Program Implementation With the introduction of water meters, the City may be required to initiate a wide range of programs to implement the metering program: • The installation of new residential water meters and accompanying rate structure would likely require a degree of public education. Although the cost is relatively low, it will likely require staff and council resources in order to be properly implemented. • The City should consider introducing various rebate programs which encourage the installation of efficient fixtures and appliances in an effort to reduce household water costs. • The City will be required to allocate additional administration staff in order to increase the level of service to provide more frequent billing than the existing semi-annual procedure. • While not common, water meter inaccuracy does happen from time -to -time. A system for water bill appeals and dealing with undiscovered household leaks may need to be in place. HEMSON • Other polices and procedures may be needed to complement the universal metering program. For example a program related to freezing pipes may be needed — this would allow residents to run the water during extreme cold events, without penalty, to avoid water main freezing and breaks. • The City would be required to monitor consumption trends and revenues very closely to ensure that sufficient revenues are being generated to fund system expenses. With the transition to a volumetric based rate structure, the City's revenues and cost recovery are much more reliant to residential customer usage patterns than under the existing flat rate structure basis. 3. Cost Burden Transferred to High Water Use Customers The underlying assumption of metering is that those who consume more water will generally pay more relative to use. It is important to note that this will shift a portion of cost recovery to those who have little control of the amount of water used, and therefore, would be penalized for use with water meters. For example, families with several people living in a household would require a greater amount of water than perhaps a house with a single occupant or elderly couple. Please refer to Table 15 for examples that illustrate some of the rate shifts that would occur under a metering program. G. SUMMARY OF COST AND EFFICIENCIES ASSSOCIATED WITH METERING The following table provides a summary of the costs the City would incur as well as potential savings realized with universal metering over the immediate three year period. It is assumed that these costs would be funded through the water rates. HEMSON 12 Table 4 — Summary of Costs and Savings Associated with Universal Metering Category 2019 2020 2021 Cost parameters Capital cost to acquire $0 $692,600 $678,300 For illustrative purposes the and install 14,000 $8,148,000 is debt financed over residential water 20 years at a 3.5% interest rate meters per annum (Table 3 cost estimate). The interest rate would be dependent on market rates at the time of the contract and it would be at the discretion of the City to finance all or a portion of the work. Annual Asset $0 $0 $414,000 Annual contributions to reserve to management replace water meters at the end of requirements for water its useful life meter replacement Additional FTE $142,000 $144,800 $147,700 2 Staff members are required for Requirements to initial 3 -year implementation facilitate while only one remains starting in implementation 2022. Service Enhancement $85,000 $86,700 $88,400 The movement to bi-monthly (Increased Billing to a billing would result in additional bi-monthly basis) and postage and mailing costs each software upgrade year. In addition, annual software upgrades fees will increase to add the 14,000 accounts to the system. Operational ($212,900) ($220,200) ($227,900) It is assumed that a 15% decrease Efficiencies/Savings in operational expenditures related to electricity, chlorine and chemical costs may be achieved through reduced water consumption. A modest allocation for wastewater savings has also been incorporated Total Net Costs $14,100 $703,900 $1.1 million It should be noted that additional capital cost savings may also be realized, however it would be difficult to quantify the savings at this time. Any cost savings would be recognized over the long-term as the City may be able to delay the oversizing and expansion of water and sewer infrastructure projects due to system -wide conservation efforts. Lastly, the summary does not account for any potential government funding which may be obtained to offset the initial capital cost of acquiring and installing the water meters. It would be in the City's best interest to pursue all available funding HEMSON 13 opportunities and any funds received would be applied towards the initial capital cost and ultimately reduce the debenture requirement. HEMSON 14 III BENCHMARKING ANALYSIS A comprehensive benchmark analysis was undertaken to compare municipal best practices in respect to municipal water metering. The analysis below outlines the rate structures employed in the maritime municipalities as well as other jurisdictions across Canada in comparable population. A. EASTERN CANADA Table 5 provides an overview of the rate structures employed by the various communities in Eastern Canada. The review consisted of seven municipalities in Eastern Canada with a population greater than 40,000 people. The table illustrates a few important points: • With the exception of Saint John, all municipalities with a population of over 40,000 people are fully metered (both residential and non-residential) and employ a metered billing rate structure. • The ICI and multi -residential properties 0 units or more) in the City of Saint John are metered while all residential properties (less than 3 units) are charged on a flat rate basis based on the number of units. • With the exception of the City of Fredericton, all of the surveyed residentially metered communities employ a fixed charge differentiated on the size of the water meter as well as a consumption based charge. The consumption charge is levied per cubic meter of water consumed and is typically in the form of a constant rate per cubic meter or a declining block rate structure. • The fixed fee in the City of Fredericton is only differentiated by property type: residential vs. non-residential. The meter rental fee is differentiated based on the size of service and is a fairly nominal charge relative to the total monthly bill paid. HEMSON 15 B. CANADA -WIDE COMPARISON In addition to comparator municipalities in Eastern Canada, jurisdictions from across the country were surveyed. With advancements in water metering technology, many municipalities have transitioned to using a form of billing that relies on measuring end- user consumption in order to determine the quantum paid. According to the Canadian Municipal Water Priorities Report, 2014, approximately three-quarters of Canada is now on metered systems. From 1991 to 2009, there has been an increase of 20 per -cent in the use of water metering by municipalities in Canada according to the last national survey. Based on a survey of municipalities in Canada with populations ranging from 51,000 to 100,000 people, about 84 per cent, or 41 of the 49 communities surveyed have residential metering. The figure below focuses on the rate structures employed for residential customers as most communities surveyed have a metering system in place for the non-residential sector. Figure 1 below provides a summary of the benchmark findings. A detailed table comparing the rate structures applied in each community can be found in Appendix A. HEMSON Table 5 Rate Structure Comparison Municipality Meter Status Fixed Charge Consumption Charge ($/account) ($/m3) Saint John Only ICI/Multi- Residential Fixed Rate per Declining Block Structure residential users are unit (only applied to those metered accounts metered — ICI/Multi-residential: Fee ICI/Multi-residential) Residential customers differentiated by meter size are not metered Halifax Metered Community Fee differentiated by meter Constant Rate size Moncton Metered Community Fee differentiated by meter Declining Block Structure size Charlottetown Metered Community Fee differentiated by meter Constant Rate size St. John's Metered Community Fee differentiated by meter Constant Rate size Fredericton Metered Community Fixed Fee for residential and Constant Rate non-residential properties Meter rental fee differentiated by meter size Cape Breton- Metered Community Fee differentiated by meter Declining Block Structure Sydney size B. CANADA -WIDE COMPARISON In addition to comparator municipalities in Eastern Canada, jurisdictions from across the country were surveyed. With advancements in water metering technology, many municipalities have transitioned to using a form of billing that relies on measuring end- user consumption in order to determine the quantum paid. According to the Canadian Municipal Water Priorities Report, 2014, approximately three-quarters of Canada is now on metered systems. From 1991 to 2009, there has been an increase of 20 per -cent in the use of water metering by municipalities in Canada according to the last national survey. Based on a survey of municipalities in Canada with populations ranging from 51,000 to 100,000 people, about 84 per cent, or 41 of the 49 communities surveyed have residential metering. The figure below focuses on the rate structures employed for residential customers as most communities surveyed have a metering system in place for the non-residential sector. Figure 1 below provides a summary of the benchmark findings. A detailed table comparing the rate structures applied in each community can be found in Appendix A. HEMSON 16 Figure 1: Residential Rate Structure Comparison 30 25 20 �v 15 10 Constant Rate Fixed Rate Only Increasing Block Declining Block Humpback Rates Rate Rate The benchmark analysis identifies a few important factors: • Over half, or 28 municipalities, employ a constant rate per cubic meter for the consumption based charge. Under this structure, the user is charged a constant rate per unit of water consumed or wastewater generated. This rate structure is largely understood by the public and generally easy to administer. • Eight municipalities, including Saint John, employ a fixed rate only fee for residential users. • The remaining municipalities employ other consumption based rate structures, namely a declining or increasing block structure. Although both structures are common, they are utilized to meet the specific dynamics of a community — increasing block structure will increase water rates relative to use while the declining block structure decreases water rates relative to use. The declining block structure is most common in jurisdictions where there is a significant non- residential customer base. Furthermore, the rate structure is designed so that only those high volume users benefit from a declining rate and residential consumption still falls into the higher priced water tier to continue to encourage conservation efforts. • There are a handful of municipalities which employ a humpback rate structure which acts as a hybrid structure between an inclining and declining block structure basis. • When levied in conjunction with a consumption based billing structure, the fixed charge is almost always differentiated by the size of the water meter. The factors to which the fixed charges are differentiated vary by community. Overall, the fixed charge is greater for those customers with a larger meter size (or service size) to HEMSON 17 reflect either the flow arising from the size of the meter or the investment required to install the water meter. HEMSON IV RATE STURCTURE ANALYSIS Various water and sewer rate structures are in place across the country and include flat rates, constant rates, humpback block rates, declining block rates and inclining block rates. Rate structures may also include fixed or minimum charges. The implementation of a particular rate structure depends on a number of administrative and financial factors. Emphasis must be placed on identifying a rate structure that satisfies changing water use patterns and demographic trends while being fiscally responsible and sustainable from a service delivery standpoint. Table 6 provides a comparison of the most common rate structures employed. Note: All volumetric based rate structures have the inherent risk of a municipality incurring a shortfall as revenue is directly correlated to customer behaviour. HEMSON Table 6 Rate Structure Comparison Rate Structure Brief Description Pros Cons Flat Fee - each user pays the understood by the - does not represent same fee regardless of public true cost of water the amount of water easy to administer - may encourage consumed guaranteed funding wasteful water use - often combined with - not equitable to all consumption -based users of the system charge Constant Metered Rates -the user is charged a understood by public - may encourage constant rate per unit of easy to administer wasteful water use water consumed Increasing Block Rate - a tiered approach in encourages - large non-residential which the unit price of conservation water users pay more water increases relative increased equitability which may act as an to water use economic development discouragement Declining Block rate - a tiered approach in supports high water - may encourage which the unit price of users (i.e. commercial wasteful water use water decreases relative or industrial operations) - shifts burden to to water use residential users Humpback Rate - a tiered approach in - supports high water - shifts burden to which the unit price of users (i.e. commercial residential users and water increases relative or industrial operations) low-volume non - to use to a determined residential users rate before retreating back to the lowest charge Note: All volumetric based rate structures have the inherent risk of a municipality incurring a shortfall as revenue is directly correlated to customer behaviour. HEMSON 19 A common practice by municipalities is to combine a flat rate structure with a volumetric -based component to provide a level of revenue security while allowing for the benefits of consumption based charges. The fixed component is levied independently of water use and is designed to recover costs that do not vary with use. This component is intended to provide the City with stable revenue for cash flow. The volumetric component is based on the amount of water used by each customer, and having this component ensures equitability in that it is tied to the benefit received by the user. The volumetric component strongly encourages water conservation practices. A. ISSUES TO CONSIDER Various rate structures will be evaluated as part of the research report and the key objectives noted below will be considered when calculating rates. 