1998-02-09_Minutes
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COMMON COUNCIL
FEBRUARY 9, 1998
At a meeting of the Common Council, held at the City Hall in the City of
Saint John, on Monday, the ninth day of February, AD. 1998, at 4:00 o'clock p.m.
present
Shirley McAlary, Mayor
Councillors Arthurs, Ball, Brown, Chase, Fitzpatrick, Gould,
Knibb, Trites, Vincent and Waldschutz
- and -
Messrs. T. Totten, City Manager; P. Woods, Deputy City
Manager; J. Nugent, City Solicitor; A Beckett, Commissioner of
Finance and Commissioner of Corporate Services; J. C.
MacKinnon, Commissioner of Environment and Development
Services; W. Butler, Commissioner of Community Services; W.
Edwards, Building Inspector; J. Baird, Manager of Community
Planning; S. Lodhi, Manager of Real Estate and Facility
Management; M. Chisholm, Manager of Process Improvement; G.
Tait, Fire Chief; C. Cogswell, Acting Chief of Police; J.
Richardson, Police Constable; Mrs. M. Munford, Common Clerk;
and Ms. C. Mosher, Assistant Common Clerk.
1. MeetinQ Called To Order - OpeninQ Prayer
Mayor McAlary called the meeting to order, and offered the opening
prayer.
2. Approval of Minutes
On motion of Councillor Knibb
Seconded by Councillor Arthurs
RESOLVED that minutes of the meeting
of Common Council, held on February 2, 1998, be approved.
Question being taken, the motion was carried.
3. Mavor's Remarks
Mayor McAlary proclaimed February 15 as National Flag Day, and
February 15 to 22 to be Scout and Guide Week in the City of Saint John; and thanked
those involved in the Moosehead Skate To Care '98 held on February 7. Appreciation
was extended to the City's Intergovernmental Affairs Officer Edward Farren for his
efforts in the February 5 visit to the City of Saint John by the Governor of the Bank of
Canada, Gordon Thiessen, who spoke on monetary policy and the Canadian economy
at a luncheon at the Trade and Convention Centre, which attracted extensive media
coverage. Note was made of two events scheduled for Heritage Day on February 14,
being an exhibition on aviation at the Public Library and an opportunity for citizens to
visit Loyalist House.
4. Ernst & Young
Re BPI Projects
Representatives of Ernst & Young were present at the meeting in
response to Council's recent request to be updated with regard to the City's strategic
planning process and business process improvement projects.
Stephen Gallagher noted the last presentation to Council on June 23,
1997 at which time the City's business process improvement projects were about mid-
course, and expressed appreciation to City staff for their outstanding commitment and
contribution to the projects. Through an overhead slide presentation, Mr. Gallagher
reviewed the time line to date, starting in the 4th quarter in 1996 when the initial
assessment had been completed culminating in a presentation to senior staff in
December 1996 at which time the recommendation, which was accepted, was that a
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series of projects be undertaken by the City to improve the efficiency and effectiveness
of the processes prior to the selection of a new management information system that
would be used enterprise-wide and also be compliant for Year 2000 issues; and also
noted the City's proposal process through which, on April 14, 1997, Ernst & Young's
proposal was accepted to assist the City with the business process improvement
projects that had been identified.
Jeanie McKibbon, Ernst & Young's project advisor with each of the City's
individual BPI projects, reviewed the status of the major projects completed to date,
including the overall project management from which the City would benefit through (1)
an increased likelihood that each of the projects would succeed in its individual
objectives; (2) training of City staff in project management skills, thus building in-house
a greater capability to take on these projects in the future, independent of any
assistance from outside consultants in these areas; and (3) identification, by each of
the teams as the individual projects go forward, of other initiatives that could go on after
these individual projects were finished, with City staff leading the initiatives. Ms.
