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2007-05-07_Supplemental Agenda Packet--Dossier de l'ordre du jour supplémentaire City of Saint John Common Council Meeting Tuesday and Wednesday, May 7/8,2007 Location: Common Council Chamber Supplemental Agenda 7.4 Proclamation National Day Against Homophobia and Transphobia Re: 9.2(a) Proposed Re-zoning By-law Amendment Various Properties Old North End Information Booklet on How Tax Dollars Spent in Saint John City of Saint John Seance du conseil communal Le mardi et Ie mercredi 7 et 8 mai, 2007 Emplacement: Salle du conseil communal L'ordre du jour supplementaire 7.4 Proclamation -Ie 17 mai 2007 Journee nationale de lutte contre I'homophobie et la transphobie dans The City of Saint John Alenea 9.2(a) Projet de modification de l'Arn3te de zonage visant Ie quartier Old North End Une perspective de Saint John - L'argent de vos taxes est une source de valeur pour la collectivite 1.~ The City of Saint John Norm McFarlane Mayor's Office Bureau du maire PROCLAMA TION WHEREAS: the Canadian Charter of Rights and Freedoms, the Canadian Human Rights Act and the New Brunswick Human Rights Act prohibit discrimination on the basis of sexual orientation; and WHEREAS: we are striving to make New Brunswick a society open to everyone regardless of sexual orientation, gender identity or gender expression; and WHEREAS: homophobia and transphobia remain present in society despite efforts to the contrary; and WHEREAS: there is a widespread general agreement opposing discrimination and more specifically homophobia and transphobia; and WHEREAS: the seventeenth day of May is the National Day Against Homophobia and Transphobia; and May 17th, 2007, shall be National and International Day Against Homophobia and Transphobia; and WHEREAS: WHEREAS: there is reason to endorse the efforts of Fondation emergence, PFLAG Canada-Saint John Chapter, Centenary Queen Square United Church, Port City Rainbow Pride, Fundy Region Safe Spaces, AIDS Saint John, and the UNBSJ Q-Collectiv€tn ho,lding th,is day; .- //~I/(.f /) NOW THEREFORE: I, Mayor Norm McFarlane,);. /1)' ,./ fL, If ~ of Saint John do hereby declare May 17th, 2007 as " National Day Against Homophobia and Transphobia" . In witness whereof I have set my hand and affixed the official seal the Mayor of the City of Saint John. ~- SAINT JOHN -- ) P.O. Box 1971 Saint john, NB Canada E2L 4L 1 i www.saintjohn.ca I CPo 1971 Saint john, N.-B. Can; " , ~......."" C1~ ~ (~ BY-LAW NUMBER C.P.110- ALA W TO AMEND THE ZONING BY-LAW OF THE CITY OF SAINT JOHN Be it enacted by The City of Saint John in Common Council convened, as follows: ARRETE NO c.P. 110- ARRETE MODlFIANT L' ARRETE SUR LE ZONAGE DE THE CITY OF SAINT JOHN Lors d'une reunion du conseil communal, The City of Saint John a decn~te ce qui suit: The Zoning By-law of The City of L'arrete sur Ie zonage de The City Saint John enacted on the nineteenth day of of Saint John, decrete Ie dix-neuf (19) December, A.D. 2005, is amended by: decembre 2005, est modi fie par : 1 Amending Schedule "A", the Zoning Map of The City of Saint John, by re-zoning various properties shown on the map below from "RM- I" Three Storey Multiple Residential and "RM-2" High Rise Multiple Residential to "RM-IF" Multiple Residential Infill (except those properties shown in black). - all as shown on the plan attached hereto and forming part of this by-law. IN WITNESS WHEREOF The City of Saint John has caused the Corporate Common Seal of the said City to be affixed to this by-law the * day of *, A.D. 2007 and signed by: 1 La modification de I'annexe ((A>>, Plan de zonage de The City of Saint John, permettant de modifier la designation pour diverses proprietes de montrees sur la carte ci-dessous de zone d'edifices it logements multiples de trois etages ((RM-i>> et zone de tours d'habitations it logements multiples ((RM-2>> it zone d'edification de logements multiples sur terrain intercalaire (( RM-IF>> (excepte les proprietes en noir). - toutes les modifications sont indiquees sur Ie plan ci-joint et font partie du present arrete. EN FOI DE QUOI, The City of Saint John a fait apposer son sceau communal sur Ie present arrete Ie 2007, avec les signatures suivantes : Mayor/Maire Common Clerk/Greffier communal First Reading Second Reading - Third Reading - Premiere lecture Deuxieme lecture Troisieme lecture .~; ...... - ..' ~>, .