1. Cost Recovery In determining water and sewer rates, the full cost of providing services should be recovered. The costs are to include operation and maintenance, periodic rehabilitation and long-term sustainability of infrastructure through reserve fund contributions. 2. Equity A user -pay approach should be considered in selecting a rate structure and calculating water and sewer rates. An entirely equitable approach is considerably more difficult to apply when not all connections are metered and when water and sewer systems vary greatly in age, value and size. 3. Conservation Considering the direction of environmental awareness, it is important when determining a rate structure, if and when practical to do so, measures that promote conservation be taken into account. It is also important to recognize that not all users have the ability to change their levels of consumption and as such, should not be penalized. 4. Administration An important part of a rate structure is transparency to both the users and service provider. Easing administrative requirements may reduce the overall administrative cost, which would ultimately provide for a reduction of rates. HEMSON I1 5. Economic Development While recognizing the importance of the above objectives, it is also important to maintain the City's attractiveness to industries which may rely heavily on water and or wastewater services to conduct business. A rate structure must allow the City to continue to be competitive from an economic development perspective. B. CONSIDERATIONS MOVING FORWARD As the City reviews the possibility of a universal metering program, there are a number of rate structure considerations to complement the program. 1. Fixed Charge Differentiated by Meter Size The City's current fixed charge is differentiated by the size of the water meter and generally follows municipal best practices — the fixed charge is greater for those customers with a larger meter size (or service size) to reflect either the flow arising from the size of the meter or the investment required to install the meter. The table below compares the equivalent meter ratios from the City of Saint John with the meter factors identified by the American Water Works Associations (AWWA) as well as those by the Canadian Water Works Association (CWWA) for factors based on both investment and flow. Generally, the scale of factors listed below is to be applied to the base charge of the smallest meter to determine the minimum that should be charged to larger connections. Meter Size Table Comparison City of Saint John 7 AWWA Factors based on Investment AWWA Factors based on Flow (and Capacity) 5/8" 1.0 1.0 1.0 3/4" 1.2 1.1 1.5 1" 1.7 1.4 2.5 1 '/2" 2.2 1.8 5.0 2" 4.4 2.9 8.0 3" 9.1 11 15.0 4" 15.9 14 25.0 6" 24.9 21 50.0 8" 35.8 29 80.0 10" and Over 48.5 - 115.0 HEMSON 21 As the equivalent factors for the City are already differentiated by meter size and somewhat reflective of sample investment equivalent ratios by the AWWA/CWWA, change is not warranted. It should be noted that any adjustments to these factors would result in a shift in the total bills paid by those in the non-residential sector. Generally, for typical residential applications, a 5/8" meter will meet the needs of most households and therefore, non-residential users would be the only ones on a meter size greater than 5/8". 2. Align Fixed Charge Cost Recovery with Best Practices Experience from other municipalities indicates that the introduction of residential water meters and a rate structure with a variable consumption component results in a decline in overall residential water demand. Therefore, to account for the anticipated water conservation consumption response, the City should at a minimum continue to impose a fixed charge levied independently of water use to provide the City with stable revenue for cash flow. The fixed charge is intended to reflect costs that do not vary with use and in general those costs can comprise upwards of 80% to 90% of system costs. For example, in 2019, debt costs (or fiscal costs) and capital from operating contributions associated with the water and sewer system accounted for about a third of total rate funded expenditures, which does not include any staff costs or general operational expenditures required to treat and distribute water regardless of use. However, in order to provide the end-user with incentives to conserve water, the volumetric component should still comprise a significant component of the charge. The City should consider to set the fixed charge to recover closer to the upper -end of the comparing jurisdictions (target range between 50% to 60%) of rate required expenditures related to both the water and sewer services (outlined in Figure 2). This relationship will ensure fiscal stability for the City while still providing financial incentives to conserve water. As illustrated in Figure 2 below, municipal best practices review identifies: • All municipalities surveyed include both a fixed rate component and variable rate component of the bill. • On average, the fixed fee components of a residential bill represent about 44% of a typical household consuming 200 m3 per annum. Despite the New Brunswick industry standard usage of 272 m3 per household of four people, actual consumption trends of nearby municipalities is closer to 200 m3 per annum and is more representative of actual household usage patterns today. For the purposes of this analysis, a more conservative total household consumption number is used to reflect conservation when households are billed for water used. • The relationship between the fixed vs. variable cost recovery for Maritime Provinces is typically higher than those surveyed in Ontario. For example, both HEMSON 22 Fredericton and Charlottetown recover a high proportionate share of costs through the fixed rate as opposed to communities of Brantford or Newmarket. .\\e e\\e 0 a°k ok IIIIIIII Variable Rate Ocaej�aJ ei k� of°��r Z. ```a0 dA Note: Based on typical water consumption of 200 m3 per year. 3. Consider the Introduction of a "Lifeline" Consumption Tier The City of Saint John has a unique customer base that includes several large industrial operations, small commercial businesses and a residential base of about 14,000 accounts (or 16,000 billable units). In addition to the fixed charge, the City employs a three tier declining block rate structure — under this structure the unit price of water decreases relative to use. The existing consumption based rate structure outlined in Table 8 below was initially designed to meet the needs of its ICI and multi -residential user base as all residential customers are currently charged a flat fixed rate. However, with the introduction of residential water meters, the City should update the existing model to align with municipal best practices and ensure the structure is tailored specific to Saint John and its customer base. It is also important to note that of the total consumption, no water consumption has been billed to Tier 3 since 2008. HEMSON 23 For administrative purposes, it may be advisable to consider adjusting the second and third consumption tier, which is further discussed in the following sections. With a significant industrial base and several large volume water users, it would be important for the City to maintain attractiveness to industries which rely heavily on water and or sewer services to conduct business. To continue to be competitive from an economic development perspective, the existing declining block structure should be maintained with some modifications. Some observations of the existing consumption tiers are outlined below: • The existing block structure is designed so that only those high volume users benefit from a declining rate and any residential consumption would still fall into the higher priced water tier to continue to encourage conservation efforts. Once metered, there may only be a handful of residential customers consuming water beyond 600 m3 per annum which would then trigger the next consumption block with a decreased rate. • In order to address users on fixed incomes, the City could consider introducing a new Tier 1, which can also be referred to as a "lifeline rate". The lifeline tier would be set equal to the amount a typical family requires to meet basic needs, which according to the World Health Organization, is estimated at 6 cubic meters per month for a four person family. This rate is intended to be discounted from the unit rate in the next tier. Table 9 below provides a summary of the potential changes. • The potential new rate structure would essentially follow a "humpback rate structure" in which the unit price of water increases relative to use to a determined rate before retreating back to a lower charge. This rate structure would be consistent with those levied in other municipalities across the country while specifically tailored to meet the needs of Saint John. 4. Fee Structure for Sewer Services Maintained It is anticipated that sanitary sewer service in the City will continue to be levied on a surcharge methodology for all metered accounts. Using this approach, the exact amount of how much residents and businesses pay for sewers is based on the amount billed for water usage. In essence, the more water used the more wastewater the City HEMSON must transport and ultimately treat environment. Under this approach, inherently be transposed to sewer. W before it can be released back into the the rate structure employed by water would HEMSON 25 V DEMAND ANALYSIS Future costs of the City's water and sewer system will largely be driven by demands placed on the system by water consumers. A forecast of future consumption demands must therefore be developed. A. GROWTH FORECAST The population and household projections used in this research report were based on the City's forecast of new connections. The City's current census population of approximately 67,600 persons is expected to remain fairly constant, increasing modestly to 67,900 persons by 2029. Even with the relatively flat population growth, due to declining household sizes, 175 new households over the same period are expected and will be in the City's urban areas serviced by water and sewer. By 2029, the City will have nearly 34,000 households. Figure 3 below illustrates the projected population and growth in households over the planning period. 40,000 717,171717 60,000 50,000 417,171717 30,000 20,000 w,000 0 Figure 3 Population and Household Forecast I CJ rr) 'I? U) 4D Ir". 00 U) 0 0 0 0 0 0 0 0 0 0 r1 rr-....i{ Cr....J{ tr.V...{1r....{ U) 4r..C..{ IrI"....•{ rX.0 Cr....7 0 CiJ CCJJ tr1 CJ C!JY 4CD ICI"•J CXJ U7 Ce n s G.0 s Po pz .0 l ati o ro I: Me l l i n g;s Source: Hemson Consulting Ltd. based on City data and Census information. B. METERED CONNECTIONS The first step in the utility rate calculation is to project the number of new connections anticipated to be connected to water and sewer services over the next ten -years (2020- 2029). The estimated growth in the total number of water and sewer connections over HEMSON we the forecast period was informed through discussions with City staff and a review of historical growth patterns. Further details related to the metered connection forecasts can be found in the City's Potable Water and Sewer Rate Study. In the City of Saint John, most residential water and sewer customers are currently billed a flat rate water charge (with no volumetric charge), as this group does not have water meters. Most non-residential customers are water meter equipped and billed on a flat rate charge based on meter size, and a volumetric charge based on consumption. Furthermore, wastewater generation is billed based on water consumption, however not all water service customers in the City receive sewer services. As a result, there are less billable sewer connections than billable water connections. For these reasons, separate forecasts for billable water and sewer connections have been prepared. This section outlines the assumptions used in the metered connection forecast. 1. Water and Sewer Service Connections For the purposes of this universal metering scenario, the total number of metered water connections are proposed to increase by 13,981 if the City were to proceed with universal metering, associated to flat rate users switching to metered connections (Table 10). All these connections are assumed to be 5/8" meters. Similar to historical trends, only a marginal amount of growth is anticipated over the next ten years —175 new billable connections are anticipated over the planning period to 2029. New non-residential development is often difficult to predict and therefore for the purposes of this study, no growth in overall metered connections is assumed over the ten-year period. This assumption is consistent with the analysis in the City- wide Water and Sewer Rate Study. Meter Size Table 10 Metered Water 2019 Connections Connections 2019 Universal Metering Connections Change 5/8" 1,856 15,837 13,981 3/4" 155 155 0 1" 432 432 0 1 1/2" 284 284 0 2" 272 272 0 3" 57 57 0 4" 26 26 0 6" 13 13 0 8" 3 3 0 10" and over 6 6 0 Total Metered Connections 3,104 17,085 13,981 Flat Rate Connections 13,981 0 -13,981 HEMSON 27 The number of sewer connections is consistent with the number of water connections receiving a new meter. For every user that is currently on the flat rate system, it has been assumed that they will also be billed on a consumption basis moving forward, therefore 13,981 additional metered users are assumed to be billed based on water consumption and a 5/8" meter. C. WATER CONSUMPTION FORECASTS The water demand forecast for non-residential metered users over the planning period of 2020-2029 was developed using actual metered consumption data with consideration of the trends observed in the most recent year-end figures and ongoing non-residential water conservation measures. The assumptions are consistent with the City-wide Potable Water and Sewer Rate Study which provides further details of this forecast. Table 11 shows that in total, 56.6 million m3 of billable consumption is associated to existing metered customers in the City. A further 2.8 million m3 of billable consumption has been added to account for the approximately 14,000 flat rate residential customers switching to a metered system in 2019. Therefore, total metered consumption under the universal metering scenario totals 59.4 million m3. The residential billable consumption of 2.8 million m3 is based on an assumed consumption of 200 m3 per connection per year. The figure is derived from the review of three specific components: 1. A sample of nine municipalities of similar sizes to Saint John that employ a metered based rate structure. Figure 4 shows that the typical household consumption ranges from 175 m3 to just over 200 m3 per household. 