FRS-001 - Emergency Measures Plan_1996SAINT 101 IN
Subject: Emergency Measures Plan
Category: Plan
Policy No.: FRS -001
M&C Report No.: 98-378
Effective Date: 1998-12-07
Next Review Date: (3 years)
Area(s) this policy applies to: All areas
Office Responsible for review of this Policy:
Emergency Management Organization
Related Instruments:
Policy Sponsor:
Document Pages: This document consists of 57
pages.
Revision History:
Common Clerk's Annotation for Official eRecord
Date of Passage of Plan: December 7,
1998
1 certify that this Policy was adopted by Common Council as indicated above.
May 17, 2017
Common Clerk
Date
Date Created: Common Council Approval Date: Contact:
1998-12-01 1998-12-07
Manager— Emergency Management
Organization
TABLE OF CONTENTS
1. COUNCIL RESOLUTION.................................................................................................................1
2. COUNCIL REPORT......................................................................................................................... 2
3. PLAN...........................................................................................................................................12
C.C.O. DECEMBER 7, 1998
"RESOLVED that as recommended by the City Manager, Common Council (1)
approve the submitted proposed Saint John Emergency Measures Plan (Interim),
including Appendix "A" - organizational structure City of Saint John Emergency
Measures Organization; (2) support the public consultation process to be undertaken; (3)
endorse a process to review and update, as required, the Saint John Emergency
Measures By -Law; (4) appoint Paul Groody, Robert Simonds and William Butler as
members of the Saint John Emergency Measures Organization (SJEMO), in accordance
with section 3(a) of the Saint John Emergency Measures By -Law; (5) appoint Robert
Simonds as Assistant Director Operations, SJEMO; (6) appoint William Butler as
Assistant Director Liaison, SJEMO; (7) refer the matter of the Emergency Operations
Centre project to the City Manager for consideration in the 1999 budget preparation
process; and (8) authorize that application be made to the Joint Emergency
Preparedness Program (JEPP) for funding support for the Emergency Operations
Centre project and the public consultation process identified in the submitted report from
the City Manager, dated December 1, 1998."
REPORT TO COMMON COUNCIL
OPEN SESSION
M& C98-378
December 1, 1998
Her Worship Mayor Shirley McAlary City of Saint John
and Members of Common Council
Your Worship and Members of Council,
SUBJECT: Em=g ncv Measures Plan
An emergency measures plan is:
"any plan, program or procedure prepared by ... a municipality ... that is intended to
mitigate the effects of an emergency or disaster and to provide for the safety, health
or welfare of the civil population and the protection of property and the environment
in the event of such occurrence"'.
BACKGROUND
In February 2'd, 1976, a freak, but devastating storm struck Saint John with a vengeance. The
"Ground Hog Gale" brought with it extensive flooding and large scale power outages,
virtually crippling the city for over a week. Its impact was immense.
On April I SP, 1986, a series of explosions broke the Saturday morning calm of the Uptown.
The first occurred at 8:02 a.m. at a building on King Street. Thirty minutes later, two more
explosions rocked buildings on Charlotte Street and Prince William Street. Another occurred
a little later, again on Prince William Street, in sight of City Hall. The Charlotte Street
explosion led to a fire which destroyed a building housing the Book Mart and the Riviera
Restaurant, an "institution" in the Uptown. Decisive emergency measures action prevented
serious injury and minimized the resulting damage to property.
Emergency Measures Act, section 1, and Saint John Emergencv Measures By -Law, section 2(d).
M&C 98-378, Emergency Measures Plan ... page 2
Events such as these bring havoc to a community and present real or perceived threats to the
well being of the public. While a "doomsday" depiction must avoided, the potential for
disaster exists in any community. The Cormier Village tragedy, serious flooding along the
St. John River, the Westray Mine disaster, and the Arrow oil tanker breakup off Chedabucto
Bay, Nova Scotia, all occurred in our part of the country, in recent memory. Other events,
of varying type and magnitude, have caused personal suffering and damage to property here
in Saint John. In fact, the single most significant event in our city's long and storied history
was a disaster of monumental proportions - the Great Saint John Fire of 1877.
The City of Saint John must be prepared to respond to disasters and the consequences such
crises wreak upon the population - to protect and respond to the needs of the public in such
circumstances. Often these occur without warning.
The purpose of this report is to present, for the approval of Common Council, an Emergency
Measures Plan (Interim) for the City of Saint John. The plan is proposed in accordance with
the Emergency Measures Act of the Province of New Brunswick and the Saint John
Emergency Measures By -Law, enacted by the Common Council on February 12, 1981.
The Emergency Measures Act requires that each municipality2:
a. shall establish and maintain a municipal emergency measures organization;
b. shall appoint a director of the municipal emergency measures organization,
and prescribe his duties which shall include the preparation and co-ordination
of emergency measures plans for the municipality;
C. shall appoint a committee consisting of members of its council to advise it on
the development of emergency measures plans;
d. shall prepare and approve emergency measures plans;
e. may pay the expenses of members of the committee appointed, under "c";
Emergency Measures Act, section 9.
M&C 98-378, Emergency Measures Plan ... page 3
f. may enter into agreements with and make payments to persons and
organizations for the provision of services in the development and
implementation of emergency measures plans; and
g. may appropriate and expend sums approved by it for the purposes of this
section.
ANALYSIS
Attached is a proposed Emergency Measures Plan (interim), with an organizational structure
designed to put that plan into effect. The plan has been developed by the City's emergency
measures team, in consultation with the New Brunswick Emergency Measures Organization
and others. The plan is identified as "interim", at this time, to give the City the required
emergency plan and to allow us to use that plan as the basis for consultation with the public
and other organizations, including public sector institutions and the various industrial
stakeholders in the community.
Public Consultation Process
With Council's approval of this "interim" plan in place, a process of public consultation will
be undertaken. An emergency plan exists in order to mitigate the effects of an emergency or
disaster, and to provide for the safety, health or welfare of the civil population and the
protection of property and the environment. Citizens are the primary stakeholders in this
undertaking and, as such, their input into the emergency planning process is important. For
example, it is critical that the emergency plan of School District 8 be integrated with that of
the City. In an industrial setting, the response to an emergency must be effectively
coordinated between the affected industry itself and responding municipal agencies - in terms
of both operational actions and information to the public. One of the keys to success in the
field is an effective and integrated system of planning for emergencies which might occur.
In conjunction with the public consultation process, we will be updating and/or developing
various supporting procedures and guidelines - including a telecommunications structure, the
"fan-out"system, a community consultation list, and guidelines for evacuation (general),
public information, and for the provision of emergency social services. It would also be
beneficial to review the By -Low at this time to determine any updating that may be required.
After public input and due refinement of the plan to reflect that input, we will be asking
Council to adopt an updated Emergency Measures Plan - probably by the fall of 1999.
M&C 98-378, Emergency Measures Plan... page 4
Plan Layout
The proposed Emergency Measures Plan (Interim) is organized under three broad headings:
■ Part I - General
■ Part Il - Emergency Operations
■ Part III - Responsibilities and Procedures - Emergency Operations Group
Part I - General
The first part provides for the plan's basic foundation and reiterates such things as legislative
authority, responsibilities of the municipality, and important definitions. It also covers the
matter of a state of local emergency. The Act provides Council with some very significant
powers (and obligations) when a need arises to declare a state of local emergency. Among
these are the power to order the evacuation of areas of the city, to fix prices, and to order the
assistance of persons needed by the municipality to deal with the emergency.
The aim of the emergency plan is to:
a. to provide for an early, coordinated response to emergencies;
b. to mitigate the effects of an emergency or disaster on the city and its citizens;
C. to provide for the safety, health or welfare of the public and the protection of
property and the environment in the event of such an occurrence; and
d. to restore essential public services, as expeditiously as possible.
The Saint John Emergency Measures By -Law, in accordance with the Act, requires that the
Council appoint an emergency measures committee consisting of the Mayor and three
members of the Council, who shall be responsible for advising Council on the development
of emergency measures plans'. This committee plays a vital role in the overall emergency
measures system.
Saint John Emergency Measures BV -Law, section 3(c)
M&C 98-378, Emergency Measures Plan... page 5
The By -Law also calls for a municipal emergency measures organization consisting of three
(3) persons who may from time to time be appointed by the Council4 and that the Council
appoint a Director of the municipal emergency measures organization who shall prepare and
coordinate emergency measures plans. The Director should be one of those three persons and
we propose that the other two persons so appointed be designated Assistant Directors. The
plan details the roles of these two 'individuals.
The plan also provides for an Emergency Operations Group organized to support the Saint
John Emergency Measures Organization (SJEMO) in the implementation of the plan and the
conduct of emergency operations.
The organizational structure proposed for Saint John Emergency Measures is also attached
and would be Appendix "A" to the plan.