-. .". www.salntjohn.ca Aussi disponible en franc;:ais Cfrn,te1'tft This bocikJet was created for you the cltlli.:nS of Saint John to explan m.d. )'our property ta.x dolia~ s are building '/3Iu8 In our COfTiT'G'''lj 11 does not adar,;s;; ,',aler "ndNastewaier services (ll'"',C;;...O"-:g h~r::)G;..;' C;(-an-Upj.'iriicf, ,ir.= L;r-'ided bj us(~r chargEs Message from Mayor & Council Measures of success in 2006 Where the money comes from About property taxes ... Your city, your services What we do every day....... The progress we've made .... Looking ahead to 2007 Frequently asked questions. ... Vision 201 5 - Program of Excellence Contacting your Mayor & Councillors Community vision questions. 2 3 4 S (; 8 10 12 14 18 20 .....BMK BUILDING YOUR COMMUNITY f ~ Saint John is a city - and a region - on the move! We are fast becoming recognized as a community of choice in Atlantic Canada, a region where you can live life on your terms in a safe, social minded, and inclusive community. The spirit of community is built by its people - families, neighbours helping neighbours, volunteers, businesses, community leaders, schools, and hospitals. The City of Saint John is called upon to playa leadership role in balancing the needs of all of these various groups and individuals in designing and _ delivering its services. We're working {]? h.,d 10 '"sure Ihal yo", I"" doll." are '. ~ making our community an exciting and dynamic place to live. The annual budget process in Saint John is our road map for the services we provide and the work we do over the year. In 2007, we'll enhance a number of our services to meet our citizens' needs. We will add new police personnel, and increase our focus on by-law enforcement. Our capital works budget - our highest ever level of investment - is also designed to address the needs of our community. In 2007 we're launching a number of exciting projects - a new police facility and the next phase of Harbour Passage along Water Street, including the redevelopment of park areas at both ends of the street. We've also heard our citizens' requests for a stable tax rate, and we are pleased to say that we have delivered this. A bright economic outlook and new construction have resulted in increased property value in Saint John. This opportunity has provided us with an improved budget, ensuring a stable tax rate that will not mean a reduction in services. We're providing this booklet to give the citizens of Saint John more information about the services we provide, and a preliminary blueprint for our future direction. We hope you find the information relevant and useful. .,.~ ~::P"':=~E~-~ I M ~ MeaMifM oj uu:.ceu ire- 2006 SAINT JOHN RANKED TOP CITY IN NEW BRUNSWICK TO DO BUSINESS We also ranked sixth best city in Canada for places to do business (Canadian Business Magazine, September 2006). STRONG ECONOMIC GROWTH Saint John's economic growth was estimated to be 1.8% (Conference Board of Canada's Metropolitan Outlook, September 2006). RECORD LOW UNEMPLOYMENT RATE Our unemployment rate is 4.3% - the lowest in New Brunswick and below both the provincial (8.5%) and national (6.1 %) averages (Statistics Canada). HOUSING STARTS AND NEW HOME PRICES UP New home prices are up by 8.6% over 2005 figures, and housing starts are up by 1 2.8% over 2005 figures (CHMC Housing Outlook, February 2007). SUNWING VACATIONS' DIRECT FLIGHTS Sunwing Vacations now offers direct flights from Saint John to Cancun, and the Mayan Riviera, in Mexico; and Punta Cana, in the Dominican Republic. WESTJET DIRECT TO TORONTO POSSIBLE MAJOR REFINERY Irving Oil announces the possibility of building a second refinery, a potential investment of approximately $5-7 billion in our community. This would be the first major refinery built in North America in a quarter century, and the largest private-sector investment ever in Atlantic Canada. The new facility would employ 5,000 people during the construction phase, and then about 1,000 permanent full-time positions. WestJet will now fly direct seasonal service from Saint John to Toronto beginning in May 2007. RETAIL SECTOR GROWTH Over 750,000 sq. ft. of new retail space is under construction or has been built in the past 24 months. In the past six years, over 1 .3 million sq. ft. of new space has been built. SAINT JOHN NAMED ENERGY HUB We are well on our way to becoming the energy hub of the Eastern Seaboard with announcements of $3 billion in capital investments between now and the end of 2009. These include the $1.4 billion Point Lepreau refurbishment, $750 million Canaport LNG construction, Emera Brunswick's proposed $350 million