McKibbon commented on the Information Technology (IT) Strategic Plan, completed in
July 1997; and, in terms of implementation having asked City management for an
update, advised that, from Ernst & Young's point of view, the most significant steps
forward in this regard were with Andrew Beckett having been made responsible for IT
spending and William Todd having been made Director of Information Technology
responsible for implementing the rest of the Strategy, thus putting IT spending front and
centre within the organization and ensuring that future spending on IT dollars would be
aligned with the Strategy and the City's overall objectives; and also that, with regard to
follow-on projects identified by the IT Team to be completed by City staff in the years to
come, five of the ten, which were considered items that should be moved along quickly,
were in the stages of implementation and twelve other major projects were in various
stages of planning. Ms. McKibbon also commented on the currently-in-progress
Customer Service Business Process Improvement Project, for which the time-line was
from October 1997 to mid-March 1998 and for which the overall objective was to set
some guidelines or a blue print of how to better manage customer service at the City of
Saint John to ensure that citizens' needs were met in a timely fashion and that there
was a greater level of satisfaction with the services that citizens receive from City staff,
with the result being improved service levels for citizens and better management about
citizens' requirements so that, on an ongoing basis, senior staff and Council can use
that information for planning service levels and types of services to deliver, as well as
savings in staff time by being more efficient and pro-active in dealing with citizens'
requests.
(Councillor Vincent entered the meeting during the above presentation.)
Mr. Gallagher commented on Ernst & Young's involvement in the City's
strategic planning process, including facilitation in February 1997 of a retreat with
management to start the process, and assisting Council and staff in September in a
process to identify some of the City's priorities and assign some rankings to those,
followed up with correspondence to and meetings in mid-October with the City Manager
about how to take this to the next stage, and the subsequent intervention of the City's
budget process; and suggested that it would be appropriate for a meeting to take place
with the City Manager to map out at a high level what the next steps in the project
should be. Mr. Gallagher advised that Ernst & Young's recommendations identified in a
letter to the City Manager in the fall were (1) to assign individual responsibility for each
of the major priorities identified at the retreat with Council and senior City staff; (2) that
each of those individuals should assemble a team that would be responsible for
developing the strategies and the detailed action plans, with implementation plans to
take these high-level priorities and turn them into creative action plans for the City; and
(3) assigning responsibility for implementation. In addressing the issue of cost/benefit
relating to the various projects, including project management, the IT Strategic Planning
process, the Budget and Control BPI, the Customer Service BPI, and the strategic
planning process, Mr. Gallagher asked Council to keep in mind that the objective of the
broad project was to look at the key processes at the City to ensure that they would be
aligned with the new management information system that would be selected at some
point, as it was planned then, in the fall of 1997.
Messrs. Gallagher and Beckett addressed Councillor Brown's concern
that, on December 15, 1997, Council authorized the purchase of software and services
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to convert the LGFS to bring it into compliance with the Year 2000 at a cost of
$250,000, knowing the key role the LGFS played as identified in the IT Strategy which
listed eleven issues identified in the current state, recommended action and identified
the departments impacted, as well as a concern that the authorized purchase would
only accommodate the Year 2000 issue and that Council was not made aware of Ernst
& Young's recommendation to City staff, coming out of the IT Strategic Plan, that the
City look hard at selecting a new management information system that would take the
City forward into the Year 2000 and be Year 2000 compliant. Mr. Totten advised that
Ernst & Young, in a letter in mid-October 1997, offered to assist the City for a fee in the
area of $75,000 in doing another BPI which would allow the City to prepare a call for
proposals for new financial software to be installed before the end of 1998, and
commented on the reason for his recommendation to Council on December 15, 1997 to
convert the LGFS rather than proceeding with a new financial management information
system. As to the role of Ernst & Young in the implementation of the IT Strategy, Mr.