WNRIM _ 11193 IN-7
Upon declaration of a state of local emergency in Saint John, the plan states that Council shall
do everything necessary for the protection of property, the environment and the health and
safety of persons. The role of the Mayor and Council is particularly crucial when a
declaration of a state of local emergency is called for. The coordination of emergency plans
and the management of emergencies would be the responsibility of the Director and the Saint
John Emergency Measures Organization (SJEMO), in consultation with the Emergency
Measures Committee of Common Council and the City Manager.
The plan could be activated, in whole or in part, in the following circumstances:
a. upon declaration of a state of local emergency by the Common Council;
b. upon the declaration of a state of emergency by the Minister;
C. in response to emergency or public safety circumstances, actual or anticipated,
where it is appropriate to do so;
d. in support of operations of the municipality, where public safety is a concern and
where it is appropriate to do so; and
e. training exercises.
Saint John Emergency Measures By -Law, section 3(a).
M&C 98-3 78, Emergency Measures Plan ... page 6
The Emergency Operations Group would be organized into five functional groupings, with
a volunteer component integrated into these:
• a crisis management team;
• an emergency operations centre team;
• a public information team-,
• a critical services group; and
• a support and consultation group.
The delineation of the various officers and agencies into these groupings reflects a need to
better define and share responsibilities, so as to facilitate coordination of the City's overall
response in emergency situations. A municipality the size and diversity of Saint John, with its
many emergency measures stakeholders, requires a clear distribution of roles. We cannot
adequately address the needs of the community, in either the planning or response phases,
unless the job of doing so is effectively shared among the various players on Saint John's EMO
team. The structure proposed will allow us to do that.
The Crisis Management Team is the group of senior municipal (operational) officials
responsible for the effective coordination of emergency measures operations undertaken on
behalf of the City of Saint John. In an emergency situation, it would operate from the City's
emergency operations centre (EOC). The make-up of each of the other teams/groups and the
responsibilities of their individual members are detailed in the plan.
The plan also emphasizes the need to work closely with the various stakeholder groups in the
community - key public and private organizations, as well as civic departments and agencies.
The plan details standard operating procedures and specific responsibilities for each officer or
agency representative. Supporting the Crisis Management Team would be a team dedicated
to the actual running of the emergency operations centre (EOC) and another responsible for
coordinating the gathering, organization and dissemination of information to the public.
Department or agency representatives who would be subject to the direction of the City and
who o"I have an important role to play in emergency response, depending on the nature of
the particular emergency, have been organized into a Critical Services Group. The Assistant
Director, Operations would have ongoing responsibility to coordinate planning and
participation with this group.
M&C 98-37'8, Emergency Measures Plan... page 7
Another important group of players in the overall emergency measures effort are those external
agencies from who we seek advice and support, or with which we must coordinate emergency
plans and emergency response measures. The former among these include the District Medical
Health Officer, Environment Canada, the Salvation Army and various Provincial departments.
Those with whom the coordination of emergency plans and efforts is required are institutions
such as the Saint John Regional Hospital, School District 8, nursing homes, seniors residences
and others. The Assistant Director, Liaison would have ongoing responsibility to coordinate
planning and response with the Support & Consultation Group.
Saint hn Experience
The City's emergency measures group has been active for many years. Members meet monthly
and have had occasion to put procedures into effect - by participating in exercises and in
deploying in response to actual situations. Usually, the situation does not involve a declaration
of a state of local emergency by the Council.
The most recent experience involved response to the explosion and fire at the Irving Oil
Refinery on June 9°i, 1998, in support of our Fire Department. The experience gained during
this event (and others) is reflected in the proposed plan. Although that event did not involve
a declaration of a state of local emergency, the City's EMO team did deploy and tracked the
situation through to its conclusion. Much was learned, in terms of both our own organization
and the responsibilities of all stakeholders in circumstances that cause alarm to the public:
• the importance of an effective emergency plan, with clear delineation of
responsibilities;
• the integration of the municipal plan with those of the industries involved and
those of various other stakeholders;
• the substance of and manner in which information flows to the public, and
who m= be involved in ensuring the public is kept well informed and abreast
of developments;
• the vital role played by the media;
• the very important matter of having a properly designed and equipped
emergency operations centre (EOC) from which to operate; and
• the participation of the entire "community team" in dealing with emergencies.
M&C 98-378, Emergency Measures Plan ... page 8
Emergency Operations Centre (EQQ
Managing an emergency is a complex procedure requiring a focal point for decision-making
and centralized direction for providing support to emergency site personnel. These activities
must have a constant and accurate flow of information "in" to managers of resources and
"out" to the public at large via the news media and other channels of communication.' The
City of Saint John currently operates from an "emergency operations centre (EOC)" facility
at the Municipal Operations Complex at 175 Rothesay Avenue, with an alternate EOC at the
#1 Fire Station on Carmarthen Street.
The EOC is the central location through which information is channeled, emergency decisions
are made and response operations managed. The optimal use of time and available resources
are of the essence - central communications and coordination are essential. The EOC must
be properly equipped both physically and technologically, and provide sufficient space to
adequately house the various activities which are undertaken there. The environment of the
EOC must be suitable for many people working in close proximity, sometimes for extended
periods. Components of the EOC include:
• Executive Room
• Operations Room
• Communications Room
• Security Area
• Rest Area
• Public Information/Media Centre
• Food Services Area
Experience has shown clearly that the City's EOC facilities are inadequate. Accordingly, we
tasked a committee to review requirements and have had discussions with NBEMO regarding
financial assistance towards establishing a functional EOC for the City of Saint John. Firstly,
we have concluded that #1 Fire Station provides the best location and general space/facilities
for housing an EOC. The committee, chaired by the Deputy Fire Chief, has identified a
tentative layout, equipment requirements and modifications needed at #1 Fire Station,
The Fire Station location for the EOC is reflected in the proposed plan.
Planning Guide for the Emergency Operations Centre, Community Emergency Preparedness,
Part 6. Emergency Operations, Province of New Brunswick, 1 September 1989.
M&C 98-378, Emergency Measures Plan ... page 9
The Operations Room on the second floor would house seven (7) workstations, dedicated to
specific agencies, with extra cables and phone lines to be available. Space would be included
for status boards, media monitoring devices (television and radios), and access to the .Internet.
Rooms would also be available for use by the Mayor, the EMO Committee, the City Manager
and others for private consultations with senior staff, as well as space for duty personnel. A
media room is planned for the first floor.
The preliminary cost estimate for the work is $75,300 - encompassing electrical
modifications, anti -static flooring, computers and uninterrupted power supply,
telecommunications equipment, furnishings, room modifications and window shielding.
Application should be made to the Joint Emergency Preparedness Program (JEPP), through
the New Brunswick Emergency Measures Organization, to provide 50% of that funding, or
$37,650. Preliminary indications are that such a request is a valid one, one that should be
supported by the Province.
Further, an additional $10,000 should be requested from JEPP to support the public
consultation process mentioned earlier in this report. The City would match that level of
funding through the proposed 1999 operating budget for EMO.
INPUT FROM OTHER SOURCES
The preparation of this plan has involved consultation with each of the key agencies currently
involved in Saint John's emergency measures effort. We have an active emergency measures
organization, with representation from a wide variety of municipal and other support
agencies. Members have participated in the development of the proposal.
The Fire Chief and the Chief of Police have been an integral part of the preparation of this
plan and endorse the recommendations put forward. Others, including the General Manager
Saint John Energy and the representative of the Canadian Red Cross, have acknowledged
their support for the plan in writing.
Extensive input was also been received from a number of EMO team members.
The New Brunswick Emergency Measures Organization have reviewed the latest draft and
provided a number of suggestions. These have been incorporated into the proposed plan.
We have discussed the plan with both the Director, NBEMO and the Community Emergency
Planning Officer. They've have indicated that "overall the plan is very good and well done".
M&C 98-378, Emergency Measures Plan... page 10
RECOMMENDATIONS
It is recommended that Common Council:
approve the proposed Saint John Emergency Measures Plan (Interim), including
Appendix "A" - organizational structure City of Saint John Emergency Measures
Organization;
2. support the public consultation process to be undertaken;
3, endorse a process to review and update, as required, the Saint John Emergency
Measures By -Law;
4. appoint Paul Groody, Robert Simonds and William Butler as members of the Saint
John Emergency Measures Organization (SJEMO), in accordance with section 3(a)
of the Saint John Emergency Measures By -Law;
5. appoint Robert Simonds as Assistant Director Operations, SJEMO;
6. appoint William Butler as Assistant Director Liaison, SJEMO;
7. refer the matter of the Emergency Operations Centre project to the City Manager for
consideration in the 1999 budget preparation process; and
8. authorize that application be made to the Joint Emergency Preparedness Program
(JEPP) for funding support for the Emergency Operations Centre project and the
public consultation process identified herein.
Respectfully submitted,
Paul Groody, P.Eng.