pipeline construction, and more. EVERY YEAR THE CITY CAREFUUY DETERMINES where money must be spent to best address the various service needs of our community - and identifies where the money will come from. Saint John must follow guidelines set by provincial legislation when it raises money to pay for the services we provide. Our principal source of revenue is property tax. I There are downsides to using property tax as our primary source of revenue. ~ Property values are not always closely linked with economic activity. Put simply, even when our local economy is improving, it may take several years before property values reflect this improvement. ~ Sometimes the value of an individual's property does not relate to his or her ability to pay property taxes. Some seniors, for example, may live in a family home thats value has increased over the years, while the senior remains on a fixed income. 75.20/0 OF REVENUES COME FROM PROPERTY TAXES 17. 1 O~ OF REVENUES COME FROM PROVINCIAL . 0 OPERATING GRANTS 7. 70/0 OF REVENUES COME FROM USER FEES, PERMIT CHARGES, AND OTHER MISCELLANEOUS SOURCES Not all property taxes paid come to the City. The City receives only the municipal tax portion of your annual property tax bill. Actual property tax rates vary based on the type of property you own. TAXES ON A TYPICAL HOME: The owner of a single family detached home that has an assessed value of $150,000 would pay $2,722.50 per year in property taxes. Of that amount $2,692.50 is collected to help pay for City services. City of Saint John Property Tax Rates OWNER OCCUPIED NON-OWNER RESIDENTIAL OCCUPIED RESIDENTIAL COMMERCIAL PROVINCIAL TAX $1.50 $1.50 $2.25 PROVINCIAL TAX CREDIT (1.50) 0 MUNICIPAL TAX 1.795 1.795 ASSESSMENT CHARGE Typical Property Tax for Single Detached Houses in Canadian Cities 2006 Hamilton Ottawa Toronto London Montreal Saskatoon Regina Grand Prairie Fredericton Winnipeg SAINT JOHN Edmonton Lethbridge Halifax Red Deer Calgary Medicine Hat I $0 1 ::~~:~'~ ~ I '~,!' I I I ! I I I I I $500 $24~3 $2804 $2801 $2663 ,:'::e::7:, _ -..-<:;:~il;'l'''I:':''\--' Property taxes are levied on the "assessed" value of a property - its estimated value if sold. The assessment function is administered provincially through Service New Brunswick. Everyone's tax bill is different depending on the assessed value of their property. Based on the City of Edmonton's annual property tax survey, taxes on a typical home in Saint John are low compared to many major Canadian cities. .:~m%?f7,,:'f-ro/.7>-';" l~~;^'f"" J I JIIH~'(' [~-.::: .~~:~:W/ 1.i:UL;:;:: .' ,.'/IIJ!i~!(":-/" ! $1000 $1575 I $1500 i $2000 i $2500 "'-)'1;7' .,?';"'-' . ~_.__..._.- Source: City of Edmonton's Annual Property Tax Survey $3178 I $3052 $2999 I $3000 I I $3500 t J ~ The City provides over 40 different services to the community. From police and fire protection to arts and culture initiatives, we provide services that keep the people of Saint John safe, keep our city clean, keep our recreation facilities accessible, and keep our cultural life vital and interesting. Whether you're aware of it or not, you're touched by City services every day - at home, at work, and at play. FACTS ABOUT OUR SERVICES: ~ The City maintains over 1 ,100 lane ~ The City collects approximately 13,000 kilo metres of roadways, 250 kilometres of tannes of household garbage annually as sidewalks, and 60 signalized intersections. well as 3,600 tonnes of compost materials. ~ On average, City police respond to an ~ The City operates six community centres, estimated 1 00,000 law enforcement and three directly and three through partnerships. emergency calls a year. ~ In 2006 the City issued approximately ~ The City plants and maintains between 1,200 building permits. 45,000 and 50,000 flowers each year in , ~ 'l. flowerbeds throughout the city. Each year, the City's Public Safety Communications Centre processes ~ The City maintains 60 sport fields approximately 35,500 9-1-1 calls, which and provides programming at 39 of represent about 24% of the total number these locations. of 9-1-1 calls in New Brunswick. ~ The City operates four civic arenas from ~ On average, the fire department responds 8 a.m. to 1 a.m., seven days a week from to 5,500 calls each year for assistance October to April. One arena is also open on emergency medical services, fire during the summer months. suppression at structural and grass fires, hazardous material containment/support, and vehicle accidents. , I , If- "~ '~i:.l L;~ .'1 ..,..