2. The City of Saint John undertook a water metering pilot project in 2009 which had water meters installed for 39 customers. The results of this project illustrated the median consumption household average of approximately 230m3 per annum. For the purposes of this analysis, a more conservative total household consumption number is used to reflect conservation when households are billed for water used. This conservation assumption represents a 15% decrease from figures derived from the pilot project, which is reflective of typical household consumption patterns of other jurisdictions. 3. Experiences from other jurisdictions indicates that there is a strong link between declining consumption patterns of households with residential water meters with a corresponding rate structure, to those users without a water meter. Household consumption patterns can decline anywhere from 10% to 30% with the HEMSON !E:3 introduction of water meters and should be monitored closely by City staff during and after full implementation. Note 1: Total number of connections is estimated at 14,000. HEMSON Table 11 Billable Consumption Categories User Type Description 2019 Billed Consum tion Projection Potable Water • Includes all non-residential potable water 5,460,000 m3 System - Non- consumption and excludes raw water Residential associated with the West and East industrial categories described below. • Does not include any consumption associated with residential users currently charged a flat rate. No water meters are presently equipped for these users. West Industrial • Consumption associated with raw water 39,625,600 m3 provided to specific industrial customers. • Includes raw water suppled to Irving Pulp and Paper and Coleson Cove. East Industrial • Consumption associated with raw water 11,523,000 m3 provided to specific industrial customers. • Includes raw water to the Flume (Irving Paper) and Irving Oil Refinery. Sub -Total 56,608,600m3 Consumption Potable Water • Estimated residential billed water 2,796,200 m3 System - consumption. Residential Under Metering • 200 m3 per connection Total 59,404,800 m3 Consumption Note 1: Total number of connections is estimated at 14,000. HEMSON W Figure 4 Typical Household Water Consumption c 250 0 200 c U 150 0 100 Note: Woodstock, Kawartha Lakes, Belleville, Newmarket, Thunder Bay and Brantford are Ontario municipalities. D. WATER CONSUMPTION ADJUSTMENTS With the new treatment plant now online, separation of the potable and industrial water supply has now been completed, thereby requiring an adjustment in the way the City delivers services to both residential and non-residential customers. These changes necessitate a review of the water rates for non-residential users, most notably large industrial users using non -potable (or raw water), which will also have an impact on potable user rates. These customers moving forward will be billed for the full cost of providing raw water while historically these customers have paid either potable water rates or special negotiated user rates in which the revenue was used to offset system- wide expenditures. This universal metering report accounts for the adjustments associated with the transition to industrial raw water billing for those specific users. HEMSON 6119] 0 = 50 ro U .Q 0 ti Note: Woodstock, Kawartha Lakes, Belleville, Newmarket, Thunder Bay and Brantford are Ontario municipalities. D. WATER CONSUMPTION ADJUSTMENTS With the new treatment plant now online, separation of the potable and industrial water supply has now been completed, thereby requiring an adjustment in the way the City delivers services to both residential and non-residential customers. These changes necessitate a review of the water rates for non-residential users, most notably large industrial users using non -potable (or raw water), which will also have an impact on potable user rates. These customers moving forward will be billed for the full cost of providing raw water while historically these customers have paid either potable water rates or special negotiated user rates in which the revenue was used to offset system- wide expenditures. This universal metering report accounts for the adjustments associated with the transition to industrial raw water billing for those specific users. HEMSON 6119] 30 VI RATE CALCULATION AND SENSITIVITY ANALYSES In order to test the impact of the new rate structure on City residents and businesses, a sensitivity analysis was undertaken to quantify the range of rate impacts to both the residential and non-residential customers. Table 12 below provides a summary of the 2019 rate funding requirement for both the water and sewer systems under the universal metering scenario. The net rate funding need represents the amount that must be funded through utility rates by City of Saint John potable customers only (excluding east and west industrial customers) based on the 2019 budget with some modifications to reflect the net costs the City would incur as a direct result of universal metering. Note 1: Kepresents the additional salary, and service enhancements as a result of metering but excludes the debt costs and asset management contributions which are included in subsequent years. Note 2: Non -metered rate revenue includes funds received for: Stormwater levy, fire protection levy, previous year's surplus and other minor sources. It should be noted that debt servicing costs associated with the initial capital acquisition of the meters would be shown in subsequent years and not included in the total above. That being said, the annual debt management costs would be still included in the long-term projection of rates outlined in Part D of this section. Further to this, the annual asset management contributions are being phased -in over the short-term to mitigate immediate rate impacts. HEMSON 51 Table 12 Summary of the 019 Net Rate Funding Requirement Ref # Categories Water Sewer 1 Operating Expenditures (including repayment of $23,134,818 $16,168,911 debt) 2 In -year rate funded capital $2,820,000 $1,880,000 3 Transfer toAfrom) Reserve $0 $0 4 Cost Adjustments for Universal Metering (1) $14,141 $0 5 Less: Non -metered Rate Revenue (z) $3,483,472 $1,804,424 Total Net Rate Funding Need = (1+2+3+4-5) $22,485,488 16,244,487 Note 1: Kepresents the additional salary, and service enhancements as a result of metering but excludes the debt costs and asset management contributions which are included in subsequent years. Note 2: Non -metered rate revenue includes funds received for: Stormwater levy, fire protection levy, previous year's surplus and other minor sources. It should be noted that debt servicing costs associated with the initial capital acquisition of the meters would be shown in subsequent years and not included in the total above. That being said, the annual debt management costs would be still included in the long-term projection of rates outlined in Part D of this section. Further to this, the annual asset management contributions are being phased -in over the short-term to mitigate immediate rate impacts. HEMSON 51 31 1. Calculated 2019 Water Rates under Universal Metering Based on the information provided above, the required potable water user rate revenue in 2019 is forecast to be $22.5 million. This is the amount of revenue which must be collected through the sale of potable water to fully recover the operating, capital, rehabilitation and replacement costs of the systems. 2019 Water Utility Rates — All Accounts Table 13 Current vs. Calculated 2019 Existing under a Metered Structure 2019 Universal Difference Metering (%) Metered: Fixed Charge: $/Month 5/8" $18.03 $ 34.26 90% 3/4" $22.07 $41.93 90% 1 " $30.14 $57.27 90% 1 1/2" $39.63 $75.30 90% 2" $79.06 $150.21 90% 3" $164.29 $312.15 90% 4" $285.71 $542.85 90% 6" $449.02 $853.14 90% 8" $645.20 $1,225.88 90% 10" and over $873.83 $1,660.28 90% Consumption Charge: $/m3 Tier 1: 0 — 50M3 /month $1.6123 - Tier 2: 50 — 124,950m3/month $1.0267 - Tier 3: > 124,950m3/month $0.3623 - - New Tier 1: 0 — 6M3 /month - $1.1527 - New Tier 2: 6 — 50M3 /month $2.3053 - New Tier 3: > 50m3/month $1.4680 - 2. Calculated 2019 Sewerage Rates under Universal Metering Based on Table 12, the required sewerage user rate revenue in 2019 is forecast to be $16.2 million. This is the amount of revenue which must be collected through the treatment of wastewater to fully recover the operating, capital, rehabilitation and replacement costs of the system. The basis for the sewer rate is calculated as a surcharge on the water bill — the sewer surcharge rate is calculated as a percentage of the water charge that will be needed to HEMSON 61 32 cover the costs of operating and maintaining the sewer infrastructure. As shown in Table 14, the calculated rate for 2019 is outlined to be 80% of the water bill. Table 14 2019 Sewer Utility Rates — Current vs. Calculated All Accounts 2019 Existing under a Metered Structure 2019 Universal Metering Difference (%) Fixed Charge: $/Month 5/8" $22.00 $27.27 24% 3/4" $26.93 $33.38 24% 1 " $36.77 $45.59 24% 1 1/2" $48.35 $59.94 24% 2" $96.45 $119.58 24% 3" $200.43 $248.50 24% 4" $348.57 $432.15 24% 6" $547.80 $679.17 24% 8" $787.14 $975.90 24% 10" and over $1,066.07 $1,321.71 24% Consumption Charge: $/m3 Tier 1: 0 — 50m3/month $1.9670 - Tier 2: 50 — 124,950m3/month $1.2526 Tier 3: > 124,950m3/month $0.4420 - - New Tier 1: 0 — 6m3 /month - $0.9176 - New Tier 2: 6 — 50M3 /month $1.8352 - New Tier 3: > 50m3/month $1.1687 - 3. Rate Impact Sensitivity Analysis In order to test the impact of the new rate structure on City residents and businesses, a sensitivity analysis was undertaken to quantify the range of rate impacts to both the residential and non-residential properties. Table 15 below illustrates the impact of the calculated water and sewer rates on a range of residential users while Table 16 and Figure 5 illustrates the results of the sensitivity analysis for a sample of non-residential users. HEMSON 6V 33 Table 15 Comparison Current vs. Calculated (Per Annum) Household Consumption 2019 2019 Change ($ and %) Existing Structure Metered Rates 1 . Low User: Annual Consumption $1,428 $887 ($541) or of 72m (all water in Tier 1) -38% 2. Low -Med User: Annual $1,428 $1086 ($342) or Consumption of 120m3 , -24% 3. Typical User(>): Annual $1,428 $1,417 ($11) or Consumption of 200m3 -1.0% 4. Medium -High User: Annual $1,428 $1,716 $288 or Consumption of 272m3 20% 5. High User: Annual $1,428 $2 038 $610 or Consumption of 350m3 43% Note 1: Typical household consumption reflects the average consumption seen in municipalities of similar size (see Figure 4). For residential properties, the rate changes vary depending on the type of user. Generally, as a result of the introduction of universal metering, high volume users will see a significant increase in their bill (in the first year of implementation only). Overall, low volume water users will see significant annual savings while typical users consuming 200m3 will see little change in the total bill. Importantly, with universal metering, high volume water users will have the opportunity to change their consumption patterns in an effort to reduce their bill — this would not be possible under the current flat rate structure. In order to carry out the sensitivity analysis for non-residential properties, a sample of fifteen different properties, serviced by both water and sewer, with different usage patterns were chosen at random looking solely at varying usage patterns. Overall, the quantum of the rate change will be dependent on the specific property and tied directly to the amount of water consumed. Generally, all commercial customers, under the sample, will see an increase on their total bill. HEMSON 6'i! 34 No. Table 16 Sensitivity Test - Sample of Non -Residential Consumption (m3) Meter Size (Inches) Users Universal Metering Rate Change (2019) 1 3,440 5/8" 16.1% 2 1 1,970 5/8" 16.3% 3 1,570 5/8" 16.4% 4 297,000 8" 16.6% 5 2,030 3/4" 16.9% 6 790 3/4" 18.0% 7 240 5/8" 18.2% 8 870 1 " 20.1% 9 1,690 1 1/2" 20.1% 10 66,600 10" and over 20.6% 11 4,435 3" 25.6% 12 800 2" 29.5% 13 6,860 8" 34.7% 14 1,840 4" 37.5% 15 1 420,000 6" (Water Only) 43.5% Note: Rate adjustment for the specified users can be found in Figure 5 below. For non-residential properties, the rate changes vary pending on the type of user. Overall, all non-residential users in the sample are anticipated to see a rate increase, as most non-residential users fall in Tier 2 or above. A. LONG-TERM RATE OUTLOOK A number of assumptions were applied in calculating the water and sewerage rates to 2029. The water and sewerage rates are calculated to fully recover the cost of operating the system, identified in -year capital needs (inclusive of debt servicing requirements) and provide for contributions to asset replacement reserves. An immediate implementation of a rate that fully funded the calculated asset replacement contributions as identified in the City's State of Local Infrastructure Report would result in significant impacts to all users in the City. The analysis is based on providing for a gradual movement towards full rates. These contributions, when combined with the City's ongoing capital works, will demonstrate a significant movement to long- term full cost recovery rates. HEMSON 6191 35 Over the long-term, it is expected the net rate funding requirements for both the City's water and sewer system are to increase at an average rate of 2.5% per annum, similar to the average increase in expenditures. The cost increases are attributed to general operating cost increases anticipated over the period. It is projected that the water and sewer net rate funding requirements will increase to $28.7 million and $20.8 million respectively by 2029. Figure 6 below provides a snapshot of the annual year -over -year change in costs. Above regular inflationary cost adjustments related to providing water and sewer services under the existing status quo structure, the net supplementary costs associated with metering all residential properties are incorporated into the forecast of rate funded expenditures. The following costs have been included: • annual debt payments, starting in 2020, would result in additional average cost of $558,000 associated with the initial capital cost to acquire and install about 14,000 residential water meters across the City. • the long-term asset management requirements to replace the water meters at the end of their useful life. In this regard, $414,000 per year, on average is included in the analysis. • The additional operational costs, and potential savings realized with universal metering are included. This includes additional staff requirements to facilitate initial implementation of universal metering, costs associated to increase frequency of billings to a bi-monthly basis for residential properties (from the current semi-annual distribution), as well as operational efficiencies and savings realized as a result of a decline in system -wide water production. Figure 6: Net Rate Funding Requirement Ten-year Projection $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 Budget IIIA Weter IIIIIIIIIII Sewer HEMSON 67� 36 In order for the City to recover costs associated with providing these services, necessary adjustments to the City's utility rates are required. Beyond 2019, it is projected that rate increases of about 2.5% each year will be required to support the system. The overall rate impact, per year, is anticipated to be lower than the annual rate adjustments employed in recent years. Figure 7 below indicates the projected cumulative rate increase for customers receiving both water and sewerage services is expected to be around 2.5% per annum, which is less than half of the average annual rate increases experienced over the last 10 years which were ultimately driven by the harbour clean-up and the Safe, Clean Drinking Water Project. Figure 7: Typical Metered Household Rate Projection Historical vs. Projected Increases to 2029 2.5% annual 6% Average annual rate increase rate increase ryya^,•y ry�`y, ryy,11 ry.,y'Sa ry�,y�, ,�4.y ,yJ ry,11 q) Gpa ,1Cy '�, It, �y,15 �y,1t" �y.,.y<_.