Commissioner of Municipal Operations
Director, Saint John EMO
Terrence Totten, C.A.
City Manager
City of Saint John
SAINT JOHN
EMERGENCY MEASURES PLAN
(INTERIM)
7 December 1998
Emergency Measures Plan ... page 2
TABLE OF CONTENTS
PART
GENERAL
8
1.01
Legislative Authority
4
1.02
Responsibilities of the Municipality
4
1.03
Emergency Measures Plan
5
1.04-1.10
State of Local Emergency/State of Emergency
5
1.11
Aim
6
1.12
Emergency Measures Committee
7
1.13-1.17
Saint John Emergency Measures Organization
7
1.18
Structure - Saint John Emergency Measures
7
PART II EMERGENCY OPERATIONS
2.01-2.03
Introduction
8
2.04-2.12
Emergency Operations Group
9
2.16
Coordination of Emergency Plans
11
2.21-2.30
Emergency Operations Centre (EOC)
12
2.35
Responsibilities - Emergency Operations Group
13
2.40-2.45
Implementation of Emergency Plan
14
2.50-2.57
Emergency Alerting System
14
2.60
Operating Guidelines
15
PART III RESPONSIBILITIES & PROCEDURES
EMERGENCY OPERATIONS GROUP
SCI:tion A - Crisis Management Team
3.01 Crisis Management Team 16
3.02 Standard Operating Procedure 16
3.03-3.13 Responsibilities 17
3.14 Resources 23
Sectign B - Emergency Operations Centre Team
3.21 Emergency Operations Centre Team 24
3.22 Standard Operating Procedure 24
3.23-3.27 Responsibilities 25
3.28 Resources 26
Emergency Measures Plan... page 3
Section C - Public Information Team
3.31 Public Information Team
3.32 Standard Operating Procedure
3.33-3.34 Responsibilities
3.35 Resources
Section D - Critical Services Group
3.41 Critical Services Group
3.42 Standard Operating Procedure
3.43-3.51 Responsibilities
3.52 Resources
Consultalion
3.61 Support & Consultation Group
3.62 Standard Operating Procedure
3.63-3.74 Responsibilities
375 Resources
Section E - Volunteer Members
3.81 Volunteer Members
3.82 Standard Operating Procedure
3.83 Responsibilities
APPENDICES
A. Organizational Structure - Saint John Emergency Measures
B. Saint John Emergency Measures By -Law
27
27
27
28
29
29
29
34
35
35
36
40
41
41
41
PART I
GENERAL
LEGISLATIVE AUTHORITY
Emergency Measures Plan ... page 4
1.01 This plan is established in accordance with Emergency Measures Act (the Act) of the
Province of New Brunswick and the Saint John Emergency Measures By -Law (the By -
Law), enacted by the Common Council of the City of Saint John on February 12, 1981.
RESPONSIBILITIES OF THE MUNICIPALITY
1.02 The Emergency Measures Act requires that each municipality':
a. shall establish and maintain a municipal emergency measures organization;
b. shall appoint a director of the municipal emergency measures organization, and
prescribe his duties which shall include the preparation and co-ordination of
emergency measures plans for the municipality;
C. shall appoint a committee consisting of members of its council to advise it on the
development of emergency measures plans;
d. shall prepare and approve emergency measures plans;
e. may pay the expenses of members of the committee appointed under paragraph (c);
f. may enter into agreements with and make payments to persons and organizations for
the provision of services in the development and implementation of emergency
measures plans; and
g. may appropriate and expend sums approved by it for the purposes of this section.
3 Emergency Measures Act, section 9.
Emergency Measures Plan ... page S
EMERGENCY MEASURES PLAN
1.03 Emergency measures plan means "any plan, program or procedure prepared by the Province
or a municipality, as the case may be, that is intended to mitigate the effects of an emergency
or disaster and to provide for the safety, health or welfare of the civil population and the
protection of property and the environment in the event of such occurrence"'
.
STATE OF LOCAL EMERGENCY/STATE OF EMERGENCY
1.04 An emergency means "a present or imminent event in respect of which the Minister or
municipality, as the case may be, believes prompt co-ordination of action or regulation of
persons or property must be undertaken to protect property, the environment or the health,
safety or welfare of the civil population" 3.
1.05 a. A state of local emergency means "a state of local emergency declared by a
municipality pursuant to subsection 11(2), of the Emergency Measures Act, or
renewed pursuant to Section 18(2) of the Act".
b. A state of emergency means "a state of emergency declared by the Minister pursuant
to subsection 11(1), or renewed pursuant to subsection 17(2)"5 of the Act.
1.06 A disaster means "any real or anticipated occurrence such as disease, pestilence, fire, flood,
tempest, explosion, enemy attack or sabotage, which endangers property, the environment
or the health, safety or welfare of the civil population"6.
1.07 A municipality may, when satisfied that an emergency exists or may exist in that municipality,
declare a state of local emergency in respect of that municipality or area thereof. Upon such
declaration, the City of Saint John shall immediately cause the details of the declaration to be
communicated to the civil population of the area affected. The City may, during the state of
local emergency, in accordance with section 13 of the Act, do everything necessary for the
protection of property, the environment and the health and safety of persons.
2 Emergency Measures Act, section 1, and Saint John Emergency Measures By -Law, section 2(d).
3 Emergency Measures Act, section 1, and Saint John Emergency Measures By -Law, section 2(c).
4 Saint John Emergency Measures By -Law, section 2(i).
5 Emergency Measures Act, section 1.
6 Ibi&
Emergency Measures Plan ... page 6
1.08 Upon declaration of a state of local emergency, the City:
a. shall immediately forward a copy of the declaration to the Minister; and
b. may authorize any person or committee to exercise any power vested in it under
section 13 of the Act.
1.09 A state of local emergency ends:
a. when the area identified by the City in its declaration of a state of local emergency is
included in an area identified by the Minister in his declaration of a state of
emergency;
b. when it is terminated by the Minister pursuant to paragraph 16(1)(b) of the Act or by
the City pursuant to subsection 16(2) of the Act; or
C. subject to subsection 18(2) of the Act, seven days after the day on which it was
declared.
1.10 The City of Saint John seeks to plan for, to the extent viable within its own capabilities and
resources, emergency situations which may endanger life and property in this municipality.
AIM
1.11 It is the aim of this Emergency Plan:
a. to provide for the earliest possible co-ordinated response in the event of an emergency
or disaster;
b. to mitigate the effects of an emergency or disaster on the city of Saint John and its
inhabitants;
C. to provide for the safety, health or welfare of the civil population and the protection
of property and the environment in the event of such an occurrence; and
d. to restore essential public services, as expeditiously as reasonably possible.
Emergency Measures Plan ... page 7
EMERGENCY MEASURES COMMITTEE
1.12 in accordance with the By -Law, the Council shall appoint an Emergency Measures Committee
consisting of the Mayor and three members of the Council, who shall be responsible for
advising Council on the development of emergency measures plans'. The Director shall
consult with the Committee on a regular basis regarding emergency measures plans, and
propose any updates or revisions to the Committee for its review. The Committee, with the
assistance of the Director, shall present plans and revisions to Common Council for approval.
SAINT JOHN EMERGENCY MEASURES ORGANIZATION
1.13 The By -Law establishes a municipal emergency measures organization consisting of three (3 )
persons who may from time to time be appointed by the Council. Such organization shall
be referred to as the Saint John Emergency Measures Organization (SJEMO).
1.14 The By -Law also provides that the Council shall appoint a Director of the municipal
emergency measures organization who shall prepare and coordinate emergency measures
plans. The Director shall be one of the three persons appointed to the SJEMO. The other
two persons so appointed shall be Assistant Directors.
1.15 An Emergency Operations Group shall be organized to support the SJEMO in the
implementation of this Plan and the conduct of emergency operations.
1.16 The Director shall identify an employee of the City to act as Secretary Emergency Measures,
to support administratively the SJEMO on an ongoing basis.
1.17 Administrative staff of the City of Saint John shall be made available to support the SJEMO,
as determined necessary and appropriate by the City Manager, in consultation with the
Director SJEMO.
STRUCTURE - SAINT JOHN EMERGENCY MEASURES
1.18 The Saint John Emergency Measures organizational structure is outlined in Appendix "A".
Saint John Emergency Measures By -Law, section 3(c)
Saint John Emergency Measures By -Law, section 3(a).
Emergency Measures Plan... page 8
PART II
EMERGENCY OPERATIONS
INTRODUCTION
2.01 Upon a state of local emergency being declared in Saint John, the Council shall do everything
necessary for the protection of property, the environment and the health and safety of
persons, including the authorization of the Committee in conjunction with the Director of the
Saint John Emergency Measures Organization to cause this plan to be implemented and
necessary measures taken in accordance with the By-Law9.