>~" \ A: 'i~' ~:~~tl~" ~--~ I"-~ .,~ " t"i -J " t' ~, -~; .. PUBLIC SAFETY Portion of Tax Sill - 39.1 % Monthly Cost' - $87.73 We're working to ensure Saint John is a safe place to live, work, and play. We focus on prevention and response to emergencies, and address public safety through fire, police, building inspection, emergency preparedness, street lighting, and animal control services. Police - $40.32Jmonth Fire - $38.03/month .. INFRASTRUCTURE Portion of Tax Sill - 13.6% Monthly Cost' - $30.52 i Our growing community requires infrastructure to support the delivery of services to meet the needs of our community. From roads and storm drains, to environmental protection and public facilities, we strive to ensure that we are investing in infrastructure to optimize the life of our assets and minimize operating costs. , -II"'~ ,', ....,,",:,:,0I,-f_""!~.,,'., :. :"JLt..' .. COMMUNITY LIFE AND SOCIAL DEVElOPMENT Portion ofTax Bill- 7.2% Monthly Cost' - $16. 16 Saint John is a liveable, vibrant community thanks to the money we invest in community and social development. We know that leading healthy active lifestyles, meeting basic human needs, and celebrating our diverse culture and heritage are important to the citizens of Saint John. We work to ensure that the services we offer help to create a sense of pride and belonging within the community, by providing recreational opportunities and investing in park and city landscape maintenance, affordable housing, arts and culture initiatives, and heritage preservation. .. ECONOMIC DEVElOPMENT Portion of Tax Bill - 5.0% Monthly Cost' - $11.22 We're investing to build a strong, dynamic economy that contributes to a more prosperous city for everyone, in terms of job opportunities, regional sustainability, and an increase and a diversification of the city's tax base. The city market, waterfront development, harbour station, tourism, and Enterprise Saint John are all worthy investments in our strengthened economy. 'Monthly costs shown are based on a single-family dwelling unit assessed at $150,000. ~ COMMUNITY SUSTAINABILlTV Portion of Tax Bill - 4.0% Monthly Cost" - $8.98 We need to ensure that the way we live today does not have a negative impact on our children's future. We work to balance the need for growth with the need to protect the natural environment: ensuring the community has the ability to thrive for future generations. This balance is achieved through the development of community and land use planning policies, development review and approvals, and a focus on environmental protection and solid waste management. GOVERNANCE AND ADMINISTRATION ~ Portion of Tax Bill- 9.2% Monthly Cost' - $20.64 A responsible organization must ensure that its governance structure is strategic and its administration is effective. We're working towards a unified vision for the community through our Vision 2015 process, and striving to be an "employer of choice" for Saint John. Governance and administration includes the Office of Mayor and Council, City Manager, finance, human resources, information technology, asset management (i.e. operating and maintaining equipment), and other general administration requirements. ~ TRANSPORTATION AND MOBILITY Portion of Tax Bill - 17.1 % Monthly Cost' - $38.37 We are responsible for a transportation system that provides safe, accessible, and efficient movement of people, goods, and services through the city. Our transit service strive to get you where you need to go in an environmentally responsible manner. We also provide maintenance for municipal streets and sidewalks (including snow control and street cleaning), storm water management, traffic control, and parking services. ~ Transit - $7.941month .. Snow Control - $9.89/month ~ PENSION PLAN FUNDING Portion of Tax Bill - 4.8% Monthly Cost' - $10. 77 We are making special payments required to meet the City's statutory obligation to fund the City of Saint John Employee Pension Plan. "Monthly costs shown are based on a single-family dwelling unit assessed WHAT IT MEANS We've given you an overview of our services...but what does it all mean? Here are just a few of the things we've done to improve Saint John over the last year. WHAT WE'VE DONE Completing the closure of the Howes Lake landfill site. Minimizes the risk of environmental damage to surrounding land and watercourses. Completed reconstruction of McAllister Drive from Rothesay Avenue to Majors Brook Drive. .................................................................. ..............