� �r•y-y D ry,yA •t.% ry•�P e^�V d'�V d'�V d'�bJ d{bJ dy� dy� Pq'AT Pq'AJ Pq'AJ Pq� P Fg43 P ryOJ P ryW � .ryW � ry4.� �++1 e•�V / F•�� Note: Red Bars relate to historical period and purple bars relate to forecast. Note: Total Household charge for users receiving both water and sewerage services. HEMSON 61FA 37 VII METERING APPROACHES AND IMPLEMENTATION OPTIONS There are different approaches to implementing a metering program, many of which require varying levels of investment with potential benefits and drawbacks. As the City has water meters installed on all ICI and multi -residential properties and completed a pilot project to install residential meters, there are two possible next steps: 1. Universal Metering — The mandatory installation of water meters on all properties throughout the City. This would be the most equitable format and would likely yield the best results from a service delivery standpoint. Having all customers on the system would make it easier for the City to forecast water consumption patterns, set utility rates, plan for infrastructure upgrades and repairs, monitor non -revenue water and perform detailed financial analyses of the water system. The general drawbacks and benefits have been widely discussed in the previous sections of this report. 2. Voluntary Metering - this can be an alternative option by having users switch from a flat rate billing model to a consumption based charge. However some drawbacks with this approach are: • Often times those volunteering for the service would typically be low- volume water customers or those who consciously conserve water; • High volume water user would be less likely to volunteer as they would be most financially affected by the "user pay" approach associated with metering. This would also likely make for a longer implementation period to get all users on the system; and • Having a sample size represented by a certain group (e.g. low volume users) would make it more difficult for the City to properly assess the metering program, projected revenues and promote water conservation. Under this approach it is probable that the City will see a fair bit of uptake in the early years of the program that will moderate once those interested in water meters are connected into the system. Once this occurs, the City could increase flat rate fees to a greater degree than metered rates in order to expedite remaining flat users to join the metered system. In the event that the City pursues metering on all residential properties, whether through a mandatory or voluntary process, public consultation and a proper HEMSON 6'1:3 communication program would need to be launched. The City would be encouraged to create a communications plan to relay pivotal information regarding the program, potential costs and potential savings to receive feedback. Some forms of communication include: • Public meetings and open houses; • Public surveys; and • Website infographics, webinars, and informational videos. In addition to a communication plan, shadow bills offer another option to help customers understand the effects of universal metering. Shadow bills allow customers to see exactly how the metered rate structure will impact their bill, allow both the utility and regulator to identify adverse bill impacts and to develop and explicitly target those customers for mitigation measures which may include other efficiency options or interim rebates. HEMSON 6'1%] 39 VIII RECOMMENDATIONS AND FINDINGS This research report identifies a range of options and considerations the City of Saint John should address while contemplating universal metering in the City. A summary of the key findings and recommendations are outlined below. 1. Quantifying the Cost of Universal Metering The initial capital costs to acquire and install about 14,000 residential water meters across the City is estimated at $8.2 million (plus HST). Existing rate reserve funds are limited and therefore the City would not be able to draw upon reserves to help offset the initial capital cost and therefore likely the costs would be debenture financed over the period of the assets life (annual payments estimated at $558,000 on average). Furthermore, the City should be cognizant of the long-term asset management requirements to replace water meters at the end of their useful life. In this regard, $414,000 per year, on average would be required, but phased -in over the short-term to mitigate impacts on the user rates. The following table provides a summary of the costs the City would incur as well as potential savings realized with universal metering over the immediate three year period. It is assumed that these costs would be funded through the water rates. HEMSON Ais] M Table 17 — Summary of Costs and Savings Associated with Universal Metering Category 2019 2020 2021 Cost parameters Capital cost to acquire $0 $692,600 $678,300 For illustrative purposes the and install 14,000 $8,148,000 is debt financed over residential water 20 years at a 4% interest rate per meters annum (Table 3 cost estimate). The interest rate would be dependent on market rates at the time of the contract and it would be at the discretion of the City to finance all or a portion of the work. Annual Asset $0 $0 $414,000 Annual contributions to reserve to management replace water meters at the end of requirements for water its useful life meter replacement Additional FTE $142,000 $144,800 $147,700 2 Staff members are required for Requirements to initial 3 -year implementation facilitate while only one remains starting in implementation 2022. Service Enhancement $85,000 $86,700 $88,400 The movement to bi-monthly (Increased Billing to a billing would result in additional bi-monthly basis) and postage and mailing costs each software upgrade year. In addition, annual software upgrades fees will increase to add the 14,000 accounts to the system. Operational ($212,900) ($220,200) ($227,900) It is assumed that a 15% decrease Efficiencies/Savings in operational expenditures related to electricity, chlorine and chemical costs may be achieved through reduced water consumption. A modest allocation for wastewater savings has also been incorporated Total Net Costs $14,100 $703,900 $1.1 million It is important to note that the cost summary above does not account for any potential government funding which may be obtained to offset the initial capital cost of acquiring and installing the water meters. It would be in the City's best interest to pursue all available funding opportunities and any funds received would be applied towards the initial capital cost and ultimately reduce the debenture requirement. 2. Summary of Benchmark Analysis Based on a survey of municipalities in Canada with populations ranging from 51,000 to 100,000 people, about 84 per cent, or 41 of the 49 communities surveyed have residential metering. Of those communities, most rate structures are based on a constant rate volumetric basis. HEMSON AI 41 The remaining municipalities employ other consumption based rate structures, namely a declining or increasing block structure. The declining block structure is most common in jurisdictions where there is a significant non-residential customer base. Similar to Saint John, the rate structure is designed so that only those high volume users benefit from a declining rate and residential consumption still falls into the higher priced water tier to continue to encourage conservation efforts. There are a handful of municipalities which employ a humpback rate structure which acts as a hybrid structure between an inclining and declining block structure basis. 30 25 o-20 v 15 10 c U 5 1' Figure 8: Residential Rate Structure Comparison Constant Rate Fixed Rate Only Increasing Block Declining Block Humpback Rates Rate Rate 3. Key Rate Structure Recommendations In addition to the fixed charge, the City employs a three tier declining block rate structure — under this structure the unit price of water decreases relative to use. With the introduction of residential water meters, the City should update the existing model to align with municipal best practices and ensure the structure is tailored specific to Saint John and its customer base. The following recommendations are put forward. • Experience from other municipalities indicates that the introduction of residential water meters and a rate structure with a variable consumption component results in a decline in overall residential water demand. The City should consider to set the fixed charge to recover costs closer to the upper -end of the comparing jurisdictions. This relationship will ensure fiscal stability for the City while still providing financial incentives to conserve water. As illustrated in Figure 2 of this report, municipal best practices review identifies the fixed fee components of a residential bill represent about 44% of a typical household consuming 200m' per annum. HEMSON I'M 42 • Since 2008, no water consumption has been billed to Tier 3 which captures consumption over 124,950 m3. Therefore, for administrative purposes, it may be advisable to consider adjusting the second and third consumption tier from the rate structure. • To continue to be competitive from an economic development perspective, the existing declining block structure should be maintained with some modifications. The existing block structure is designed so that only those high volume users benefit from a declining rate and any residential consumption would still fall into the higher priced water tier to continue to encourage conservation efforts. Once metered, there may only be a handful of residential customers consuming water beyond 600 m3 per annum which would then trigger the next consumption block with a decreased rate. • In order to address users on fixed incomes, the City could consider introducing a new Tier 1, which can also be referred to as a "lifeline rate". The lifeline tier would be set equal to the amount a typical family requires to meet basic needs, which according to the World Health Organization, is estimated at 6 cubic meters per month for a four person family. This rate is intended to be discounted from the unit rate in the next tier. Table 18 below provides a summary of the potential changes. 18 PotentialTable Current Structure Universal Metering Description of Universal Metering Change Tier 1: 0 — 50 m3 /month Tier 1: 0-6 m3 First tier would reflect Water for basic needs Tier 2: 50— 124,950 m3 /month Tier 2: For the Next 44 m3 Unit price of water would increase from Tier 1 . Tier 3: > 124,950 m3/month Tier 3: Remaining Unit price of water would Consumption decrease from Tier 2 • The potential new rate structure would essentially follow a "humpback rate structure" in which the unit price of water increases relative to use to a determined rate before retreating back to a lower charge. This rate structure would be consistent with those levied in other municipalities across the country while specifically tailored to meet the needs of Saint John. • It is anticipated that sanitary sewer service in the City will continue to be levied on a surcharge methodology for all metered accounts. Using this approach, the exact amount of how much residents and businesses pay for sewers is based on the amount billed for water usage. HEMSON M 43 4. Summary of Universal Metering Sensitivity Analysis and Future Rate Outlook Using the 2019 budget as the basis, some of the immediate effects of universal metering have been quantified in this report. For residential properties, the rate changes vary depending on the type of user. Generally, as a result of the introduction of universal metering, high volume users will see a significant increase in their bill (in the first year of implementation only) while low volume water users will see significant annual savings. Typical users consuming 200m3 will see little change in the total bill. Importantly, with universal metering, high volume water users will have the opportunity to change their consumption patterns in an effort to reduce their bill — this would not be possible under the current flat rate structure. Figure 9: Residential Rate Comparison: $2,500.00 Status Quo vs. Universal Metering $1,500.00 $:x.,000.00 $500.00 Household 1: Household 2: Household 3: Household 4: Household 5: 72rn annurn 120rn iron urn 200x7 iron urn 272rn iron urn 350rn iron urn 11111111111 SLaL us Quo: 20.19 11111111111 Universal Metering: 20.19 For non-residential properties, the rate changes vary pending on the type of user. Overall, all non-residential users in the sample are anticipated to see a rate increase in the range of 15% to 30%. Although these non-residential users have been metered, the transition of residential customers creates a shift in revenues earned from non- residential customers. In order for the City to recover costs associated with providing these services, necessary adjustments to the City's utility rates are required. Beyond the first year of implementation, it is projected that rate increases of about 2.5% each year will be required to support the system. The overall rate impact, per year, is anticipated to be lower than the annual rate adjustments employed in recent years which were ultimately driven by the harbour clean-up and the Safe, Clean Drinking Water Project. 