Gallagher advised that Ernst & Young was not engaged to be involved in the
implementation process and implementation of the recommendations of the IT Strategy
were turned back to City staff on completion of the Strategy; and made the observation
that, if a new management information system was to be selected as a platform for all
the other various IT initiatives, there would have to be some outside assistance
provided to City staff by IT specialists in view of the rapidly-changing technology and
ever-increasing complexity of the business systems and so on in today's environment;
and Mr. Totten advised that, if it were Council's intention that the City pay a fee for
service to Ernst & Young or another firm to periodically review what the City was doing
in adhering to the IT Strategy and update Council, he would enter into that sort of an
arrangement for follow-up, and Mr. Gallagher added that the structure now in place with
Messrs. Beckett and Todd would go a long way toward ensuring that any decisions
relating to committing resources in the information technology field would have to
funnel through them and they would be aware of what was going on in one department
versus another so as to ensure that there was alignment in those decisions, and he
would presume that there would be a checking going on periodically to ensure that the
Strategy was current and the direction being taken was in an appropriate fashion
relative to the City's resources.
Councillor Ball proposed a motion, which was seconded by Councillor
Brown who subsequently withdrew as seconder, that, in keeping with the present
momentum of the IT Strategy, the City Manager in cooperation with the Ernst & Young
and specialist staff immediately initiate (a) the strategic planning process through the
formation of a planning team as outlined in the Strategic Plan's recommended next
steps in the report to Council in October 1997; (b) to formulate a creative action plan
leading to (c) implementation of a strategic plan so integral to the future of the City of
Saint John.
Mr. Totten expressed the understanding that the motion would direct the
City Manager to put together a committee of staff in conjunction with Ernst & Young
and specialists to carry forward on the four priorities established by Council in
September, one being economic development, two and three being on relationships
Council has with others, and four being customer service. The Mayor questioned the
need of a motion as Council had decided last September to move forward on these
four initiatives. Ms. McKibbon addressed the Mayor's question as to how, if at some
time the City decided to have a full internal audit, the Customer Service Business
Process Improvement project would benefit that in terms of time saved and how long it
would take to do an entire internal audit, as well as on the activities being undertaken
by the Customer Service BPI Team; and Mr. Gallagher commented in terms of
completing the strategic planning process undertaken by Council. During discussion
Councillor Fitzpatrick advised that he would not support the motion because he did not
think it would do anything; and Councillor Brown advised that he was not sure if
strategic planning was understood by all concerned and, even with the motion on the
floor, he did not think Council would get there, thus he would be withdrawing as
seconder of the motion as he did not think Council understood the whole thing; and
suggested that Council should re-group and get together and have Ernst & Young
explain exactly what should be done and the direction to take.
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On motion of Councillor Trites
Seconded by Councillor Gould
RESOLVED that the above matter be laid
on the table for a period of one week and Councillor Ball be asked to bring his motion
back in writing.
Question being taken, the tabling motion was carried with Councillor Ball
voting "nay".
The Mayor thanked the Ernst & Young representatives for their
presentation.
5. Greater Saint John
Economic Development Board
Read a letter from Mayor McAlary putting forth the names of nominees,
as recommended, from the City of Saint John and from the Saint John Board of Trade
in anticipation of the establishment of the new Greater Saint John Economic
Development Board.
On motion of Councillor Knibb
Seconded by Councillor Trites
RESOLVED that effective immediately
upon the anticipated establishment of the Greater Saint John Economic Development
Board, the following persons are hereby appointed to that Board for the terms
indicated: Mr. Neil McKelvey for a term of three years, Dr. Rick Miner for a term of three
years, Mr. Peter Murray for a term of two years, Mr. John Thomas for a term of two
years; and the Saint John Board of Trade nominees Mr. Bruce Dowd for a term of one
year, Mr. David Barry for a term of two years, Mr. Darryl Goyetche for a term of three
years, and Ms. Helen Halliday for a term of three years.
Question being taken, the motion was carried.