-....................................... .......................................................... ............................ Improves traffic flows in a heavy retail area and reduces risk of flooding. Initiated construction of new road between Westmorland Road and Rothesay Avenue through partnership with Horizon Management. Reduces traffic and creates better access to an extensive new retail development. Constructed a secondary access road for the Red Head area through private sector partner, Irving Oil. ..........................................................................................................-................................................................................................................ . Ensures more secure access to the Red Head area and to roads that are not prone to flooding. Introduced automatic external defibrillators on all fire department response units through partnership with Atlantic Health Sciences Corporation. Recognizes our community as having one of the highest "cardiac save" rates for heart attack victims in the Nation. Increased the number of City services available in both official languages. ,..............................................".........................................................................._...............h............................................................................. .................. .... J '1 Worked with the Province in establishing new legislation related to minimum property standards and unsightly premises. Improves service access for French language residents and increases the ability to attract more people to our community. Gives us a greater ability to improve safety and living conditions, and to enhance our city's appearance. Introduced online access to Council Agenda, supporting reports, and a range of City documents. ..............................................................................._.............................................n........................................ .......................................................... Provides citizens with easy access to documents, so they know what is going on in their city. Introduced new training program for our outside workforce in partnership with CUPELocaI18 and NBCC. Increases our ability to deliver high quality services _ Our workers are well-trained and knowledgeable in industry "best practices". Installed new lighting system at Memorial Park's baseball and softball complex. ......................................................................................................................-..-................................................................................................................................... Saves money and conserves energy - over $400,000 in savings over the 25-year contract. Opened the Rockwood Park 'Bark Park', the larg~' off-leash park in New Brunswick. " ..............................................................--....:..--...........................................~_....-......_.................................................................................................................... Helps promote ilctive, healthy living and improved quality of life for our residents. WHAT WE'VE DONE WHAT IT MEANS Added 18 computers to 3 district Community Centres. Helps to improve the skills of our residents _ youth and adults have access to homework assistance and the Intemet. Completed Our third inclusive playground. Allows Saint John to now have the most inclusive playgrounds in the Maritimes - more places for all children, regardless of ability, to play and to learn. Created a Winter Lights Program, which has won a Five Star award in Ottawa. Entices tourists to visit Our community in non- traditional visitor seasons, and helps build community pride. Partnered with youth at three North End schools to plant over 30,000 marigolds in under one hour - Marigolds on Main Street. Enhances our city's natural environment and helps instill pride in our youth. Continued the Saturday Breakfast Club at North End & Somerset Community Centres. Helps improve the quality of life for our youth by giving them a healthy meal to start the weekend. Expanded the Summer Playground Program (14 sites). Gives youth access to an actiVity-based program to keep them physically and mentally active. Renovated city arenas to include new disabled washrooms, roofs, lighting, heating, electrical, and new condensers. Helps protect the