5. Implementation Considerations and Next Steps If the City decides to proceed with installing residential water meters, a mandatory installation would be the most equitable format and would likely yield the best results from a service delivery standpoint. Having all customers on the system would make it HEMSON easier for the City to forecast water consumption patterns, set utility rates, plan for infrastructure upgrades and repairs, monitor non -revenue water and perform detailed financial analyses of the water system. In the event that the City pursues metering on all residential properties, whether through a mandatory or voluntary process, public consultation and a proper communication program would need to be launched. Shadow bills would be one avenue to help customers understand the effects of universal metering and illustrate exactly how the metered rate structure will impact their bill. Shadow bills should be issued to customers 6-12 months in advance of billing implementation to allow customers to quantify what the impacts would be without actually paying the bill under the proposed rate structure. The analysis included in this report ensures that the water and sewer rates fully fund all of the City's anticipated annual costs including all operating costs and capital financing needs and debt repayment requirements under the universal metering scenario. The analysis and projections outlined in this research report are in part, Hemson and City staff best estimates of what could transpire in the short -to -medium term using the data available. If the City were to proceed with a universal metering program, it is expected that a more fulsome cost analysis will be prepared to supplement the recommendation to proceed with installing meters. A financial model was developed to undertake the analysis and serves as a dynamic rate setting tool. Using the model, the City is able to perform sensitivity analyses of water and sewer rates, rate structure and also phase-in options. HEMSON ARI 45 APPENDIX A - RATE STRUCTURE SURVEY OF CANADIAN MUNICIPALITIES Major City Red Deer Prov AB Metered (2016) (Y/N) 100,000 Y Fixed Charge Based on metersize. DescriptionPopulation ring (Residential) Constant rate percubic metre Brantford ON 97,000 Y Based on metersize. Constant rate percubic metre White Rock BC 20,000 Y Based on metersize. Constant rate percubic metre Nanaimo BC 90,000 Y Fixed charge not differentiated by metersize Increasing Block Rate Sudbury ON 88,0001y Fixed charge not differentiated by metersize Constant rate percubic metre Lethbridge AB 93,000 Y Based on metersize. Constant rate percubic metre Saint -Jean -sur -Richelieu QC 95,000 Y Fixed charge not differentiated by metersize Constant rate percubic metre Peterborough ON 81,000 Y Based on metersize. Humpback Rates. Kamloops BC 90,000 N Based on the size of service Constant rate per cubic metre Saint -Jerome QC 74,000 N Fixed charge not differentiated by meter size None Chilliwack BC 84,000 Y Fixed charge not differentiated by meter size Constant rate per cubic metre Sarnia ON 72,000 Y Based on meter size. Constant rate per cubic metre Chateauguay QC 48,000 Y Fixed charge not differentiated by meter size Constant rate per cubic metre Drummondville QC 75,0001Y Fixed charge not differentiated by meter size Constant rate per cubic metre Belleville ON 51,000Y Based on meter size. Declining block rate Fort McMurray ( Wood Buffalo) AB 71,000 Y Based on meter size. Constant rate per cubic metre Sault Ste. Marie ON 73,000 Y Based on meter size. Humpback Rates. Prince George BC 74,000 Y Seasonal flat rates Constant rate per cubic metre Medicine Hat AB 63,000 Y Fixed charge not differentiated by metersize Constant rate percubic metre Welland -Pelham ON 62,000 Y Based on metersize. Constant rate percubic metre Grande Prairie AB 63,000 Y Based on meter size. Increasing Block Rate Airdrie AB 61,000 Y Based on metersize. Constant rate percubic metre Granby QC 66,0001Y Fixed charge integrated into tax bill Constant rate percubic metre Fredericton NB 58,000 Y Fixed charge not differentiated by metersize Constant rate percubic metre Saint John NB 67,000 N Fixed Rate Beloeil QC 22,000 Y Fixed charge not differentiated by metersize Constant rate percubic metre Saint -Hyacinthe QC 56,000 Y Fixed charge not differentiated by metersize Constant rate percubic metre Brandon MN 49,000 Y Fixed charge not differentiated by metersize Declining block rate Vernon BC 40,000 Y Based on metersize. Humpback Rates. Cornwall ON 47,000 N Fixed Charges based on the number of plumbing fixtures present None Joliette QC 20,0001Y Fixed charge integrated into tax bill Constant rate per cubic metre (after 60,000 gallons) Courtenay BC 26,000 Y IMin rate up to 15m3 Increasing Block Rate Charlottetown PEI 36,000 Y Based on meter size. Constant rate per cubic metre Victoriaville QC 46,000N Fixed charge integrated into tax bill None Chatham ON 100,000Y Based on meter size. Declining Block Rate Georgetown ON 42,000 Y Based on meter size. Constant rate per cubic metre St. Thomas ON 39,000 Y Based on meter size. Constant rate per cubic metre Woodstock ON 41,0001Y Based on meter size. Humpback Rates. HEMSON 7� otl] H �I_w F1 m.„^., F1 H Mil - in O Alu ►� E O � O O O O 4� } O O O O � O ► N A 4) H 0 CL i D CL ma D N i D O i Ike V 0 m 0 O w I me 0 �,j Ll 4- Ln O U N U Q JA O Ln D Q) 4- LU - w Ll Ln D O 4- 3 O QL I. 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H O m E H W 4-0 H O V c9 .Q m V ci a-0 O 3 r-I O � O N O O O O O � N r-I 00 N i� ih ih ih ih O N N O O 00 O NM L.0 00 O I� O ^ Nen cn O �O O .�—I co jN 01 r-I N _ O O O O O O O _0 N � O C: 4-) O O .�—� 00 v r�-I o `6 ih ih ih ih i/� >, � 4-34-) .� C: ra V c I al L. �^ -O J--) al �c V1 c c L L W O J--1 C H 0 W ai V I -O w O a H 'j L S O i H +0.+ ++ H ai -W c -0 O E O ._. vhf D w L c i �' Q) O e V c +Q) '� a••+ •U 3 OA m ++ t a i •� > O O E O •c� ro� ` c� ++ O O GC O O -0 LV � R O CL 'cd H Q i �W }' m� L ra ++ cd r LL Q C c L� H H •� H Q% Q% - V -W -W - Q E E •O W c ra rt E r O i O •1 L. _0 O O `- i O C ++ O ++ ++ Z -, a OA O �' c� +_+ +_+ V i � o c •+�.+ ami i i N H 0 H e� V V rrl Q Q m a `� v q'n urh CD 0 C� 0 c C) 0 10 Ul 0 Lr� 0 Ul U vIll- Ull 0) Vtr^,.,rM Vl� SUIO?flflVq IBMEM plpij 0 F joi Te ul V t I � � � El FINANCE COMMITTEE REPORT Report Date October 18, 2019 Meeting Date October 23, 2019 Chairman Councillor Merrithew and Members of Finance Committee SUBJECT: New Solid Waste Model Business Case OPEN OR CLOSED SESSION This matter is to be discussed in open session of the Finance Committee. AUTHORIZATION Primary Author Commissioner/Dept. Head City Manager Michael Hugenholtz John Collin RECOMMENDATION It is recommended that Finance Committee approve the addition of the cart purchase to the 2020 General Fund Capital Budget and submit to Common Council for the November 4t" meeting for approval. EXECUTIVE SUMMARY Staff presented to Common Council an outline of the proposed new model of solid waste collection at the October 7t" meeting for receive and file. This report to Finance Committee is intended to present the business case in more detail and receive approval to add the required investment to the approved 2020 General Fund Capital Budget. PREVIOUS RESOLUTION October 7, 2019 — Common Council - It is recommended that Common Council receive and file this report. STRATEGIC ALIGNMENT The recommendations in this report align with Council's priorities to support investment in creating a Vibrant, Safe City, offering Valued Service Delivery, Growth and Prosperity and being Fiscally Responsible. 06%] -2 - REPORT Current Cost for Solid Waste Collection Our existing model for service delivery includes curbside pickup of both garbage and compost for the City's eligible households. This totals $3,779,398 proposed for 2020, of which $1,280,000 is budgeted for tipping fees at the Fundy Region Solid Waste facility. Approximately 85% of our household customers receive bi-weekly pickup, with the remaining 15% receiving weekly pickup. Weekly pickup was put in place a number of years ago for our more dense areas to reflect the challenges of storing waste and compost for a longer period of time. Material Handling Challenge Based on current collection practices City of Saint John solid waste employees typically lift approximately 5 tonnes of refuse on a daily basis. This is well in excess of the 3.6 tonnes/day that industry experts feel is safe without causing undue risk to the health and well-being of employees. This limitation of safe lifting not only puts our employees in jeopardy based on current amounts handled, but it leads to inefficiencies in scheduling and maximize the use of resources. Over the last five years employees in the Solid Waste service have lost 276 working days due to injury on duty. This represents over $70,000 in WorkSafe NB claim costs. The five year severity average for Transportation & Environment Services employees as a whole is 272. By comparison Solid Waste employees have experienced a severity of 1005, which is significantly higher. Our Safety Officer estimates a potential savings of over $10,000 on an annual basis if the claims for this work unit were to decrease down to the average for the rest of the department. There are multiple factors that influence our Workers Compensation rates however, so it is hard to predict this impact with any amount of certainty. This material handling challenge was the driving force behind recent efforts to implement a more automated system of waste collection. For the sake of comparison, staff undertook an analysis to look at the costs of alternate means of addressing this challenge. The most feasible of these options is to hire additional staff to collect waste overnight, thereby utilizing our existing equipment. The additional cost of this approach would be just under $400,000/yr. The Opportunity -3 - Immediately as staff began to explore the option of cart collection, it was recognized that there was an opportunity to achieve additional savings. By imposing a 'cap' on solid waste pickup to what can fit in the cart, and by adding in charges for additional bags the City can strongly incentivize recycling and other waste diversion. The resulting savings and additional revenue can allow the City to start to offer curbside recycling pickup. Our financial analysis on the program has been updated based on discussions with the Finance team which can be viewed in Appendix A (attached). At worst, it estimates that the change to a cart system of collection with curbside collection could be done at no extra cost to citizens. Staff suggest that the bag tag revenue be discounted as it is expected to decrease as more citizens divert more of their waste. Additional analysis are provided in Appendix B to demonstrate the implications of various assumptions on savings & revenue, including a bigger or smaller cart size, and more or less waste diversion. These amounts represent the annual net cost (i.e. tipping fee savings + bag tag revenue — amortized cost of carts & equip.). Note that there has not been any discounting of the revenue or tipping fee savings. Note that the entire business case could vanish if there were no charge for bag tags. The extra charge is the incentive to drive further waste diversion. Without that there is no revenue, less savings from reduced tipping fees, and inefficiencies in our collection service as operators will have to dump carts and throw bags for many stops. Pilot Program At this stage there remain too many assumptions with the proposed model. As such we are seeking approval to fund the pilot program only. Staff will gather data on such factors as cost, productivity, bag tag useage, changes to waste diversion etc... Upon the completion of the pilot program staff will present the data to Council and Committee for a decision on the larger roll-out of this program. Two replacement solid waste packers are expected to be delivered before the end of 2019. These trucks have been ordered with the helping hand technology to enable cart collection. The replacement of this equipment was funded by the Fleet Reserve. To facilitate the rest of the pilot program an investment in carts will be required. The estimated cost of the 1,000 carts and recycling totes is approximately $80,000 which is proposed to be funded out of the current Operating Budget surplus for Transportation & Environment Services. At the end of August, staff were projecting a net surplus of $105,000. SERVICE AND FINANCIAL OUTCOMES `to]I -4 - The City of Saint John is an outlier amongst municipalities our size by not having curbside recycling collection. Despite the City's current financial challenges, we have an opportunity to add curbside recycling pickup as part of the re -vamped solid waste collection model. The cost to citizens is manageable only if there are strong incentives for increased waste diversion. It is recommended that Finance Committee endorse the proposed changes to the 2020 General Fund Capital Budget to support the investment required to proceed with the pilot program. INPUT FROM OTHER SERVICE AREAS AND STAKEHOLDERS Input has been received from the Finance Department and the Human Resources Department . ATTACHMENTS Appendix A — Summary of Annual Costs, Savings and Revenues Appendix B — View of Cumulative Savings/Revenue for Various Diversion Rates and Cart Sizes `[oya -5 - Appendix A — Summary of Annual Cost, Savings & Revenues Annual Cost Initial Investment in Carts, Totes and Vehicle Attachments * $ 265,000.00 Replacement of Missing/Damaged Carts (2% per year) $ 22,000.00 Tipping Fee Savings from Increased Diversion $ 355,000.00 (30% contingency) $ (106,500.00) Revenue from Bag Tag Sales ** $ 445,000.00 (30% contingency) $ (133,500.00) Total: $ 273,000.00 Assumes financing full investment cost through borrowing (worst case) ** Anticipate that bag tag revenue will decrease rapidly as citizens divert more waste Appendix B — View of Annual Net Cost for Various Diversion Rates and Cart Sizes `WQ �ro r V O LL N 4 -J N -a > ca E U � O O Oi..