6. Trade And Convention
Centre OversiQht Committee
Consideration was given to a letter from Mayor McAlary submitting, on
behalf of the Nominating Committee, the four nominees from the City of Saint John for
appointment to the Trade and Convention Centre Oversight Committee, as well as the
nominees from the Towns of Rothesay, Quispamsis and Grand Bay/Westfield.
On motion of Councillor Knibb
Seconded by Deputy Mayor Chase
RESOLVED that the following persons
be appointed to the Trade and Convention Oversight Committee, Mr. Stephen Appleby
for a two-year term, Mr. Ralph Holyoke for a three-year term, Ms. Margaret Hackett for
a one-year term, and Mr. Richard Tingley for a two-year term; and Dr. Derek Hamilton
from the Town of Rothesay for a term of three years, Ms. Beth Thompson from the
Town of Quispamsis for a term of one year, and Mr. Ed Betts from the Town of Grand
Bay-Westfield for a term of two years.
Question being taken, the motion was carried.
(Councillor Trites withdrew from the meeting.)
7. Abolition Of Office
Read a report from the City Manager submitting, as discussed with
Council, a resolution for consideration with regard to the abolition of the position of
Executive Secretary to the City Manager.
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On motion of Councillor Knibb
Seconded by Councillor Vincent
RESOLVED that Common Council
abolish the position of Executive Secretary to the City Manager, effective February 14,
1998, and that the current incumbent be provided with severance equal to one year's
salary, plus six thousand dollars in lieu of future employee benefits.
Mr. Totten expressed appreciation to Sarah Wilson, the incumbent of the
above position, for her service to the City of Saint John.
Question being taken, the motion was carried.
8. Taxi Bv-Law
Read a report from the City Manager regarding the long history of this
municipality's interest in the taxi industry, including the many committees appointed by
Council at the request of stand owners, drivers, citizens or the hospitality industry while,
nevertheless and the more recent referral in 1997 of the matter to the City Manager
and the Chief of Police, a consensus has never been reached and the current Taxi By-
Law, in the words of the Taxi Inspector, is simply unworkable; submitting a fact sheet
on issues addressed in the proposed revision of the Taxi By-Law and a draft of the
proposed Taxi By-Law prepared as a result of a tremendous amount of research and
work by a committee comprising Constable John Richardson, By-Law Inspector Brian
Shanks, and community member Harold Mayes; and advising that both the Chief and
the City Manager support the direction being taken should this draft document
ultimately be the basis of a new City of Saint John Taxi By-Law, recognizing that there
still may be a few concerns that need to be addressed and only by bringing the
information forward can Council be assured it has received all of the necessary input
on such a significant change.
On motion of Councillor Knibb
Seconded by Councillor Waldschutz
RESOLVED that as recommended
by the City Manager, the information submitted with the above report be circulated to
industry representatives and referred to the City Solicitor for review and advice to the
committee and that Common Council be kept apprised of developments by the City
Manager and/or the City Solicitor.
Constable Richardson responded to questions in the above regard.
(Councillor Trites re-entered the meeting.)
Question being taken, the motion was carried.
15. Gerry Holden Corporate & Executive
Services - Proposed New Taxi Bv-Law
On motion of Councillor Knibb
Seconded by Councillor Ball
RESOLVED that the letter from Gerry Holden
Corporate & Executive Services asking to secure Council's support and intervention in
a situation of concern in that, if the proposed new Taxi By-Law were implemented, it
would be forced to become affiliated with an existing taxi company and, as such, would
be forced to display taxi signs on vehicle roofs, pay vehicle registration fees and share
its revenues with the taxi company owner; and explaining why a limousine service was
not a taxi-cab service and should not be subject to taxi by-laws -- be referred to the City
Manager and the City Solicitor.
Question being taken, the motion was carried.
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9. Municipal Plan Amendment And
Re-ZoninQ 439 Prince Street West
Read a letter from the Common Clerk advising that, following the
procedure for amendments to the Municipal Plan, the necessary advertising and public
presentation have been completed with regard to the submitted application of Home
Harbour Estates concerning property at 439 Prince Street West and the date for
objections expired on February 4, with no written objections having been received in
this regard.