2.02 The coordination of emergency plans and the management of emergencies related to the
implementation of those plans shall be the responsibility of the Director and the Saint John
Emergency Measures Organization (SJEMO), in consultation with the Emergency Measures
Committee of Common Council and the City Manager.
2.03 The Saint John Emergency Measures Plan may be activated, in whole or in part, for the
following purposes:
a. upon declaration of a state of local emergency by the Common Council;
b. upon the declaration of a state of emergency by the Minister;
C. in response to emergency or public safety circumstances, actual or anticipated,
where the Director is satisfied that it is appropriate to do so;
d. in support of operations of the municipality, where public safety is a concern
and where the Director is satisfied that it is appropriate to do so; and
e. training exercises.
Saint John Emergency Measures Bylaw, section 10.
Emergency Measures Plan... page 9
EMERGENCY OPERATIONS GROUP
2.04 The Emergency Operations Group organized to support the Saint John Emergency Measures
Organization in the implementation of this Plan and the conduct of emergency operations shall
consist of:
a. an crisis management team;
b. an emergency operations centre team;
C. a public information team;
d. a critical services group; and
e. a support and consultation group.
2.05 The Emergency Operations Group shall operate, during emergency situations (or training
exercises), from the Emergency Operations Centre (EOC) or the Alternate Emergency
Operations Centre (AEOC).
2.06 The Crisis Management Team shall consist of the following, or their designated alternates:
• Director, Saint John Emergency Measures Organization (Co-ordinator)
• Assistant Director Operations, SJEMO
• Assistant Director Liaison, SJEMO
• Fire Chiefi'
• Chief of Police"
• Commissioner, Municipal Operations10
• Manager, Public Works Services
• Manager, Public Safety Communications
• Public Information Officer (Emergency Measures)
• Operations Officer - EOC (Emergency Measures)
• Training and Standards Officer (Emergency Measures)
2.07 A dedicated Emergency Operations Centre Team shall be organized, trained, and
maintained for the operation of the EOC in emergency situations. Such team shall be the
responsibility of the Operations Officer - EOC and shall include:
• Operations Officer - EOC (Emergency Measures)
• Duty Officers
• Communications/Support Personnel
• Security Officer
• Security Personnel
10 Where not otherwise appointed to Saint John Emergency Measures Organization.
Emergency Measures Plan— page 10
2.08 The Public Information Team shall be organized, trained, and maintained to plan for and
manage information to the public in emergency situations, and to coordinate the dissemination
of that information with the Director (or the Director's designate) and on to the Mayor (or
the Mayor's designate). Such team shall be the responsibility of the Public Information
Officer and shall include:
Public Information Officer (Emergency Measures)
Assistant Public Information Officers
2.09 The Critical Services Group shall consist of senior managers or representatives of key public
service and support agencies, or their designated alternates:
• Assistant Director Operations (Co-ordinator)
• General Manager - Saint John Energy
• General Manager - Saint John Transit
• Manager, Water & Sewerage Services
• Manager, Emergency Medical Services
• Area Manager - Canadian Red Cross Saint John
• Manager, Fleet & Equipment Maintenance
• Manager, Materials Management
• Manager, Engineering
• Manager, Human Resources
2.10 The Support & Consultation Group shall be made up of senior representatives of vital
public service agencies or institutions, with which support and/or consultation are essential
during an emergency. Senior representatives, and their designated alternates, shall be
identified for the following:
• Assistant Director Liaison (Co-ordinator)
• District Medical Health Officer
• Atlantic Health Sciences Corporation
• School District 8
• Other Schools Group (Ecole Samuel de Champlain, Private Schools, etc.)
• New Brunswick Community College Saint John
• University of New Brunswick Saint John
• Nursing Homes and Seniors Residences Group
• Environment Canada
• Salvation Army
• NB Emergency Measures Organization/District Emergency Action Committee
(Liaison with the DEAC for the coordination of Provincial support services shall be
initiated through the New Brunswick Emergency Measures Organization EOC.)
Emergency Measures Plan ... page 11
2.11 The City of Saint John encourages the participation of volunteer service groups, clubs or
other organizations. Representatives, and designated alternates, of the following shall be
Volunteer Members, and perform duties in an emergency in accordance with the direction
of the SJEMO officer responsible:
Amateur (Ham) Radio Club (responsible to Operations Officer)
Loyalist City Radio Club (responsible to Chief of Police)
Salvage Corps and Fire Police (responsible to Fire Chief)
2.12 The Manager, Human Resources shall liaise with other community volunteer agencies and
plan for their possible participation in the provision of emergency services. Volunteer
involvement shall be coordinated with the appropriate SJEMO agency/team.
2.13 to 2.15 not allocated
COORDINATION OF EMERGENCY PLANS
2.16 Liaison shall be maintained with City departments and agencies, as well as key public and
private sector organizations, and emergency plans coordinated with each of those
organizations. These include, but are not restricted to, the following:
• School District S
• Ecole Samuel de Champlain
• Community Private Schools
• Nursing Homes and Seniors Residences
• Atlantic Health Sciences Corporation
• NB District Emergency Action Committee
• Saint John Port Corporation
• Irving Oil Refinery
• Irving Group, including NB Southern Rail
• NB Power (including Point Lepreau)
• New Brunswick Telephone Company
• Natural Gas Agency
• CN Rail
• Department of National Defence
• Saint John Energy
• Saint John Transit
• Canadian Red Cross Saint John
• City of Saint John Municipal Operations & Engineering
• City of Saint John Materials Management
• City of Saint John Fire Department
• Saint John Police Force
Emergency Measures Plan ... page 12
2.17 to 2.20 not allocated
EMERGENCY OPERATIONS CENTRE (EOC)
2.21 The primary Emergency Operations Centre (EOC) shall be located in Saint John Fire
Department Headquarters, Fire Station #1, at the corner of Carmarthen Street and Leinster
Street. The headquarters is a two-storey structure housing communications facilities, an
operations room and annexes, a reception area, and a media relations room. The building is
equipped with emergency lighting capabilities and a standby power generator to assure
continuous operation in the event of power failure.
Ng: The AEOC shall be utilized until the EOC at Fire Station #1 can be renovated and
equipped to fully meet emergency operations needs.
2.22 The Alternate Emergency Operations Centre (AEOC) is located at the Rothesay Avenue
Municipal Operations Facility, 175 Rothesay Avenue. The building is a two-storey structure
housing an operations room and annexes, a reception area and a media relations room. The
building is equipped with emergency lighting capabilities and a standby power generator can
be connected to assure continuous operation in the event of power failure. The emergency
power is available in the operations room and in one wing of the second floor.
2.23 The Crisis Management Team shall assemble at the EOC, or the AEOC if so advised,
immediately upon being informed that the emergency alerting system has been activated, in
whole or in part.
2.24 The Emergency Operations Centre Team shall assemble at the EOC, or the AEOC if so
advised, immediately upon being informed that the emergency alerting system has been
activated, in whole or in part.
2.25 The Public Information Team shall assemble at the EOC, or the AEOC if so advised,
immediately upon being informed to do so through the emergency alerting system.
2.26 Members of the Critical Services Group shall report to the EOC, or the AEOC if so advised,
immediately upon being informed to do so through the emergency alerting system. Such
members shall become activated when the services of that agency become necessary to the
conduct of emergency operations.
2.27 Communications shall be established by the EOC with members of the Support &
Consultation Group, immediately upon being advised to do so by the Director, when the
Director deems that liaison, consultation, or coordination with such agencies or institutions
is necessary or advisable. Such members may be asked to report to, or establish a
representative at, the EOC.
Emergency Measures Plan ... page 13
2.28 Volunteer Members shall report, in accordance with their established roles, immediately upon
being informed to do so by the SJEMO officer responsible for their volunteer agency, through
the emergency alerting system. Each such member shall become activated at such time the
services of the volunteer group become necessary, in whole or in part, to the conduct of
emergency operations.
2.29 In circumstances where the emergency situation involves or affects, or could involve or affect,
a key public or private sector organization, direct communications shall be established and
maintained by the EOC with that organization, immediately upon being advised to do so by
the Director. The implementation of emergency plans shall be coordinated with the
organization by the EOC.
2.30 The Director, or his designated alternate, shall be responsible for and direct the Emergency
Operations Centre during emergency situations. The Crisis Management Team shall operate
from the Emergency Operations Centre.
2.31 to 2.34 not allocated
RESPONSIBILITIES - EMERGENCY OPERATIONS GROUP
2.35 The Emergency Operations Group shall:
a. advise the Saint John Emergency Measures Organization and, through SJEMO, advise
the Emergency Measures Committee, the Mayor and Common Council, and the City
Manager of actions necessary to minimize the effects of an emergency or disaster,
including implementation of this pian;
b. be prepared to manage the expenditure of municipal funds required for the
preservation of life and health;
C. co-ordinate municipal departments, agencies and volunteer organizations in
responding to the emergency;
d. consult with and coordinate emergency operations with vital public service agencies
or institutions;
e. establish communications and work with key public and private sector organizations
which are involved with or could be affected by the emergency situation;
f. provide administrative and logistic support to organizations involved; and
g. take such action as is necessary to minimize the effects of an emergency or disaster
on the City of Saint John and its inhabitants.