�+-0w N U Lr 7a O 4-J m ca 0 0 C: O }' +j > LL p +-+ w O > U O +, O LO +,_+ cV C:O =3+j U O E U O(D U > C C: .0 N r U C6 � +-; ; Ln � Q N }' W W •— U ,� N cn Q U C6 cn N a-' c 0 Q C6 U u a--+ N — .� U E .� O c�i� N Q O i •O O> o c E U . 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Report Date October 11, 2019 Meeting Date October 23, 2019 Service Area Public Safety Services SUBJECT: CAER & Fire Prevention Relocation Project Pease Choose an item firo m the dropu oNN n menu. AUTHORIZATION Primary Author I Commissioner/Dept. Head Division Chief Dan LeBlanc I Fire Chief Kevin Clifford i sei t Repot Recommendation; if it exceeds 150 words I) ease add as ail attachment. RECOMMENDATION Given the projected 2019 operating budget surplus of $326,000 within the fire service It is recommended that the Finance Committee recommends to Common Council that Council: • Approves the transfer of $195,244 from the Fire Department's 2019 Operating Budget surplus to a Capital Budget reserve account for the purpose of advancing the Community Awareness Emergency Response (CAER) Level 1 initiative, and further support the associated relocation of Fire Prevention and Investigaiton division. EXECUTIVE SUMMARY The September 30th 2019 budget analysis projects that the Saint John Fire Department will be in a surplus position of at least $326,000. The majority of the surplus is attributed to salaries being covered through LTD, Maternity, and Workers Compensation provisions. The projection has been validated by the Finance Department for the City of Saint John. To this end, and in the light of the ongoing sustainability challenges; the fire service is looking for the Finance Committee's endorsement on the following initiative related to safety of the community and the employees who serve its citizens. • Community Awareness Emergency Response (CAER) & Fire Prevention Relocation Project - $195,244 Community Awareness Emergency Response (CAER) Fire Prevention Relocation Project The CAER model offers the framework for collaboration with industrial partners on building emergency planning, preparation and response competence. The `§F:3 collaboration begins with facility risk assessment, a process designed to fully understand the potential for emergency incidents at each of our community hazard sites. The objective on conducting the risk assessment is to develop emergency response plans or playbooks from which first responders and the industry can implement predetermined action plans to whatever crisis has occurred at the industrial site. The hazard profile of this community demands a much greater focus on preparedness and this CAER Level 1 project will ensure that our preparation capability enables our response competence to a level the community can trust and be proud. The goal of this particular project utilizes simulation technology to enable first responder and industry collaboration in a pressurized environment to test the effectiveness of emergency response plans as well as the competence of the emergency responder in making decisions under stress. It is proposed that the ideal location for CAER simulation theatre is the office space adjacent to the Emergency Operation Centre (EOC) in Fire Station 1 on Leinster Street; space currently occupied by the Fire Prevention and Investigation Division. Repurposing this work space provides mutlple opportunities (beyond the simulation theatre) for SJEMO; including breakout location for Command and General staff (Planning / Logistics ETC.) as well as the City Manager during actual EOC activations. To support the simulation theatre proposal the Fire Prevention and Investigation Division would need to be relocated to Fire Station 4 on Courtenay Avenue. The cost to accommodate the relocation of Fire Prevention Division is $195,244. This cost is based on both an Architect's estimate as well as actual bid results for the plumbing, electoral and mechanical work. PREVIOUS RESOLUTION The of City Saint John Work Plan received by Council February 20th 2017 - the Fire Department's immediate objective is to more fully engage key stakeholders, particularly industry and businesses, to introduce CAER, a community based initiative to enhance public safety through more effective emergency response planning and preparation. In April of 2017 Common Council resolved to authorize the Saint John Fire Department to approach the community's industrial stakeholders to determine their interest in becoming a Saint John Fire Department CAER Partner. REPORT CAER The City of Saint John has an industrial hazard risk profile unlike any other city in Atlantic Canada and in fact a greater industrial hazard risk profile than many Mel other larger urban Centre's across Canada. Accessibility to tidal waters and the natural proximity to the North American East Coast market provided much of the incentive for the industrial investment that represents much of our community's diverse hazard risk profile. The 1967 amalgamation of three separate urban planning Centres along with the unabridged urban encroachment near established industrial centres has helped create the hazard / risk lansdscape that exist within the Saint John Community. Further to the above, Saint John is home to Canada's largest oil refinery; Canada's only Liquefied Natural Gas (LNG) terminal; two international natural gas pipelines; integrated pulp, paper and tissue manufacturing facilities; two large-scale thermal generation plants; Canada's third most active marine port by tonnage, and two main rail lines hauling a broad assortment of cargos. The City fire service also provides support to the Point Lepreau Nuclear Power Generating Station. The hazard / risk profile is not only diverse but further complicated in that the hazard / risk facilities are integrated within the urban setting. This reality presents numerous challenges with respect to emergency planning, preparation and response competence at the strategic and tactical level. Our current emergency planning and preparation efforts (as it relates to the industrial hazard / risk profile) need to be advanced using modern process and technology such that a more strategic, methodical, and integrated approach to the emergency planning, preparation and response meets the expectations of our community. I he Executive Suniniary shouG d be limited to the 11IUM)OSE of the report and the IKEY HfVlUNGS. Recommendation and Executive Suniniary shouG d fit on the first page of report. STRATEGIC ALIGNMENT "Ensures that the delivery of efficient public safety services addresses the evolving needs of a growing community". "Creating opportunities to generate alternative revenue sources" through the potential enhancements of the suite of programs offered through the Saint John Fire Training Academy. SJ Fire is currently evaluating vendor proposals to deliver technologies to better facilitate CAER and to advance the revenue generation objectives of the fire training academy Relocation of Fire Prevention and Investigation Division The proposed relocation of the Fire Prevention Division is to the vacant ground level space at Fire Station 4 on Courtenay Avenue. Being located within a Fire Station helps accommodate the multiple functions facilitated by Fire Prevention. Besides Fire Code inspections, Fire Prevention also facilitates hundreds of public education sessions, as well as 54 fire investigation each year (on average). When conducting fire investigations, and similar to Fire Operations, Fire Prevention staff are exposed to carcinogens. In keeping with the Department `plzi7 Industrial Hygiene Initiative, Fire Prevention staff must employ the same or similar decontamination procedures as Fire Operations after leaving a Fire or emergency scene (e.g. bunker gear decontamination, change clothes, shower, etc.), services which are already available at a Fire Station. When not in use, the Fire Investigation vehicle must to be parked inside, to both secure and temperature protect tools and equipment. Again, space which is already available in Fire Station 4. For ease of deployment during peak public education seasons, the parking lot at Fire Station 4 can accommodate the Fire Safety House (Trailer). To understand the feasibility of relocating Fire Prevention, an architect's design was undertaken and renovation estimates obtained. The vacant space can accommodate Fire Prevention while providing a public facing/ customer service component of the Fire Prevention Division (that has not existed for decades); a small break room, washroom, and a meeting room (open to City use). The architect's estimate for the renovation work was $225,000 +/-. To reduce the cost of the renovations and based upon the priority of utilizing internal resources, staff proposed to facilitate the project management as well as to utilize the Carpenter Shop in so much as possible. To get a truer understanding of project cost, staff issued quotes for the remaining renovation work (plumbing, electrical and mechanical). Based up the architects estimate for the general renovation (to be facilitated by the Carpenter Shop) along with the acceptable low bids for the electrical, plumbing and mechanical work, the project estimate has been revised to $195,244. A project cost breakdown is as follows: Item Accepted Bid Arch. Estimate Electrical $28,525.10 $62,043.48 Mechanical $24,995.00 $25,043.38 Plumbing $27,170.00 $11,869.57 Sub -total $80,690.10 $98,956.43 Budget Budget Carpenter $68,475 $68,475 All other $42,690 $42,690 Sub -total $111,165.00 $111,165.00 Sub -total $191,855.10 $210,121.43 HST (only on bids) $12,103.52 $14,843.46 Sub -total $203,958.62 $224,964.89 Less HST Rebate 1 $3,388.98 1 $4,156.17 TOTAL ESTIMATE $195,244.08 $214,277.60 121 With the "All other" line covering any unforeseen contingency costs (i.e. noted presence of asbestos fire separation panels in sections of the Fire Station). SERVICE AND FINANCIAL OUTCOMES CAER & FIRE PREVENTION DIVISION RELOCATION PROJECT The Fire Department is projecting an operating budget surplus due to a number of factors. The projected surplus of $326,000 was validated as real by Finance. The opportunity to pursue the proposed CAER & Fire Prevention Division Relocation Project arose after the 2019 budget was submitted. Permission to proceed with the project is required as per paragraph 4.2 of the Operating Budget Policy which states that "Operating Budgets, at the Service Area level, cannot by reallocate without Council approval." Where the project will carry over to 2020 and operating budgets do not, permission to convert the operating fund to capital reserve is required. Paragraph 2(b) Capital Budget Policy dated July 9, 2018 gives a level of priority to projects that are "required to mitigate liability associated with health and safety, mitigate liability or to mitigate sudden asset failure" and paragraph 2(d) of that same section, provides discretionary transfer of operating funds to capital for new assets aimed to increase or enhance service levels. The business case for supporting this initiative is based on the record of recent and historical emergency incidents. This community does not have to rely on extreme probabilities as a motivation to host a better planning and preparation environment for emergency incidents; this community simply needs to look at recent history to understand the urgency in having our first responders properly prepared for the hazard/risk profile that exist within the Saint John landscape. As part of the evolution of CAER and in particular the future enhancement to the simulation theatre location, the fire service is currently in the process of renegotiating the long standing response agreement with NB Power (Pt LePreau Nuclear Generating Station). Council has been recently advised that the current value of the agreement is negligible and without an increase in value and an improved ability to properly expose our response personnel to the PLNGS risk, that the current response relationship / contract will cease in December of 2019. The Finance Committee and Common Council should be aware that staff hopes to bring forth a lease agreement on an enhancement to the simulation theatre, fully funded from the proceeds of an improved agreement with NB Power. Any further advancements on the CAER concept (CAER level 1-3) will be sought through third party support. `SOA As we fully develop our risk assessment competence as well as a process for building and testing emergency response plans; the opportunity for revenue generation through the city's internal expertise becomes very real. INPUT FROM OTHER SERVICE AREAS AND STAKEHOLDERS • Finance has reviewed the 2019 YTD Fire Department Operating Budget surplus and support the $195,244 request with respect to budget surplus; and that a Finance Committee endorsement is required to transfer the funds from 2019 operating budget surplus to a capital reserve account in order to proceed. • Permission to proceed with the project is required as per paragraph 4.2 of the Operating Budget Policy which states that "Operating Budgets, at the Service Area level, cannot by reallocate without Council approval." • Where the project will carry over to 2020, permission to convert the surplus operating budget funds to capital reserve account is required. Paragraph 2(b) Capital Budget Policy dated July 9, 2018 gives a level of priority to projects that are "required to mitigate liability associated with health and safety, mitigate liability or to mitigate sudden asset failure" and paragraph 2(d) of that same section, provides discretionary transfer of operating funds to capital reserve for new assets aimed to increase or enhance service levels. Fire Prevention and Investigation Division From an annual operating cost perspective, the impact of Fire Prevention's relocation to Fire Station 4 is estimated at $2,200 +/- per year (electricity, water, property taxes, etc.). Costs which will be absorbed within existing budgets and/or offset by other savings. It must be noted that whether Fire Prevention relocates to Fire Station 4 or not, approximately $40,000 must be spent to: • Structurally remediate sections of the exterior cider block wall which crumbled during the initial asbestos removal. It is the cider block wall which secures the exterior brick veneer to the building. • Fix gaps in the fire stopping between the vacant space and the apparatus bay, which was damaged, missing or removed during the asbestos removal