significant investment in Our arenas, and extends their useful life for another 15 years. Rejuvenated Junior Tennis program, 165 youth were instructed at 3 locations. Creates an opportunity for Our youth to develop new skills, and promotes an active and healthy lifestyle. Partnered with neighbourhood community aSsociations in North End and Crescent Valley. Increases recreation OPPOrtunities, educational programs, health and fitness awareness, and environmental respect through youth Victoria Street Tree Warden program. Constructed the Somerset Community Centre Climbing Wall. Teaches area youth respect, trust, commitment and the importance of physical fitness. -~- --- ~ i i I I I I J I I , I I I I ~ KEY PRIORITIES .. The City will embark on a project to construct a new police and justice facility in the uptown area. The project will include significant public space and a new parking facility. .. The City will promote increased retail development on the West Side. The City will construct a new transit facility and an operations depot for the West Side. .. The City will begin extensive road repairsl upgrades throughout the city including a portion of Champlain Drive, Hillcrest Road, Latimer Lake Road, McLaren Boulevard, Mountain Road, and Red Head Road. I -1 .. The City will upgrade a number of recreational facilities including Allison Grounds, tennis courts at Shamrock Park, ice boards and safety glass replacement at Stu Hurley Arena, and parking lot reconstruction at Gorman Arena. , .. The City will initiate community consultation to develop a long-term vision for the city and specific goals that will help drive achievement of this vision. .. The City, through Saint John Transit, will provide a new commuter transit service, providing service to outlying communities and the purchase of new low rider transit buses. .. The City will continue to focus on community policing by expanding into Lower West Side and adding new police positions to target crime reduction. .. The City will construct the next phase of Harbour Passage along Water Street including the redevelopment of park areas at both ends of the street. .. The City will increase its focus on by-law enforcement in areas such as minimum property standards, noise, and unsightly premises through the addition of a new By-law Enforcement Officer. 1. HOW DOES THE CITY DECIDE WHICH STREETS GET PLOWED OR SALTED FIRST? The City uses a "Snow and Ice Control Plan" and plows streets by priority. . Priority I - major arterials, hospital routes, and major bus routes . Priority II - collectors, minor bus routes . Priority III . subdivision streets . Priority IV - lower traffic roads While the City works to ensure all roads are plowed in a timely manner, when your road is plowed depends on equipment, traffic visibility, weather, and whether there are vehicles parked on the street. 2. WHY ARE SOME SIDEWALKS PLOWED AND OTHERS NOT? Unfortunately, due to budget restrictions not all sidewalks are plowed. Approximately 60% of the city's sidewalks are plowed. High priority sidewalks are those in the downtown area, around schools and churches, and on other heavily used pedestrian routes. Sidewalks receive winter snow control services by two distinct methods: . In urbanized and more densely populated areas, priority areas are both plowed and sanded or salted. . In less populated areas, with sidewalks along collector and arterial streets, plow service may be provided on the sidewalk by using the street plow unit equipped with a wing plow. The street is initially plowed and widened with the street plow and, as a final pass, the snow is pushed back further off the sidewalk using the wing plow. .' .r I 3. HOW DOES THE CITY DECIDE WHICH POTHOLES (OR OTHER ROAD REPAIRS) GET DONE FIRST? Patching a pothole is a very labour intensive task that requires the proper materials and preparation if the repair is to withstand the constant impact of traffic. Priorities are set in much the same fashion as those set for winter plowing, though risk to the public is also a factor. In some locations there may be potholes too numerous to repair - in these situations those posing a safety risk are patched and the location is referred for more extensive repairs. 