Emergency Measures Plan... page 14
2.36 to 2.39 not allocated
IMPLEMENTATION OF EMERGENCY PLAN
2.40 The Emergency Measures Plan shall be initiated through the Emergency Alerting System.
2.41 If the size, potential hazard, or seriousness of an emergency or disaster appears beyond the
capability or scope of responsibility of the first responding agency, that responding agency
shall request the activation of the Emergency Measures Plan.
2.42 The Director or his designated alternate, shall be responsible for the activation of the
Emergency Measures Plan. If the Director or his designated altemate(s) cannot be
immediately contacted, the Police Chief or the Fire Chief, or their designated alternates, may
activate the plan.
2.43 Upon activation of the Emergency Measures Plan and in consultation with the agencies
concerned, the Director shall assign an Emergency Site Manager and a lead agency to manage
the emergency site(s). The agency so designated shall be that one most likely to have the
greatest involvement in or legal responsibility for the handling of the emergency. The
Emergency Site Manager shall maintain liaison with the Director and the Emergency
Operations Centre, and shall be responsible for all agencies operating at the emergency site.
Organization of the emergency site shall be in accordance with established procedures.
2.44 If the magnitude of the emergency situation requires actions beyond standard procedures, the
Director, in conjunction with the Saint John Emergency Measures Organization, may advise
that a state of local emergency be declared in accordance with the By -Law.
2.45 If the implementation of all actions contained in the City of Saint John Emergency Plan or By -
Law is insufficient to handle the magnitude or nature of the emergency or disaster, assistance
shall be requested from the Government of New Brunswick, through the New Brunswick
Emergency Measures Organization.
2.46 to 2.49 not allocated
EMERGENCY ALERTING SYSTEM
2.50 On receipt of a notice of an immediate or potential emergency, the Public Safety
Communications Centre (PSCC) shall contact the Director, Saint John Emergency Measures
Organization or, if unavailable, his designated alternate(s). If the Director or designated
alternates) are not immediately available, the PSCC shall contact the Chief of Police or his
designated alternate, or the Fire Chief or his designated alternate.
2.51 On receipt of the warning from the PSCC, the Director or his designated alternate shall
activate the Emergency Alerting System, in whole or in part.
Emergency Measures Plan ... page 15
2.52 On receipt of the warning through the emergency alerting system, it shall be the responsibility
of designated municipal and other agency officials, and representatives of volunteer
organizations, to activate their own emergency alerting systems.
2.53 The Director shall advise the Mayor, the Emergency Measures Committee and the City
Manager of the decision to activate the Emergency Alerting System.
2.54 Fan -Out List. A fan -out list of Emergency Operations Group members, and their designated
alternates, shall be maintained at the PSCC, in consultation with the Operations Officer. The
list shall provide, for each person indicated, addresses (home and office), telephone (home
and office) and other means of contact, where appropriate. It shall be updated by the
Operations Officer - EOC at each regular meeting of the Emergency Operations Group. The
PSCC shall be advised immediately of any and all revisions.
2.55 Members shall be contacted on a quarterly basis to verify fan out information.
2.56 The fan -out is activated by the Director, or a designated alternate by calling 911 and
instructing the 911 operator to activate the Emergency Alerting System fan -out.
2.57 In the event of an emergency, the Director, or a designated alternate, shall instruct the PSCC
to call out all members on the fan -out list or any parts thereof. The particular circumstances
of the emergency shall determine which members on the list shall report to the Emergency
Operations Centre and which are to be on "stand by" and ready to report as directed.
2.58 to 2.59 not allocated
OPERATING GUIDELINES
2.60 Operating guidelines shall be developed and maintained by the Saint John Emergency
Measures Organization to provide for the following:
a. Telecommunications Structure - telecommunications system and operating
procedures for the primary and alternate emergency operations centres;
b. Evacuation Guidelines - organized by area of the city, to facilitate an orderly
evacuation of citizens should the need arise;
C. Public Information Guidelines - procedures for the timely, accurate dissemination
of information to the public, including media relations at the emergency site;
d. Guidelines for Provision of Emergency of Emergency Social Services;
e. Community Consultation List; and
f. Emergency Alerting System, Fan -Out List.
Emergency Measures Plan ... page 16
PART III
RESPONSIBILITIES & PROCEDURES
EMERGENCY OPERATIONS GROUP
3.01 The Crisis Management Team shall consist of the following, or their designated alternate:
a. Director, Saint John Emergency Measures Organization (Co-ordinator),-
b.
Co-ordinator);b. Assistant Director Operations, SJEMO;
C. Assistant Director External Liaison, SJEMO,
d. Fire Chief";
C. Chief of Police";
f. Commissioner, Municipal Operations";
g. Manager, Public Works Services;
h. Manager, Public Safety Communications;
i. Public Information Officer;
j. Operations Officer; and
k. Training & Standards Officer
STANDARD OPERATING PROCEDURE
3.02 Upon receiving a warning of a real or potential emergency or disaster, or notification by the
Director that he has activated the emergency alerting system, each member of the Crisis
Management Team shall:
a. activate their organizational emergency alerting systems, in whole or in part;
b. report to the Emergency Operations Centre (EOC) for briefing and follow-up;
C. activate applicable emergency plans, in whole or in part;
d, assume appropriate responsibilities in the EOC - as required and determined
appropriate for the particular emergency circumstances, in consultation with the
Director;
e. participate, as appropriate, in co-ordinating the municipal response; and
f. maintain a log of all actions taken.
11 Where not otherwise appointed to Municipal Emergency Measures Organization.
EMWgency Measures Plan... page 17
RESPONSIBILITIES
a. coordinate advice to the Emergency Measures Committee, the Mayor and Common
Council, and the City Manager, concerning implementation of the emergency plan or
actions which should be taken that are not covered in the emergency plan;
b. activation of the emergency alerting system (fan -out), in whole or in part;
C. activation of the emergency plan, in whole or in part;
d. designate a department or agency to manage the emergency site(s),-
e.
ite(s);e. establish communications with the Mayor, the City Manager and the Emergency
Measures Committee;
f. co-ordination of the municipal response to emergencies, under this plan;
g. authorize the release of emergency measures information to the public and coordinate
such release with the Mayor (or the Mayor's designate);
h. co-ordination of operations with the various municipal departments and agencies
involved, as well as other participating organizations;
provision of or request for mutual aid, as and when required;
j. management of municipal resources, determination of need for additional resources,
and identification of resources which must be procured;
k. recommendation, as and when required, that assistance be requested from the
Provincial or Federal governments;
1. appointment of an organization/agency to manage the emergency site(s); and
In. actions to be taken, as necessary, to minimize the effects of an emergency or disaster
on the City of Saint John and its inhabitants.
E 1, ,.1 1TTM MTTWIJ l
a. support and back-up to the Director, as required;
Emergency Measures Place ... page 18
b. provide advice to the Operations Officer on the organization and management of the
Emergency Operations Centre (EOC);
C. report for duty and assist at the Emergency Operations Centre (EOC);
d. assistance to the Director in co-ordination of the municipal response in accordance
with the emergency plan;
e. co-ordinate the participation of the Critical Services Group in emergency measures
operations and, in conjunction with senior managers responsible, co-ordinate the
integration of their organizational emergency plans with the Saint John Emergency
Measures Plan;
f. assume such duties and responsibilities, including acting as Director during those
periods or shifts when the Director is not available; and
g. in conjunction with the Director, advise the Emergency Measures Committee, the
Mayor and Common Council, and the City Manager, concerning implementation of
the emergency plan or actions which should be taken that are not covered in the
emergency plan.
3.05 Assistant
a. support and back-up the Director, as required;
b. report for duty and assist at the Emergency Operations Centre (EOC);
c. assist the Director in liaison with and co-ordination of external agencies prior to and
during emergency situations;
d. activate, if necessary, the emergency alert system for the Support and Consultation
Group, and other non -City agencies, and provide liaison with those groups
throughout the emergency situation;
e. maintenance of an inventory (up-to-date) of resources, advisors, essential service
companies, and provincial and federal emergency response agencies, and report on
that inventory as required by the Director;
f. in conjunction with the Director, advise the Emergency Measures Committee, the
Mayor and Common Council, and the City Manager, concerning implementation of
the emergency plan or actions which should be taken that are not covered in the
emergency plan;
Emergency Measures Plan ... page 19
g. co-ordinate the participation of the Support and Consultation Group in emergency
measures operations and, in conjunction with senior managers responsible, co-
ordinate the integration of their organizational emergency plans with the Saint John
Emergency Measures Plan;
h. establish and maintain liaison with key public and private sector organizations, co-
ordinate the participation of those organizations in emergency measures operations
and, in conjunction with those organizations, co-ordinate the integration of their
organizational emergency plans with the Saint John Emergency Measures Plan; and
act as the Saint John Emergency Measures Organization representative on the
Provincial District Emergency Action Committee (DEAL), on behalf of the Director.