process. • Install basic heat in the vacant space to negate pipes from freezing. In keeping with the corporate directive to utilize in-house services, the proposed renovation project will be managed by both Facility Management and Fire Service Staff. The Carpenter Shop will undertake the bulk of the renovation work, with the applicable electrical, mechanical and plumbing work addressed by contractors. `1P491 Quotes have already been issued and bids received. Both Materials Management and Facility Management have reviewed the quotes and support the selection of the low bids. ATTACHMENTS Attachment A- Floor Plan for Fire Prevention Relocation to No. 4 Fire Station Attachment B- Bid Results `fOzl ,*rE rTd FF EMRANCE II II ED -H ED SMjW,E L E%7ho"OE r7ll , )"%,, CO"'CflTIONFI� Al MAU � 51, 125 WT 111111. H WEEnm', CORPHYM FFT,E PEl�, �T'IEJJ "N ANCOW AIum CHEF', FFXT =1 LEGEN""': HOF, 'NAU TWES WTJINHMnl"[�S, FLav uiit+q EZEMEME= XN �A4LLE BID SUMMARY 2019-082301Q Building Renovations — Fire Station No. 4 - Electrical Closing on Friday, July 12th, 2019 DESCRIPTION Total Electrical Fused leading Edge Gardner New Wave Solutions Inc. Electric Inc. Electrical Inc. Electric Electric Building Renovations — Fire $ 28,525.10 $ 58,700.00 $ 59,869.65 $ 58,277.00 $ 46,300.00 Station No. 4 - Electrical Note: The above amounts are recorded as opened. The amounts have not been checked or verified and may contain errors. The City may waive minor non-compliance with mandatory requirements as set out in Section 120 of New Brunswick Regulation 2014-93 under the Procurement Act. `101 BID SUMMARY ��• Building Renovations — Fire Station No. 4 - Plumbing Closing on Friday, July 19`h, 2019 DESCRIPTION George Freeze D. E. Maritime Select Mechanical Plumbing and Plumbing and Inc. Heating Mechanical ltd. Building Renovations — Fire $ 43,850.00 $ 52,900.00 $ 27,170.00 Station No. 4 - Plumbing Note: The above amounts are recorded as opened. The amounts have not been checked or verified and may contain errors. The City may waive minor non-compliance with mandatory requirements as set out in Section 120 of New Brunswick Regulation 2014-93 under the Procurement Act. MAN BID SUMMARY 2019-085302Q Building Renovations — Fire Station No. 4 - Mechanical Closing on Friday, July 12th, 2019 DESCRIPTION Controls & Equipment Ltd. Building Renovations — Fire Station No. 4 - $ 24,995.00 Mechanical Note: The above amounts are recorded as opened. The amounts have not been checked or verified and may contain errors. The City may waive minor non-compliance with mandatory requirements as set out in Section 120 of New Brunswick Regulation 2014-93 under the Procurement Act. W-13 I I i H i O ca U J N cn a -J > U i .tUO m _ a, M Ln U ED O N M � L/) V N � a� m O C6 - O m Q 0 CL 0 N N U CL fV 0 .> 0 U .0 C O O `� 0 U =3 E �' o -• O U i O U V • - V M C6 CL Q -0 i N N - O fB H 0 +-+ U H +-+ U � U • N r � II C: aD (D > c: U 0 v Lo i N O i U +-+ 0m � z i Ln a3 c = i >= m o O a a✓ 0 Rt r O > bn N O O U 'CU C: O 00 •� C N ca � ca 4-' c L7 Ov cn O N `� 0 O 'C: }+ w . X O Q N N O U �, U m bn i Q '— -0�' 'v N O C: Ln LO Q a--+ � O .- � a✓ Lna� M (D o w (D Ln a--+ Q = cn " U— - U ca M i/i > i I I w r E O '� .— • O cr i Zi o +5 Zi — Zi C: 0 o C: C :E C: E E � _ C +, � +� O O O Q0'� U .0 U M Q0c~ v U }, C � = ca � ca � ca i C: C: ca N p i.i Oi.i co Q O Q Q O N C: m O N� LA 0 I r -I r -I FINANCE COMMITTEE REPORT Report Date October 11, 2019 Meeting Date October 23, 2019 Service Area Public Safety Services SUBJECT. Finance Committee Report - Industrial Hygiene - Firefighter Training Centre Initiative. docx AUTHORIZATION Primary Author Commissioner/Dept. Head Division Chief Dan LeBlanc Fire Chief Kevin Clifford Fire Manager Josh Hennessy RECOMMENDATION Given the projected 2019 operating budget surplus of $326,000 within the fire service It is recommended that the Finance Committee recommends to Common Council that Council: • Approves the transfer of $95,500 from the Fire Department's 2019 Operating Budget surplus to a Capital Budget reserve account for the purpose of supporting the Industrial Hygiene Firefighter Training Centre Initiative and • Support the City entering into an agreement with CanLease for the lease - to -own of a custom built Alantra Unit, on terms and conditions acceptable to the City Solicitor or his designate. EXECUTIVE SUMMARY The September 30th 2019 operating budget analysis projects that the Saint John John Fire Department will be in a surplus position of at least $326,000. The majority of the surplus is attributed to salaries being covered through LTD, Maternity, and Workers Compensation provisions. The projection has been validated by the finance department for the City of Saint John. To this end and in the light of the ongoing sustainability challenges the fire service is looking for the Finance Committee's endorsement on the following intiative related to safety of the employees who serve its citizens. • Industrial Hygiene: Firefighter Training Centre Project—$95,500 -2 - Industrial Hygiene — Firefighter Training Centre Pro iect With cancer being the number one killer of firefighters, The City of Saint John Fire Department implemented an industrial hygiene initiative to reduce the risk of exposures to its employees. Several of the projects were low cost and easily implemented (i.e. proper medical waste disposal); however some of the key projects are not easy or inexpensive. One of the outstanding hygiene initiatives is the implementation of a hygiene set-up at the fire department's training centre on Grandview Avenue. To accomplish this, an addition to the current Alantra trailer setup at the new training academy is required. More specifically, a custom built unit to accommodate a dirty room, showers, a clean briefing room and access to the existing Training Centre. Common Council is respectfully asked to support two components to the Industrial Hygiene — Firefighter Training Centre Initiative: ✓ That a portion($95,500) of the projected fire department operating budget surplus ($326,000) be directed to a capital reserve account to support: The design, site preparation, site servicing and consulting fees to accommodate the Alantra trailer units. ✓ That the City enter into an agreement with CanLease for the lease -to - own of a custom built Alantra Unit, on terms and conditions acceptable to the City Solicitor or his designate. Saint John Fire can secure a lease to own agreement that is more competive than borrowing along its own capital purchase policy. The monthly lease payments would be supported by those funds that currently exist within the fire departments training budget. Once in place, the additional trailer (see attached schmatics) will facilitate the proper work flow (from dirty to clean) to minimize employee exposure to potential carcinogens; similar to processes previously in place when the Training Centre was in Millidgeville. PREVIOUS RESOLUTION Common Council authorized the sale of the City's Firefighter Training Centre and Grounds (corner of University and Millidge Avenue) to Plazacorp for $750,000. (The business placed on the former fire training site now generates in excess of $100,000 in property tax annually) As a related resolution, Common Council authorized an agreement with Irving Oil Refining G.P. and Irving Oil Operations GP to accommodate the City's new Firefighter Training Centre at 690 Grandview Avenue. MMI -3 - REPORT In 2016 the US Centers for Disease Control and Prevention, and National Institute for Occupational Safety and Health undertook a study on what kills firefighters. Surprisingly, the number one killer of firefighters is not "on scene accidents", or heart attack, or suicide, but job related cancers. Over 73% of firefighter deaths are cancer related from exposures that cannot be eliminated but can be reduced through proper post -fire scene hygiene practices. In 2018, the City of Saint John Fire Department established an industrial hygiene committee. The primary goal of the Industrial Hygiene committee was to recommend ways to minimize the harm the workplace does to the employee. After an environmental scan of work place (hygiene) risks, the committee identified approximately 20 projects, ranging from easy to implement with high impacts, to hard to implement with low impacts. A few of the hygiene projects implemented to date are: • medical glove disposal (just cannot leave used gloves on the floor of the truck); • restricting bunker gear in facilities (no bunker gear allowed in office area / living quarters); • post emergency decontamination of all personal protective equipment (PPE); and • Enhanced bunker gear cleaning. One of the major outstanding initiatives is the implementation of an industrial hygiene set-up at the City's Firefighter Training Centre on Grandview Avenue. The Grandview Avenue Training Centre is not set up to facilitate the separation of potentially contaminated PPE from the classroom or office areas. The Training staff and firefighters who participate in live burn training, followed by class instruction, or debriefings are potentially being exposed to carcinogens. This feature was lost when the Fire Training Centre moved from Millidgeville to Grandview Avenue (i.e. firefighter decontamination and gear storage was facilitated through infrastructure at Fire Station 8). The Hygiene Committee, along with the Training Centre staff examined work flows and hygiene processes at the Grandview Avenue Training Centre with the objective of creating a facility design which provides better hygiene practices for the available space. To accomplish better hygiene practices, the committee sought a proposal from the provider of the original Training Centre classroom amd administration building. More specifically, a custom built Alantra (trailer) unit is recommended to accommodate a dirty PPE room, showers, a clean briefing room and access to the existing Training Centre. (See attachment 1) The acquisition of this trailor is `% -4 - proposed through a lease to own agreement with Alantra presented below while the design, site preparation and site servicing cost to accommodate the Alantra unit (trailers) is estimated at $95,500 (including HST, net of rebate) and is the focus of the operating surplus being transfer to a capital reserve account. With respect to the purchase of the Alantra trailer, the preferred option is to lease the unit on a 60/66 month term with full ownership at the end of the term. The lease to own arrangement can be provided by CanLease at 4.5% interest rate. The monthly payments will be $2,375 per month plus HST, which is reasonable to what the City would pay if borrowing the funds. In addition these lease payments will be made through the existing operating budget. As a result of the projected operating budget surplus staff respectfully request that the Finance Committee approve the transfer of the site preparation funds ($95,500) from 2019 Operating to a 2020 Capital reserve account in order to support the completion of the project and to accommodate a completion date in 2020. STRATEGIC ALIGNMENT This project is in line with corporate Health and Safety initiatives aimed at supporting safe work places as well as fiscal due diligence by fitting this opportunity into operating. SERVICE AND FINANCIAL OUTCOMES The Fire Department is projecting an operating budget surplus due to a number of factors. The projected surplus of $326,000 was validated as real by Finance. The proposed Industrial Hygiene initiative arose after the 2019 budget was submitted. Permission to proceed with the project is required as per paragraph 4.2 of the Operating Budget Policy which states that "Operating Budgets, at the Service Area level, cannot by reallocate without Council approval." Where the project will carry over to 2020 and operating budgets do not, permission to convert the operating fund to capital is required. Paragraph 2(b) Capital Budget Policy dated July 9, 2018 gives a level of priority to projects that are "required to mitigate liability associated with health and safety, mitigate liability or to mitigate sudden asset failure" and paragraph 2(d) of that same section, provides discretionary transfer of operating funds to capital for new assets aimed to increase or enhance service levels. Where the saving generated by the Industrial Hygiene Initiative lies well into the future in the form of less lost time, less disability and death benefit payouts; the business case supporting the initiative is difficult to translate into current dollars, M91 -5 - however todays fire services do pay for presumptive cancer and LTD premiums based on actual experience. This project helps reinstate the hygiene processes lost when the Training Centre relocated from University Avenue to Grandview Avenue (i.e. to facilitate the Jean Coutu Pharmacy development), and will compliment Saint John Fire Department objective to increase fire training income levels for 2021. Other than lease payments, the Fire Department will incur minimal additional costs assoiated with general maintenance and cleaning of the new units. The landowner will pay the re -occurring utility costs (power, water, and sewer) as well as property taxes, in line with what the landowner is already doing for the City at the Firefighter Training Centre. INPUT FROM OTHER SERVICE AREAS AND STAKEHOLDERS • Finance has reviewed the 2019 YTD Fire Department Operating Budget surplus and support the 95,500 request with respect to budget surplus; and that a Finance Committee endorsement is required to transfer the funds from 2019 Operating to Capital reserve in order to proceed. • Permission to proceed with the project is required as per paragraph 4.2 of the Operating Budget Policy which states that "Operating Budgets, at the Service Area level, cannot by reallocate without Council approval." • Where the project will carry over to 2020, permission to convert the surplus operating fund to capital reserver is required. Paragraph 2(b) Capital Budget Policy dated July 9, 2018 gives a level of priority to projects that are "required to mitigate liability associated with health and safety, mitigate liability or to mitigate sudden asset failure" and paragraph 2(d) of that same section, provides discretionary transfer of operating funds to capital reserve for new assets aimed to increase or enhance service levels. The owner of the land on which the Training Centre is situated is supportive of the project. ATTACHMENTS Attachment A- Floor Plan Attachment B- Alantra Quote Attachment C- Engineers Estimate `[E1I C CD 0 O O F -- Fl -1 D o m m V1 Fl -1 " VANITY Z z C0 o Q T X o = T 1 _ cn Fl -1 D n �mCD cn O = O O CD N ^, ia+ z m CD �' O CD C" I� .0 a cn F-- o - O �N CD O o Fl-1 z CD — D Cn D o G� C_ CD O -1 Fl �F O z ' cn c� D Z7 D 0 z cn D O C7 O C Z7 C CD W �Z7 O m -� 0 z G7 145 _ �a 9il�fel �o O 2 O W o m m m� " VANITY Z 0o O o Q T 3 C-) o T (D C � o n �mCD ---T 42. O O � v o A��9pFQ SpANH 30" VANITY o 9-) ��UFs � .0 a 00r m O cn o T F, N o Q0 W �Z7 O m -� 0 z G7 145 _ �a 9il�fel �o O o " VANITY Z .Z7 �m42)O - oP r n O 42. O v o A��9pFQ SpANH 30" VANITY o o� ��UFs W �Z7 O m -� 0 z G7 145 _ �a 9il�fel RMIMIMMIS 41x42 112 ITS IM O �o =n vq-F; F_4 �o m o " VANITY Z �m42)O - oP r n 42. Ep (5 v o A��9pFQ SpANH 30" VANITY o ��UFs RMIMIMMIS 41x42 112 ITS IM O �o =n vq-F; F_4 AkANT:RA PURCHASE QUOTE a rvice IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII Created Date 26/06/2019 Expiration Date 26/07/2019 Quote Number 00008310 Prepared By Kim Benson Phone (506) 433-9343 Email kim@alantraleasing.com Fax (506) 432-9076 Bill To Name City of Saint ,John Blocking & Labour (Included) Custom Built Unit Delivery Charge (Lump Sum Charge) (Included) Jackstands (Included) Set up & Site Finish for Complex (Included) Skirting ($/If) (Included) Steps Purchase (Included) QUOTE IS VALID FOR 30 DAYS. Contact Name Email Site Address Blocking & Labour (Included) Custom Built Unit Fuel Surcharge will apply. Jackstands (Included) Set up & Site Finish for Complex (Included) Skirting (Included) Steps Purchase (Included) Anthony Black anthony.black@saintjohn.ca 1.00 $0.00 40x24 Custom 1.00 $126,628.00 Complex 1.00 $0.00 1.00 $0.00 1.00 $0.00 1.00 $0.00 1.00 $0.00 IFUEIL. SURCHARGE MAY APPLY Pentall payments wiii riot be applied toward purchases. Deposit is required prior to construction. Payment is required prior or upon deVivery. Accepted methods of payment are certified cheque, barik draft or direct deposit. Lease to own option by others, CAC Customer to ensure that site is accessible, Vevey and properly prepared on solid gravel, as per supplied drawing. Deiays in excess of 1 hour as a result of additiionall biockiing due to riot Vevey sites or waiting for site access wiii be charged out at a rate of $130 per hour for truck and driver & $60.00 per hour for escort. Overtime wiii be charged at 1.5 x rate when appiicabie. Purchase quotation is subject to the terms & conditions outlined in our Purchase and Sales Agreement. IMot Incuuded (unless otherwuse noted). * Site access and site preparation • Ori -site eiectricall & piumbing connections between modules and to services * Connection to site services (power, internet, phone, water & sewer) • Ellectricall transformer • IMain data rack & Data cable connections between modules • Sprinkler system/fire extinguishers, 'Fre alarm system • Crane, man Vuft, scaffolding or fork Vift • Dumpster • Buiiidirig, eiectricall and/or plumbing permit or appiicatiior7 fee • Archiitecturall, eiectricall or mechaniicall engineer stamped drawings Security System Skirting, biockiing, ,jackstands, steps, decks, or wheel chair ramp Furniture and appliances * IMechaniicall, eiectricall, structurall and archiitecturall site inspection if required. Eavestrough 146 Buiiit to Allantra Leasing specifications (attached). CSA Certification, Structurall Engineer Stamp (Excluding Quebec) AkANT:RA PURCHASE QUOT E , QUOTE IS VAILVD FOR 30 DAYS. Subtotal $126,628.00 IFUEwIL SURCHARGE MAY APPLY Rentall payments wVVV riot be appVVed toward purchases. Deposit is required prior to construction. Payment is required prior or upon deVivery. Accepted methods of payment are certified cheque, barilk draft or direct deposit. Lease to own option by others, CMAC Customer to ensure that site is accessubVe, Vevey and properVy prepared on soVid graveV, as per suppVVed drawing. DeVays in excess of 1 hour as a result of addutCionall bVocking due to riot Vevey sites or waiting for site access wVVV be charged out at a rate of `.6130 per hour for truck and driver & $60.00 per hour for escort. Overtime wVVV be charged at 1.5 x rate when appVicabVe. Purchase quotation is subject to the terms iS" conditions outlined in our purchase and Sales Agreement. IMot Included (unless otherwIse note# * Site access and site preparation • Carr -site eVectrucall & pVumbing connections between modules and to services * Connection to site services (power, internet, phone, water & sewer) • F_Ilectrucall transformer • IMain data rack & Data cabVe connections between modules • Sprinkler system/fire extinguishers, 'Fre alarm system • Crane, man Vuft, scaffoVding or fork fift • Dumpster • I3uViding, eVectrucall and/or pVumbing permit or appVicatVor7 fee • ArchCitecturall, eVectrucall or mechaniicall engineer stamped drawings Security System Skirting, bVoclkCing, ,jackstands, steps, decks, or wheeV chair ramp Furniture and appVVances * IMechaniicall, eVectrucall, structurall and archCitecturall site inspection if required. F_avestrough 147 I3uiit to Allantra Leasing specifications (attached). CSA Certification, Structurall Engineer Stamp (F_xciuding Quebec) City of Saint John Fire Department 688 Grandview Avenue Saint John, NB ATTENTION: Mr. Anthony Black - Captain of Training Anthony, City of Saint John Fire Department Crandall File: 1900310-00-C March 15, 2019 Page 1 of 2 Letter Proposal Site Design Services for New Trailers CITY OF SAINT JOHN FIRE DEPARTMENT In 2013 Crandall Engineering Ltd. was engaged to provide engineering design services to support the construction of the shared Emergency Services Training Centre between Irving Oil and the City of Saint John, located at 668 Grandview Avenue. The Saint John Fire Department now wishes to add two (2) new trailers to this site and have them connected to the existing municipal services and power. This will require engineered drawings and a design brief to be submitted to the City of Saint John Engineering Department and Irving Oil for approval in order to proceed with this work. Crandall generally expects the scope of work to be as follows for this design: Site Investigation, Surveys, and Data Collection $2, 710.00+HST • Kick off Meeting with the Fire Department to review scope of work and key concerns, • Review of Existing Data and Drawings • Site Visit - Electrical • Topographic Survey and Intrusive Investigation • Preparation base plan drawings (preliminary site plan showing connection to services) Design Services $7,005.00+HST • Municipal Service Connections, Piping Design, and Drawings • Stormwater Management Design • Electrical Design and Drawings • Cost Estimates • Design brief for municipal services and storm water management to accompany design drawings for approval. Crandall Engineering lid., a riMsion of EngWbe Corp, 400, 10977 St. Cam ge F3 vd, 703-1;33 r rh)ce Wnflaaun St. 101 - 564 FbK"cs^»pest SL 97 Troop Ave, 39 Sapnaa Ave, Moncton, N,B, E1E 4 9 Saint uJohn, P7.L. 1.21. 2F33 i"uedericlon, NJB, E3#3 9M3 Da tmouth, N,S. W3,"3N5 2A7 P7abaant Sva„wl, NA, AIN 4P9 "t'a'il: (5069 857-1777 TeL (506) 693.5893 Irrel: (506) 451.4400 l,.el: (902) 468-6486 1r,>, (709) 576.8148 Fax: (06) 857-2753 Fax: (5U6) 693-3250 F'ax: (506) 85T2753 Fax: @WZ) 468 4919 Fax. (70 9) 576-3713 CRANDALLENGINEERING.CA Nit Vc.randall • Issue drawings for tender / construction. Construction Services • On site inspection for pipe work • Coordination with SJ Energy City of Saint John Fire Department Crandall File: 1900310-00-C March 15, 2019 Page 2 of 2 $2,175.00+HST The total proposal fees for the scope of work as defined above is $11,890.00+ HST. Exclusions • Legal Survey • Environmental Permitting • Tender period services • Construction management or inspection services • More than one (1) iteration of drawings for approval. We thank you for this opportunity, and should you have any questions, concerns or require any additional information, please do not hesitate to contact us. We would be pleased to set up a meeting to discuss the information stated herein if required. Yours very truly, CRANDALL ENGINEERING LTD. Mike Rogers, P. En . Team Leader £t Project Engineer Cc: Andrew Melanson, P.Eng. - Crandall Engineering Ltd. J:\2019\1900310 -00-C Site Design Trailers\Admin\Proposal\Letter Proposal March 15, 2019 - MJR.docx Crandall Engin srrnLtd, a division of fnglobe C ur m 400 -1077 3t, Ceor€„e E.3ivd. 703-'13:3 Prince ^ iWam St, W1-'1564 Flros4,re d: 5t97'"4"'rr,o o1 Ave, 39 Sagona Ave, Moncton, N.B. E1 E': 40'.1 .�n e Saint John, €3.k3. ER2B5 Ffeedeeir on, N.B, E38 9M3 Dartmouth, N.3. E�E313 2A7 f4RtrUnt 4�eark, N.L. AlN 4E�9 TeL (" 06) 8 57-2777 Tet: (506) 693.5893 P"eU (E06S 351 4400 FeL (902) 468-6486 Tel'o (709) 576.8148 Faxo (506) 857-:775.3 Fax. (506) 693-3250 Fax«'3E36) 857-2753 Fm (a02) 468,4919 Fax: (709) 576371:3 CRANDALLENCSINEERENCS,CA vc%.randall City of Saint John Fire Department 688 Grandview Avenue Saint John, NB ATTENTION: Mr. Anthony Black — Captain Anthony, City of Saint John Fire Department Crandall File: 1900310-00-C April 11, 2019 Page 1 of 3 Estimated Construction Costs Site Design Services for New Trailers CITY OF SAINT JOHN FIRE DEPARTMENT Crandall Engineering Ltd. submitted a proposal on March 16, 2019 to the City of Saint John Fire Dept to provide engineering design services for the connection of municipal water and sanitary sewer services as well as electrical power to their proposed new site trailers at 688 Grandview Avenue. The City of Saint John Fire Department hosted a project kick off meeting on site on Wednesday April 3, 2019 to discuss the anticipated scope of work, coordination, and potential costs. Crandall was tasked with the further review of the record information available on the as built drawings for the existing electrical and sewage pumping station in order to provide anticipated project construction costs and an updated scope of work based on our discussions that morning. Crandall has completed these tasks and has identified the following for the scope of work for the civil and electrical work as well as anticipated construction costs. The scope of work for connecting electrical power to these new trailers has been identified as follows: There are both existing single phase and three phase pole -top transformers adjacent to the Emergency Response Services Building. A contractor cash allowance has been carried to engage Saint John Energy's (SJE) resources. This allowance is to cover potential changes to the existing transformer necessary to provide power to the new office trailer. (Awaiting confirmation from client RE single/three phase panelboard being provided with the trailer). It will then be the responsibility of the electrical contractor to provide routing of secondary conductors from this transformer to the new mobile office trailer 200 A panelboard. The mobile office trailer comes complete with all convenience receptacles, lighting, air conditioning and heat so the scope is limited to providing the main incoming power feed. Crandall Engineeiing Ltd., a &Won of Englobe Corp. .� 400-1077 St, (Mor?e Btvd, 703-133 POnce Witham St. 101.564 Prospect St, 97 Troop Ave, 39 S€a on a Ave. Moncton, AN.N3. El 4C9 Saint John, NL8, E2t.21 5 Frec€e detron, N,E3. E"38 9M3 Dart€math, 6N.S, B38 ZA7 Mount PeaO, N.L. AlN^N 4P9 Tat: )506) 857.2777 T`eL )506) 693.5693 "6& )506) 451-4400 Tel; )902) 466.6486 TeL )709) 576-8148 Fox; (506) 857-2753 Fax)506) 593-32.50 Fax: (506) 857-2753 Fax: Q902) 468-4919 F°ax. (709) 576-37133 CRANDALLENNCa1NEER[NG.CA `N191 Vc ra i"i dirl I I City of Saint John Fire Department Crandall File: 1900310-00-C April 11, 2019 Page 2 of 3 In speaking with the client, there is no need for telephone/data service to this new trailer so, as such, no incoming telecommunication lines form part of the scope of work. Estimated Construction Costs are approximately $30,000.00 + HST (excluding engineering). The scope of work for the connection of sanitary sewer and municipal water services has been identified as follows: Crandall reviewed the information in the as built package to find that the existing sewage pumping station had been sized to meet the conditions discussed at the kick off meeting. It has capacity to handle the peak flows from the existing regular staff of four (4) plus a training/recruit class of twelve (12). This being the case we would recommend that a new underground sewer service line be run from the location of the centre of the new trailer area to connect into the existing sanitary sewer piping just before the connection to the existing pumping station. We would recommend that this piping be insulated where cover is less than 1.5 m (5 ft). This line can be installed behind the existing building where the existing drainage ditch is located. Our calculations show that the new water service can be connected from the existing 25mm service line, however the water main is only approximately 5 m further and therefore we are recommending a separate connection to the main line to ensure plenty of water volume for the 4 showers, 3 sinks and 3 toilets present in the new trailers. Estimated Construction Costs are approximately $31,000 + HST (excluding engineering). We thank you for this opportunity, and should you have any questions, concerns or require any additional information, please do not hesitate to contact us. We would be pleased to set up a meeting to discuss the information stated herein if required. Crap aH lngIneering Ltd,, a division of Englobe Corp, 400-1077 St. Catrs 7e Blvd, 7433-133 Prince WRUara SE.. 101 , 564 Prospect St, 97 Troop Ave, 39 Sagor a Ave, Moncton, N,B. E1E 40 Saint John, ht.B. ER, 2G5 Fredericton, N,B, E3B W3 Dartmouth, N.S. B3B 2A7 Mount Peart, NA- AIN V9 eU (506 857-7771 TeL (500) 693.5893 TPU (506) 451.4400 T& (902) 468-6486 jrL (709) 576,8148 Fm (506) 857-2753 Fax: 1506) 693,3250 `ax: (506) 857-2753 t=ax: (902) 468.4999 Fm ('109) 576-3713 CRAND Alt_ENGINEERENG.CA« 151 Vc; ra n d a I I Yours very truly, CRANDALL ENGINEERING LTD. Mike Rogers, P. g. Team Leader Et Project Engineer Cc: Eric Nicholson, P.Eng. - Crandall Engineering Ltd. City of Saint John Fire Department Crandall File: 1900310-00-C April 11, 2019 Page 3 of 3 J:\2019\1900310 -00-C Site Design Traiters\Admin\Letters\Cost estimate letter April 10, 2019 - MJR.docx Crandall Engineering Ltd., a division of Englobe Corp, 400-1077 St. George Env& '103-'133 Plrince Witham St. 101.564 ProspNft St, 97 Troop Ave. 39 Sagona Ave, Moncton, N,B. El E 4E9 Saint John, N.B, E:26..2B5 Frededuon, NX. E38 9M3 Dartrwuth, N.S. B3B 2987 Mount Peart, N .L. Al 14 09 TeL (506) 857-2777 1& (506) 693-5893 TeU (506) 451-4400 T(4r (902) 468 (A86 let: ('709) 576 8148 Fax(506) 857-2753 Fax: (506) 693-3250 Fax: (506) 857-2753 Fix: (902) 468-4919 Faxo (709) 576 3713 CRANDALLENGINEERING.CA `W