4. THE TREE IN FRONT OF MY HOUSE NEEDS TRIMMING OR PRUNING. WHEN WILL THIS BE DONE? Once a request has been made, an inspector will investigate the request and contact the arborist foreman if work is required. If it is an emergency, the work will be done as soon as possible. If not, it may be left until the regular pruning program in the fall and winter. S. I'D LIKE A CITY TREE PLANTED IN FRONT OF MY HOUSE WHAT DO I DO? Tree planting depends on grants and availability. Areas of the city without trees take priority for tree planting. However, if you'd like to have a tree planted in front of your house, you may buy a tree and the City will plant it on the right-of-way in front of your house. These trees must meet specific standards and the tree will become the property of the City. 6. HOW DO I KNOW IF THE SPORTS FIELDS ARE OPENED OR CLOSED? A message is recorded at (506) 652-PLAY that will inform you whether the fields are opened or closed. Field conditions are updated daily at 3 p.m. 7. I WOULD LIKE SOME INFORMATION ON SPORTS LEAGUES IN THE CITY OF SAINT JOHN. WHERE CAN I FIND THIS INFORMATION? A list of contact names and numbers can be found in the Leisure Opportunities Guide or on the City of Saint John's website - www.saintjohn.ca 8. WHY DO I NEED A BUILDING PERMIT? Building permits are required to ensure buildings are safe to occupy, and to protect the significant investment made in property construction and improvement. Permits ensure that all construction and renovations meet National Building Code standards and conform to all City of Saint John by-laws as well as the Province of New Brunswick Community Planning Act. 9. WHAT SERVICE DO I RECEIVE FOR THE BUILDING PERMIT FEE? Applications for building permits are reviewed to ensure: . The property is zoned properly for the proposed use. . Construction plans meet the standards of the National Building Code of Canada. . Construction plans conform to various City of Saint John by-laws (i.e., Saint John Building By-law, Minimum Property Standards By- law, Heritage By-law, and Flood Risk Area By-law). I . Inspections are conducted to ensure the structure is built to the standards of the National Building Code of Canada. 10. WHAT DAY OF THE WEEK IS MY GARBAGE/COMPOST COLLECTED? Garbage and compost are collected Monday to Friday on alternating weeks, except for the Southern Peninsula where garbage is also collected on the compost week. This service is being reviewed to determine ways to collect garbage and compost on the same pickup day throughout the City. If you are unsure of the garbage or compost week, you can check our calendar at http://www.saintjohn.calservices_garbage.cfm or contact our Customer Service staff at (506) 658-4455. 11. DO WE HAVE A SPRING CLEAN-UP WEEK? No. A spring clean-up week places an excessive amount of pressure on the City's resources and takes staff away from other priorities that need to be addressed. In 2006 the City of Saint John introduced two free services available throughout the year to address the need for disposing of bulky household items: . Special Pick-up for Household Items - Current residential customers are entitled to receive two (2) special pick-ups per year for up to three (3) items per pick-up. This is intended for such items as beds, televisions, and furniture. . White Goods Drop Off - Current residential customers are entitled to leave their retired appliances at designated locations on two weekends in May and October of each year. There is an annual limit of five (5) large appliances per residential property. 80th of these services require prior registration and scheduling by calling (506) 658-4455. 1IJ""""" ~:.'....:iiIiIiii.... "",. ':.,d, ",~ H . '1 ' '"x !,.d , "j ~ f ' In February 2005, Saint John Common Council embarked on a planning and visioning process. Vision 2015 - Program of Excellence is the result of that process. WHAT IS VISION 2015? Vision 2015 is the start of a multi-year transformation for the City of Saint John. It's the start of a process that will bring the City into the future by creating and enhancing services to meet the needs of the people and businesses of Saint John. From garbage collection to urban planning, from public transit to economic development, we have a role to play in the lives of our citizens and our businesses every day. And, quite simply, the City of Saint John wants these services to be effective and efficient. We want to ensure that we are investing wisely in improving our services, while being accountable to our citizens. We want the people who work for the City to understand what is expected from them in their jobs and how their work has a positive impact on the people living in Saint John. Vision 2015 gives us the opportunity to look at City services, and