3.06 Fire Chie
a. provide for, organize and manage firefighting, rescue and hazardous materials
operations;
b. provide for and manage other incidents, as deemed appropriate by the Director;
C. assume responsibilities in the Emergency Operations Centre (EOC) - where and when
appropriate, as determined in consultation with the Director;
d. provide for and activate, as and when required, a fire mutual aid system;
e. maintenance of an inventory (up-to-date) of equipment, supplies, area fire services,
and other firelrescue resources, and report on that inventory as required by the
Director;
f. monitor the transportation of dangerous goods into, within, through and out of the
city, and coordinate activities with the Chief of Police;
g. provide for and activate, if necessary and as required, a plan to deal with the
transportation and/or removal of dangerous goods and ensure that dangerous goods
support agencies are incorporated into than plan;
h. assist the Chief of Police with evacuation measures undertaken;
i. liaison with the Fire Marshal and other firetrescue agencies; and
j. maintain the SJEMO mobile command post/communications vehicle and arrange for
its deployment, in consultation with the Director.
Emergency Measures Plan ... page 10
3.07 Chief of Police
a. provide for, organize and manage policing services, including public safety operations,
traffic control, crowd control, and protection of lives, public and private property;
b. provide for and manage other incidents, as deemed appropriate by the Director;
C. assume responsibilities in the Emergency Operations Centre (EOC), where and when
appropriate, as determined in consultation with the Director;
d. area security for emergency or disaster site(s) - inner and outer perimeters;
e. evacuation of buildings and/or residential areas, in consultation with and as authorized
by the Director;
f. monitor the transportation of dangerous goods into, within, through and out of the
city, and coordinate activities with the hire Chief,
g. maintenance of an inventory (up-to-date) of equipment, supplies, security companies,
and other police and security resources, and report on that inventory as required by
the Director;
h. provide for a system of police mutual aid, and provide or request, as required;
liaison with the RCMP and other law enforcement agencies;
coordinate support activities of the Loyalist City Radio Club and other such volunteer
organizations; and
k. co-ordination of search and general rescue operations.
UMITR Mel
a. provide for, organize and manage public works, water and sewerage utility,
engineering, and fleet and equipment maintenance services and operations;
b. provide for and manage other incidents, as deemed appropriate by the Director;
C. assume responsibilities in the Emergency Operations Centre (EOC) - where and when
appropriate, as determined in consultation with the Director;
d. provide for and activate, as and when required, a public works/water utility mutual
aid system;
Emergency Measures Pian ... page 21
maintenance of an inventory (up-to-date) of equipment, supplies, construction
companies, private contractors and engineering resources, and report on that
inventory as required by the Director;
f. provide municipal equipment and public works personnel as required; and
g. restore essential services relative to area of responsibility and provide for general
clean-up and assistance to the public in clean-up operations and repair of damage, as
deemed appropriate by the Director.
a. provide for and manage flood control response, provide river and/or storm watch;
b. maintenance of the city's roads and streets system;
C. provide for and manage other incidents, as deemed appropriate by the Director;
d. assume responsibilities in the Emergency Operations Centre (EOC), where and when
appropriate, as determined in consultation with the Director;
e. provide municipal equipment and public works personnel as required;
f. maintenance of an inventory (up-to-date) of equipment, supplies, and report on that
inventory as required by the Director; and
g. restore essential services relative to area of responsibility and provide for general
clean-up and assistance to the public in clean-up operations and repair of damage, as
deemed appropriate by the Director.
3.10 Manager. Public Safety Communications(Telecommunications)
a. advise Director and Emergency Operations Group on matters related to public safety
telecommunications and computer/information technology systems;
b. maintenance of an inventory of equipment, supplies, telecommunications services and
companies, computer service companies, and other system resources, and report on
that inventory as required by the Director;
C. coordinate Public Safety Communications Centre (Telecommunications) operations
with Emergency Measures telecommunications, in consultation with the Operations
Officer and Communications Officer; and
Emergency Measures Plan... page 22
d. assume responsibilities in the Emergency Operations Centre (EOC), where and when
appropriate, as determined in consultation with the Director.
3.11ublic n M
a. development of standard operating guidelines for public information during
emergencies;
b. provision of self-help information for rapid distribution;
C. information to the public on significant developments occurring during the emergency;
d. identify and plan for communications needs, and establish communication
requirements during emergency situations;
e. arrangements for media facilities at the Emergency Operations Centre facility and near
the emergency site, if necessary;
f. provision of public information support at emergency site(s), as required;
g. set up, as required, a joint information centre with others involved in the emergency
in order to coordinate emergency information to the public;
h. gathering, processing and dissemination of information from emergency services, and
coordination with other agencies, both public sector and industry, and the District
Emergency Action Committee; and
maintenance of a public information resource list (up-to-date), and report on that
inventory as required by the Director.
a. organization, operation and management of the Emergency Operations Centre (EOC);
b. state of readiness and activation of the EOC;
C. coordination of communications in support of emergency operations;
d. plan for and co-ordinate back-up communications;
e. activation of communications systems, in conjunction with the Duty Officer(s);
f. alert New Brunswick EMO that Saint John EMO activated;
Emergency Measures Plan... page 23
g. as required and in consultation with the Director, establish static and mobile
communications posts;
h. direct the Security Officer;
i. determination of needs and activation of EOC communications/support staff,
j. placing EMO personnel/volunteers on standby;
k. provide for a system of emergency identification passes for designated staff, and
1. maintenance of EOC resource list and security of the inventory at the EOC and
Alternate EOC, and report on that inventory as required by the Director.
3.13 Training
a. plan for, organize, and coordinate individual and group training requirements and
exercises;
b. maintain training records and an inventory of training needs for the Emergency
Operations Group;
C. advise the Director on matters of operations, training, and exercises, as required;
d. maintain a library and files of critical emergency measures information, including
operating and training standards;
e. report for duty and assist at the Emergency Operations Centre (EOC); and
f. maintenance of an inventory (up-to-date) of advisors, training agencies and resources,
and provincial and federal emergency support agencies, and report on that inventory
as required by the Director.
RESOURCES
3.14 All normal operating resources associated with the agencies and officers identified above -
resources of the City of Saint John - as well as other City resources designated for use in the
event of an emergency or disaster, shall be made available to the Emergency Operations
Group and utilized as required, in consultation with the Director or his designated alternate.
3.15 to 3.20 not allocated
Emergency Measures Mau ... page 24
3.21 The Emergency Operations Centre Team shall consist of the following:
• Operations Officer - EOC
• Duty Officer(s)
• Communications/Support Personnel
• Security Officer
• Security Personnel
• Volunteer Members
STANDARD OPERATING PROCEDURE
3.22 Upon receiving a warning of a real or potential emergency or disaster, or notification by the
Director that he has activated the emergency alerting system, each member of the Emergency
Operations Centre Team shall:
a. report to the Emergency Operations Centre for briefing and follow-up;
b. assume responsibilities in the Emergency Operations Centre (EOC) - as required and
determined appropriate for the particular emergency circumstances; and
C. activate communications systems;
d. establish communication links as needed,
e. operate and administer the Message Control Centre;
f. open radio logs;
g. open main event log-,
h. open communications log for Director;
i. place all EMO personnel/volunteers on standby; and
j. alert New Brunswick EMO that Saint John EMO being activated.
Emergency Measures Plan ... page 25
RESPONSIBILITIES
3.23 Operatigns Officer - EOC (Emergency Measures)
• as provided for in section 3.12
3.24 Duty
a. co-ordinate radio frequencies used;
b. establish and supervise the EOC Message Control Centre;
C. ensure radio logs are opened and maintained;
d. ensure main event log is opened and maintained,
e. ensure communications log for Director is opened and maintained,
f establish communications with NB EMO, when and as required;
g. provide liaison with Ham radio operators; and
h. liaise with NBTel.
3.25 Comm unications/Support SIR
a. assist Operations Officer and Duty Officer(s), as required;
b. staff communications stations;
C. staff EOC Message Control Centre;
d. maintain radio logs;
e. maintain main event log;
f. maintain communications log for the Director; and
g. perform other related EOC duties.
Emergency Measures Ran— page 26
a. in conjunction with the Operations Officer, organize and manage the system of
emergency identification passes for designated staff,
b. organize and manage EOC (and AEOC) building security and security personnel, to
include:
i. list of restricted areas including the EOC,
ii. location for media holding and briefing area,
iii. sample of EOC emergency identification pass, and
iv. Duty Officer's telephone number (to be kept confidential); and
C. organize and manage a public reception area at the EOC (or AEOC) building.
3.27 Security Personnel
a. as directed by the Security Officer, perform security duties at the EOC (or AEOC)
building; and
b. man the public reception area and receive visitors to the EOC (or AEOC) building.