On motion of Councillor Knibb
Seconded by Councillor Fitzpatrick
RESOLVED that the application of
Home Harbour Estates for a Municipal Plan amendment and re-zoning of 439 Prince
Street West be referred to the Planning Advisory Committee for a report and
recommendation and the necessary advertising be authorized in this regard, with the
public hearing to be held on Monday, March 16, 1998 at 7:00 o'clock p.m.
Question being taken, the motion was carried.
10. Municipal Plan Amendment
Re Parts Two And Nine
On motion of Councillor Fitzpatrick
Seconded by Councillor Waldschutz
RESOLVED that the by-law entitled,
"A Law To Amend The Municipal Plan By-Law", by deleting the existing Part Two -
Land Use, and Part Nine - Implementation, and adopting a new Part Two - Land Use,
and Part Nine - Implementation, be read a third time and enacted and the Common
Corporate Seal be affixed thereto.
The by-law entitled, "A Law To Amend The Municipal Plan By-Law", was
read in its entirety.
Question being taken, the motion was carried.
11. Zoning By-Law Amendment To
Re-Zone 339-341 Lancaster Avenue
On motion of Councillor Knibb
Seconded by Councillor Vincent
RESOLVED that the by-law entitled, "By-
Law Number C.P. 100-457 A Law To Amend The Zoning By-Law Of The City Of Saint
John", insofar as it concerns re-zoning a parcel of land with a frontage of approximately
80 feet on Lancaster Avenue and a lot area of approximately 27,600 square feet,
located at 339-341 Lancaster Avenue (NBGIC Number 36137), from "R-1 B" One-
Family Residential to "B-2" General Business classification, be read a third time and
enacted and the Common Corporate Seal be affixed thereto:
AND FURTHER that pursuant to Section 39 of the Community Planning
Act, the said re-zoning be subject to the following conditions: (a) the use of the property
is restricted to: (i) business or professional offices, excluding a doctor, dentist or similar
medical practitioner; and (ii) residential uses; (b) a sign, having a maximum area of 4
square feet, must be posted at the side of the building indicating "No parking in
driveway - Parking at Rear" at all times that the business is operated from the premises;
(c) the on-site parking area to the rear of the building must be maintained with asphalt
pavement; and (d) all on-site parking must be located in the year yard.
The by-law entitled, "By-Law Number C.P. 100-457 A Law To Amend
The Zoning By-Law Of The City Of Saint John", was read in its entirety.
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Question being taken, the motion was carried.
12. Fundy Region Solid Waste Commission
Re BorrowinQ For Capital Expenses
Read a letter from the Fundy Region Solid Waste Commission informing
Council, as required under the Clean Environment Act, that a resolution would be
brought before the Commission for approval at a meeting scheduled for March 5, 1998
for the Fundy Region Solid Waste Commission to submit to the Municipal Capital
Borrowing Board an application for authorization to borrow $2,127,000 for capital
expenses for a period not to exceed 3 years for the provision of Environmental Health
Services, such application being undertaken to fund the portion of capital expenditures
approved in the 1998 capital budget that will ultimately be paid by the Department of
the Environment; and advising that the short-term financing would be retired once the
Provincial funding was received.
On motion of Councillor Knibb
Seconded by Deputy Mayor Chase
RESOLVED that Council's
representative on the Fundy Region Solid Waste Commission, Councillor Sterling
Brown, be authorized to vote in favour of the Commission's application for authorization
to borrow $2,127,000 for capital expenses for a period not to exceed 3 years as
outlined in the Commission's letter dated January 29, 1998.