ensure that all services help Saint John live out its vision. To be successful, the changes that we are making must be made in consultation with the citizens of Saint John. The first step in this on-going consultation process has been the formation of a Citizens Advisory Group to oversee the development of a community wide long-term vision. We will be consulting with groups and individuals who have a vested interest in discussing the future of Saint John and asking them for input on what Saint John should strive to look like in the future. The long-term vision will strive to balance the needs of the community, and goals will be set to guide achievement of the vision. The City is committed to ensuring that its governance function supports the achievement of this long-term vision and that City services are focused on supporting these efforts. Most importantly, however, we'll work towards our goals as a community, to ensure that all of our services help us reach our fullest potential. I WHAT'S TO COME? COMMUNITY VISION We're looking for input from our residents to develop a long-term vision for our community and identify goals to guide the achievement of the vision. GOVERNANCE REVIEW We're looking at a new committee form of governance for council that will be supportive of the long-term community vision. CORPORATE STRATEGIC PLAN DEVELOPMENT We'll develop a strategic plan to support achievement of the vision for the City of Saint John. ACCESS SAINT JOHN We're exploring the introduction of one phone number to call for all your City services, whether it's garbage pick-up or City transit. SERVICE DELIVERY IMPROVEMENT We'll look for ways to improve the services we're offering you. SERVICE LEVEL STANDARDS DEVELOPMENT we want to make sure the public has input into the standards set for service delivery. Through public consultation we'll strive to better understand what the public's expectations are for service delivery. t. I ; -....... J MAYOR NORM MCFARLANE 1 5 Market Square P.O. Box 1971 Saint John, NB E2L 4L 1 Res.: (506) 635-0385 Norm. mcfarlane@saintjohn.ca COUNCILLOR IVAN COURT 2 Valentine Boulevard Saint John, NB E2M 5G9 Res.: (506) 672-0872 Ivan.court@saintjohn.ca DEPUTY MAYOR MICHELLE HOOTON 122 Carmarthen Street Saint John, NB E2L 2N8 Cell: (506) 645-1674 Michelle .hooton@saintjohn.ca COUNCILLOR BILL FARREN 873 Edgehill Row Saint John, NB E2M 4G7 Res.: (506) 674-8102 Bill. farren@saintjohn.ca COUNCILLOR JAY-YOUNG CHANG 278 Waterloo Street Saint John, NB E2L 3T5 Res.: (506) 657-9987 Jay.chang@saintjohn.ca COUNCILLOR JOHN FERGUSON 33 Vista Ridge Crescent Saint John, NB E2J 4K4 Res.: (506) 674-1237 John .ferguson@saintjohn.ca COUNCILLOR PETER MCGUIRE COUNCILLOR STEPHEN CHASE 30 Anglin Drive Saint John, NB E2K 3P9 Res.: (506) 652-2966 Stephen .chase@saintjohn.ca 88 Dexter Drive Saint John, NB E2M 5K2 Res.: (506) 674-1151 Peter. mcgu ire@saintjohn.ca , I COUNCILLOR GLEN TAIT 1 9 Skyline Drive Saint John, NB E2M 4K2 Res.: (506) 696-6250 Glen.tait@saintjohn.ca COUNCILLOR CHRISTOPHER TITUS 300 Balmoral Crescent Saint John, NB E2M 4V3 Res.: (506) 672-6261 Christopher. titus@saintjohn.ca COUNCILLOR CARL WHITE 23 Cedarwood Drive Saint John, NB E2K 4T4 Res.: (506) 658-0701 Carl. white@saintjohn.ca r'--' ~. . i 'c,:;"~~ I ~~.].,~ I \ '-.Jl - '-':. GENERAL CONTACTS ,. GENERAL INQUIRIES . (506) 649-6000 ., POLICE AND FIRE Emergency 911 Non-Emergency (24 Hour) Public Safety Communications Centre (506) 648-3333 pscc@saintjohn.ca ..... \ , , SAINT JOHN POLICE - -=- - Administration: (506) 648-3200 police@saintjohn.ca COMMUNITY POLICING OFFICES Coordinator: (506) 632-6139 East: (506) 674-4157 North: (506) 649-6077 South: (506) 648-3250 West: (506) 674-4160 ~~~n~s~:~~~~~i~~ ...... Weekdays from 8:30 a.m. to 4:30 p.m. Tel: (506) 658-2910 fire@saintjohn.ca '._ ---,,:,~.~,:c~.~.>~~1t"< .IIU -,'~"- '.I :'~ ....~ ~: ~-~-~ SAINT JOHN TRANSIT n Tel: (506) 658-4700 ... Tel: (506) 658-4710 (Admin Office) transit@saintjohn.ca ENTERPRISE SAINT JOHNI BUSINESS DEVELOPMENT Tel: (506) 658-2877 Fax: (506) 658-2872 info@enterprisesj.com lEISURE SERVICES General Info & Bookings: (506) 658-2909 recandparks@saintjohn.ca WATERFRONT DEVElOPMENT PARTNERSHIP Tel: (506) 674-4278 Fax: (506) 658-2872 http://www.sjwaterfront.com MUNICIPAL OPERATIONS & ENGINEERING (Garbage Collection, Water & Sewage, etc.) Tel: (506) 658-4455 municipaloperations@saintjohn.ca ROCKWOOD PARK INFORMATION & INTERPRETATION CENTRE Tel: (506) 658-2883 Fax: (506) 649-6024 rockwoodpark@saintjohn.ca