RESOURCES
3.28 All normal operating resources associated with the agencies and officers identified above -
resources of the City of Saint John - as well as other City resources designated for use in the
event of an emergency or disaster, shall be made available to the Emergency Operations
Group and utilized as rewired, in consultation with the Director or his designated alternate.
3.29 to 3.30 not allocated
Emergency Measures Plan ... page 27
3.31 The Public Information Team shall consist of the following:
Public Information Officer (Emergency Measures)
Assistant Public Information Officers
STANDARD OPERATING PROCEDURES
3.32 Upon receiving a warning of a real or potential emergency or disaster, or notification by the
Director that he has activated the emergency alerting system, each member of the Public
Information Team shall:
a. report to the Emergency Operations Centre for briefing and follow-up;
b. assume responsibilities as directed by the Public Information Officer;
establish communications with the media, as required, and alert the media that Saint
John EMO is being activated;
d. at the earliest possible time, alert the public through the media that an incident has
occurred and to standby for further information and instruction;
e. coordinate the dissemination of information to the public with the Director (or the
Director's designate) and the Mayor (or the Mayor's designate);
£ set up media facilities, as required, including set up of a joint information centre with
others involved in the emergency, in order to coordinate emergency information to
the public; and
g. open public information log for the Director
RESPONSIBILITIES
3.33 Public Information Officer. Emergency Measures
• as provided for in section 3.11
3.34 Assistant Public lin[Qrmation Officers
a. assist Director and Public Information Officer, as required;
Emergency Measures Plan ... page 28
b. staff public information stations;
C. maintain public information logs and files;
d. maintain public information log for the Director; and
e. perform other related public information duties.
RESOURCES
3.35 All normal operating resources associated with the agencies and officers identified above -
resources of the City of Saint John - as well as other City resources designated for use in the
event of an emergency or disaster, shall be made available to the Emergency Operations
Group and utilized as required, in consultation with the Director or his designated alternate.
3.36 to 3.40 not allocated
Emergency Measures Plan... page 29
3.41 The Critical Services Group shall consist of the following, or their designated alternates:
a. Assistant Director Operations (Co-ordinator)
b. General Manager - Saint John Energy
C. General Manager - Saint John Transit (Public Transportation)
d. Manager, Water & Sewerage Services
e. Area Manager - Canadian Red Cross Saint John
f Manager, Emergency Medical Services
g. Manager, Materials Management
h. Manager, Engineering
i. Manager, Human Resources
j. Manager, Fleet & Equipment Maintenance
STANDARD OPERATING PROCEDURE
3.42 On receipt of the warning of a real or potential emergency or disaster md call -out by the
Director or EOC, =ph member of the Critical Services Group shall:
a. activate their emergency alert system, in whole or in part;
b. report to the Emergency Operations Centre for briefing and follow-up;
activate applicable emergency plans, in whole or in part;
d. assume responsibilities in the Emergency Operations Centre (EOC) - as required and
determined appropriate for the particular emergency circumstances, in consultation
with the Director;
e. participate, as appropriate, in co-ordinating the municipal response; and
f. maintain a log of 9 actions taken.
RESPONSIBILITIES
3.43 Assistant Director Operatio-us
as provided for in section 3.04
Emergency Measures Plan ... page 30
U n,
a. provide for and manage Saint John's electrical distribution system and services related
to the system;
b. provide Saint John Energy equipment and personnel as required;
C. maintenance of a resource inventory (up-to-date) of equipment, supplies, electrical
companies, private electrical system contractors and electrical engineering resources,
and report on that inventory as required by the Director;
d. initiate appropriate remedial action to prevent or neutralize electrical system hazards,
such as disconnection of services that represent a real or potential hazard;
C. provide alternate supplies of power when possible,
f. restore essential services relative to Saint John Energy responsibilities; and
g, provide for a system of mutual aid and implement as required, in consultation with the
Director.
3.45 General Manager, Saint John Transit (Public Transportation)
a. coordinate emergency public transportation during emergency operations;
b. establish effective control over necessary public transportation in the event of an
emergency;
C. maintenance of a resource inventory (up-to-date) of equipment, vehicles, supplies,
equipment suppliers, and fuel resources, and report on that inventory as required by
the Director,
d. plan for and co-ordinate necessary public transportation during an emergency;
e. manage the public transportation system and its resources;
f. provide for a system of mutual aid and implement as required, in consultation with the
Director; and
g, act as liaison with local and area ground transportation companies, taxi firms, and
railroad companies.
Emergency Measures Plan ... page 31
a. provide for and manage municipal water and sewerage systems and services related
to those systems;
b. provide municipal equipment and personnel as required;
C. maintenance of a resource inventory (up-to-date) of equipment, supplies, and report
on that inventory as required by the Director;
d. initiate appropriate remedial action to prevent or neutralize water or wastewater
system hazards or potential hazard;
e. restore essential municipal water and sewerage services; and
f. provide for a system of mutual aid and implement as required, in consultation with the
Director.
3.47 Area Manager. Canadian Red Cross Society
a. coordinates emergency shelters services during emergency operations;
b. coordinates emergency feeding, clothing, registration and inquiry, personal services
and future lodging needs for shelter occupants;
C. plan for and manage reception centre activities, including registration and inquiry
services during municipal emergencies;
d. plan for and manage emergency shelter requirements for emergency operations;
e. maintenance of an inventory (up-to-date) of potential shelter facilities and contacts for
each of those facilities, and report on that inventory as required by the Director;
f. selection and staffing of shelters to be utilized and assignment of shelter managers;
g. co-ordination of the allocation of new arrivals to shelters;
h, co-ordination of the requirements for shelter stocking and re -supply;
i. make available the emergency services equipment of the Red Cross, New Brunswick
Region - under the control and operation of the Red Cross during emergency
operations;
Emergency Measures Ran— page 32
j. provide for a system of mutual aid and implement as required, in consultation with the
Director,
k. liaison and coordinate with various other officials relative to emergency shelters
i. Operations Officer/Duty Officer for shelter communications requirements
ii. Manager Public Transportation for transportation of shelter occupants
iii. Manager, Public Works Services for emergency ventilation, lighting and
sanitation equipment
iv. Medical Health Officer for medical care for shelter occupants
V. Chief of Police for shelter security and security for occupants' valuables
provision of shelter status information for dissemination by Public Information Officer
and shelter summaries to the EOC, as required; and
M. co-ordination of all requests from shelter managers.
3.48 ManggeL Emergency Medical Services
a. provide for and manage emergency medical services (ambulance) during an
emergency;
b. in coordination with the Atlantic Health Sciences Corporation, provide emergency
medical equipment and personnel as required;
C. maintenance of a resource inventory (up-to-date) of emergency medical equipment,
supplies and private agencies, and report on that inventory as required by the
Director; and
d. provide for a system of mutual aid and implement as required, in consultation with the
Director.
a. act as the primary logistics coordinator during emergency operations;
b. plan for and co-ordinate purchase and supply requirements, and account for usage
during emergency operations;
C. maintenance of a resource inventory (up-to-date) of City stores, supplies, and their
locations, and report on that inventory as required by the Director;
EmeMency Measures Plan ... page 33
d. maintenance of a resource inventory (up-to-date) of suppliers, service companies and
other similar resources, and report on that inventory as required by the Director; and
e. advise the Director and the Emergency Operations Group on all matters related to
materials and equipment acquisition, sources, and pricing.
3.50 Manager, Engineering
a. plan for and co-ordinate provision of mapping for the Emergency Operations Centre
and the Alternate Emergency Operations Centre,
b. maintenance of an inventory (up-to-date) of engineering resources, including specialist
and utility consultants, construction companies, and private contractors, and report
on that inventory as required by the Director;
C. advise the Director on all matters of engineering, both in planning for emergences and
during emergency operations.
a. plan for and co-ordinate the supply of supplementary human resources and volunteers
during emergency operations;
b. identify means and appropriate site(s) for the registration of potential supplementary
human resources and volunteers;
C. maintenance of an inventory (up-to-date) of human resources and associated
administrative detail, and report on that inventory as required by the Director;
d. liaise with community volunteer agencies and plan for their possible participation in
the provision of appropriate emergency support services;
e. arrange for assignment of volunteers to various responding agencies;
£ obtain assistance, if necessary, from Human Resources Development New Brunswick
or Employment and Immigration Canada; and
g. advise the Director on all matters of human resources and volunteer planning.
a. act as the fleet and equipment repair coordinator during emergency operations;
Emergency Measures Plan ... page 34
b. plan for and co-ordinate equipment and vehicle requirements beyond those of
participating departments and agencies, and account for usage of those pieces of
equipment and vehicles during emergency operations;
C. maintenance of a resource inventory (up-to-date) of City equipment and vehicles, and
their locations, and report on that inventory as required by the Director; and
d. maintenance of a resource inventory (up-to-date) of mechanical maintenance and
repair companies and other similar resources, and report on that inventory as required
by the Director.