Councillor Vincent spoke against the motion on the basis that the matter
should be referred to the City Manager and appropriate staff. Councillor Brown advised
that the amount of money concerned would provide for further construction, and all the
Commission was doing in the above letter was advising the municipality what it was
going to do. Councillor Trites agreed with referral to the City Manager, and Councillor
Fitzpatrick suggested that the letter should be received and filed. The Mayor asked if,
on the basis that Councillor Brown did not need direction from Council in this regard,
Councillor Knibb would like to change the motion to which Councillor Knibb replied that
he would prefer to show support for Councillor Brown in this regard. The Mayor called
for the question on the motion, whereupon Councillor Vincent, on a point of order and
in acknowledging that Councillor Brown did not need any authorization by Council,
clarified that his reason for requesting referral was to obtain information, not that it be
withheld, turned down or denied.
Question being taken, the motion was carried with Councillors
Fitzpatrick, Gould, Trites and Vincent voting "nay".
13. P.L. Meier - Declining Appointment
To Harbour Station Commission
On motion of Councillor Knibb
Seconded by Councillor Waldschutz
RESOLVED that the letter from P.L.
Meier advising why he was declining appointment to the Harbour Station Commission --
be received and filed and Council accept Mr. Meier's resignation and thank him for his
service to the City of Saint John.
Question being taken, the motion was carried.
14. J.E. Wilson Roofing Co. Ltd.
Re-ZoninQ 1918 ManawaQonish Road
On motion of Councillor Knibb
Seconded by Councillor Ball
RESOLVED that the application of J.E.
Wilson Roofing Co. Ltd. for the re-zoning of property at 1918 Manawagonish Road be
referred to the Planning Advisory Committee for a report and recommendation and the
necessary advertising be authorized in this regard, with the public hearing to be held on
Monday, March 16, 1998, at 7:00 o'clock p.m.
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Question being taken, the motion was carried.
16. Saint John Canada Day Committee
Appointment Of Council Liaison
On motion of Councillor Trites
Seconded by Councillor Waldschutz
RESOLVED that the letter from Saint
John Canada Day Committee Inc. advising that it is developing a program for Canada
Day 1998 and, in order to ensure proper coordination, would be pleased to have
Council appoint its liaison, either a Councillor or a City official or other person who
would represent the City and who could meet with the Committee and assist it and its
deliberations -- be referred to the Nominating Committee.
Question being taken, the motion was carried.
17. Edward W. Keyes - Resignation
From PlanninQ Advisorv Committee
On motion of Councillor Knibb
Seconded by Councillor Trites
RESOLVED that the letter from Edward W.
Keyes asking for acceptance of his resignation from the Planning Advisory Committee
as his appointment to the Police Commission would not allow him time to commit to
both -- be received and accepted with regret and Council thank Mr. Keyes for his
service to the City and refer the vacancy to the Nominating Committee.
Question being taken, the motion was carried.
18. Board Of Directors - Turner-Brewer
Memorial Park - Development Of Park
On motion of Councillor Trites
Seconded by Councillor Fitzpatrick
RESOLVED that the letter from the
Board of Directors of the Turner-Brewer Memorial Park advising of its identification of
the City-owned Broad Street playground as the location in Saint John that best meets
its goals and objectives in developing a high-quality community park in memory of Ryan
Turner and Jacqueline Brewer; requesting Council's preliminary support for the project,
pending, of course, City approval of the name of the park, detailed construction plans
and yearly maintenance costs and responsibility; and suggesting that Council appoint a
member(s) of City staff to act as a liaison with the Board and its Planning and Building
Committee --be referred to the City Manager.
Councillor Knibb noted the interoffice memo to the City Manager from
the Commissioner of Community Services (copies of which were forwarded to Council
members as an information item) advising of staff's attendance at a meeting of the
above-mentioned Board of Directors.
Question being taken, the motion was carried.
Adjournment
On motion of Councillor Knibb
Seconded by Councillor Trites
RESOLVED that this meeting be adjourned
and a Committee of the Whole meeting of Council be held.
Question being taken, the motion was carried.
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Common Clerk