RESOURCES
3.53 All normal operating resources associated with the agencies and officers identified above -
resources of the City of Saint John - as well as other City resources designated for use in the
event of an emergency or disaster, shall be made available to the Emergency Operations
Group and utilized as required, in consultation with the Director or his designated alternate.
3.54 to 3.60 not allocated
Emergency Measures Plan ... page 35
3.61 Support & Consultation Group members shall be senior representatives, or their designated
alternates, of the following organizations and agencies:
• Assistant Director External Liaison (Co-ordinator)
• District Medical Health Officer
• Atlantic Health Sciences Corporation
• School District 8
• Other Schools Group (Ecole Samuel de Champlain, Community Private Schools, etc)
• New Brunswick Community College Saint John
• University of New Brunswick Saint John
• Nursing Homes and Seniors Residences Group
• Environment Canada
• Salvation Army
• NB Emergency Measures Organization/District Emergency Action Committee
(DEAL)
- NB Power (including Point Lepreau Nuclear)
- NB Department of Environment
- NB Department of Health & Community Services
- NB Department of Transportation
- NB Department of Natural Resources & Energy
- other Provincial services and agencies
STANDARD OPERATING PROCEDURE
3.62 On receipt of the warning of a real or potential emergency or disaster each support and
advisory agency representative shall:
a. activate the emergency alert system for their area of responsibility, in whole or in part;
b. establish communications with the Emergency Operations Centre or, if so requested,
report to the Emergency Operations Centre, for briefing and follow-up;
C. activate organizational emergency plans, in whole or in part;
d. participate, as appropriate, in co-ordinating the municipal response to the emergency;
and
e. maintain a log of all actions taken.
Emergency Measures Plan... page 36
RESPONSIBILITIES
3.63 Assistant Director Liaison
• as provided for in section 3.05
3.64 District Medical Health Officer
a. coordinate the emergency plan for the provision of public health services in the event
of an emergency with that of the City of Saint John;
b, provide information, guidance or direction on health hazards and matters with
implications for public health;
C. coordinate dissemination of public health information with the Public Information
Officer;
d. provide for and manage the delivery of necessary public health emergency services;
and
e. act as liaison with federal and provincial departments of health, and other public
health agencies.
• ► : L L I W! F I,L
a. ensure an emergency plan is in place for the provision of hospital services in the event
of an emergency;
b. provide information and advice on hospital services, 'including ambulance, first aid,
casualty management;
C. coordinate dissemination of information with the Public Information Officer;
d. provide for and manage the delivery of necessary hospital emergency services,
including the deployment of medical personnel into the field;
e. act as liaison with federal and provincial departments of health, and other public
health agencies; and
f. maintain an inventory (up-to-date) of medical provisions, distributors of
pharmaceuticals and surgical supplies, hospitals, clinics, clinical laboratories, special
care facilities and health personnel.
Emergency Meawres Plan ... page 37
a. ensure an emergency plan is in place for the school district and each of the schools in
the district, including an evacuation plan for each,
b. co-ordinate the District 8 emergency plan with the City of Saint John Emergency
Measures Plan,
C. coordinate dissemination of information with the Public Information Officer;
d. provide for and coordinate the evacuation of students in the event of an emergency
and coordinate such evacuation with the Emergency Operations Centre; and
C. liaison with principals of district schools, as well as Department of Education.
3.67 Representative - Ecole Samuel de Champlain
a. ensure an emergency plan is in place for the school, including an evacuation plan;
b. co-ordinate the emergency plan with the City of Saint John Emergency Measures
Plan;
coordinate dissemination of information with the Public Information Officer;
d. provide for and coordinate the evacuation of students in the event of an emergency
and coordinate such evacuation with the Emergency Operations Centre; and
e. liaison with principal and school staff, as well as Department of Education.
a. ensure an emergency plan is in place for each private school in the community,
including an evacuation plan for each;
b. co-ordinate the emergency plan with the Saint John Emergency Measures Plan;
C. coordinate dissemination of information with the Public Information Officer;
d. provide for and coordinate the evacuation of students in the event of an emergency
and coordinate such evacuation with the Emergency Operations Centre; and
e. liaison with principals of private schools, as well as Department of Education.
Emergency Measures Ran ... page 38
a. ensure an emergency plan is in place for the NBCC Saint John, including an
evacuation plan;
b. co-ordinate the NBCC Saint John emergency plan with the City of Saint John
Emergency Measures Plan;
C. coordinate dissemination of information with the Public Information Officer;
d. provide for and coordinate the evacuation of students in the event of an emergency
and coordinate such evacuation with the Emergency Operations Centre; and
e. act as liaison with the Department of Advanced Education and Labour.
3.70 RepresenlAtive - University'n n
a. ensure an emergency plan is in place for UNBSJ, including an evacuation plan;
b. co-ordinate the UNBSJ emergency pian with the City of Saint John Emergency
Measures Plan;
C. coordinate dissemination of information with the Public Information Officer;
d. provide for and coordinate the evacuation of students in the event of an emergency
and coordinate such evacuation with the Emergency Operations Centre; and
e. act as liaison with UNB and the Department of Advanced Education and Labour.
ri _t ' " .IMfg\ _ A _ ._ 1 .l1 . 1 !. I h _\ ' . l' _L -r. 7711
a. ensure an emergency plan is in place for each nursing home and seniors residence in
the city, including an evacuation plan for each;
b. co-ordinate those emergency plans with the City of Saint John Emergency Measures
Plan;
C. coordinate dissemination of information with the Public Information Officer;
d. provide for and coordinate the evacuation of residents in the event of an emergency
and coordinate such evacuation with the Emergency Operations Centre; and
e. liaison with managers and staffs of the various nursing homes and residences.
Emergency Measures Plan ... page 39
3.72 ftresentative - Environmentn
a. provide information and advice on real or potential storms and other weather issues-,
b. coordinate dissemination of weather information with the Public Information Officer;
and
C. act as liaison with Environment Canada.
a. ensure an emergency plan is in place for the Salvation Army;
b. assist and provide emergency shelter support and back-up in the event of an
emergency; and
C. coordinate dissemination of information with the Area Manager Canadian Red Cross
and the Public Information Officer.
a. contact will be established immediately with the NB Emergency Measures
Organization, which shall coordinate initial liaison/telecommunications with the Saint
John District Emergency Action Committee (DEAL} and NB EMO District
Coordinator-,
b. telecommunication shall be maintained between the Saint John Emergency Measures
Organization EOC and NBEMO throughout the emergency situation;
C. services and support of Provincial Departments shall be coordinated through the
DEAC and the NB EMO District Coordinator-,
d. Provincial services include, but are not limited to, those of the departments listed
hereunder
• NB Department of Environment
• NB Power (including Point Lepreau Nuclear)
• NB Department of Health & Community Services
0 NB Department of Transportation
Emergency Measares Plan ... page 40
NB Department of Natural Resources & Energy
e. coordinate dissemination of information to the public with the Saint John Emergency
Measures Organization EOC and Public Information Officer.
RESOURCES
3.75 All normal operating resources associated with the agencies identified above, as well as City
of Saint John resources designated for use in the event of an emergency or disaster, shall be
made available to the Emergency Operations Group and utilized as required, in consultation
with the Director or his designated alternate.
3.76 to 3.80 not allocated
Emergency Measures Plan ... page 4l
3.81 Volunteer Members shall be representatives of the following clubs or organization, or their
designated alternates:
• Loyalist City Amateur Radio Club (Ham)
• Loyalist City GRS Club
• Salvage Corps and Fire Police
• others, as may be added from time to time
STANDARD OPERATING PROCEDURE
3.82 On receipt of a warning for a real or potential emergency, volunteer members shall:
a. activate the emergency alert system for their organization, in whole or in part;
b. establish communications with the SJEMO agency or officer responsible, for briefing
and follow-up;
C. activate organizational emergency plans, in whole or in part;
d. participate, as directed by the SJEMO agency or officer responsible, in emergency
operations; and
e. maintain a log of a actions taken.
RESPONSIBILITIES
3.83 Volunteer Mem m
a. ensure an emergency plan is in place for the club or organization represented and that
the plan is integrated with the Saint John Emergency Measures Plan;
b. liaison with SJEMO agency responsible to co-ordinate participation in operations;
C. maintenance of an inventory (up-to-date) of personnel and resources, and report on
as required by the SJEMO agency or officer responsible;
d. co-ordinate the deployment of personnel according to the requirements of the SJEMO
agency or officer responsible; and
e. ensure that volunteer participants are properly registered with the Workplace Health,
Safety and Compensation Commission for emergency measures purposes.